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Had a wonderful time while in San Juan on my 3rd visit. The Condado area is the best area in San Juan For me, the hotel restaurant (Caribe) was exceptional food was always fresh and served with a smile we dined there 7 times in...More
We were in San Juan for a seminar and we stayed at the Condado Plaza Hilton. The location is great, convenient to shopping and entertainment. We were in room 1072 which faced right over the lagoon. The view at night with the city light made...More
I went to my room to find a very worn room with a musty smell. I turned around and went back to the front desk and they did upgrade my room without giving me a hassle. My new room was much better and the bed...More
All the staff at this hotel was very organized, helpful and pleasant. It was our first trip to Puerto Rico and we felt very welcome. There are lots of options to lounge outside. You can lounge on the grass by the ocean, poolside or on...More
I'm a frequent business traveler and, as such, left the planning of our anniversary to my husband. He went with the Hilton and it was a good vacation choice. Not the best bed in the world, but great location in Condado - close to most...More
Response from Carolina P, Guest Services at The Condado Plaza HiltonResponded 6 July 2015
Thank you for sharing your experience. We apologize for the inconvenience you experience, specially the elevator issue. We were in our Lagoon tower elevator renovation project, which included new features for our guests convenience. Fortunately, the project is done and now both of...More
US$183 - US$343 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Spa Hotel in San Juan
#8 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
#15 Business Hotel in San Juan
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Response from Carolina P | Property representative |
Hi jagrchtybo13; thank you for taking the time to ask us a question. Our hotel will remain closed until April 1, 2018 for the moment. Please know this is subject to change to a later date. If any questions, please feel free... More
Hi jagrchtybo13; thank you for taking the time to ask us a question. Our hotel will remain closed until April 1, 2018 for the moment. Please know this is subject to change to a later date. If any questions, please feel free to reach us at condado_plaza@hilton com. Regards, Carolina
Response from TheTravelTruth | Reviewed this property |
Yes they do have a place to hold your luggage and they were so helpful. The hotel is very busy and I would not count on early check-in. They do have a shuttle to old town which is nice. We just took an Uber. Hope that helps.
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"Ask for the rooms with spa/jacuzzi in the living room"