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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
    +1 855-605-0316
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    04/02/2018 05/02/2018
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    Traveller (2791)
    Room & Suite (1077)
    Pool & Beach (431)
    Overview
    • Excellent28%
    • Very good36%
    • Average20%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “cafe caribe” (173 reviews)
    “lagoon side” (111 reviews)
    “salt water pool” (88 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Condado Plaza Hilton
    Special Offer: Double Points, Every Stay
    Hotel deals
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,935)
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    1,561 - 1,565 of 4,603 reviews

    Reviewed 1 July 2015

    Had a wonderful time while in San Juan on my 3rd visit. The Condado area is the best area in San Juan For me, the hotel restaurant (Caribe) was exceptional food was always fresh and served with a smile we dined there 7 times in...More

    1  Thank Country B
    Reviewed 1 July 2015

    We were in San Juan for a seminar and we stayed at the Condado Plaza Hilton. The location is great, convenient to shopping and entertainment. We were in room 1072 which faced right over the lagoon. The view at night with the city light made...More

    Thank Emerald4157
    Reviewed 1 July 2015

    I went to my room to find a very worn room with a musty smell. I turned around and went back to the front desk and they did upgrade my room without giving me a hassle. My new room was much better and the bed...More

    Thank marisolm661
    Reviewed 1 July 2015 via mobile

    All the staff at this hotel was very organized, helpful and pleasant. It was our first trip to Puerto Rico and we felt very welcome. There are lots of options to lounge outside. You can lounge on the grass by the ocean, poolside or on...More

    2  Thank EStaryszak
    Reviewed 1 July 2015

    I'm a frequent business traveler and, as such, left the planning of our anniversary to my husband. He went with the Hilton and it was a good vacation choice. Not the best bed in the world, but great location in Condado - close to most...More

    Thank KRJ61464
    Response from Carolina P, Guest Services at The Condado Plaza HiltonResponded 6 July 2015

    Dear KRJ61464, Thank you for sharing your experience. We apologize for the inconvenience you experience, specially the elevator issue. We were in our Lagoon tower elevator renovation project, which included new features for our guests convenience. Fortunately, the project is done and now both of...More

    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$183 - US$343 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in San Juan
    • #8 On the Beach Hotel in San Juan
    • #12 Luxury Hotel in San Juan
    • #15 Business Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 572
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, getaroom.com, HotelQuickly, Travelocity, HotelsforEveryone, Orbitz, Cancelon and TripOnline SA so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Conrad San Juan Condado Plaza Hotel San Juan ,
    • San Juan Conrad ,
    • Condado Plaza Hotel San Juan ,
    • Hotel Resort Wyndham
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    Traveller (2791)
    Room & Suite (1077)
    Pool & Beach (431)
    Dining (58)
    Hotel & Grounds (1585)
    Bathroom (159)
    Family and Play Areas (12)
    Business Centre & Event Rooms (11)
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    Ask a question
    Questions & Answers
    RedPandaRCute
    11 January 2018|
    Answer
    Response from Carolina P | Property representative |
    Hola RedPandaRCute; thank you for taking the time to ask us a question. No, our hotel will remain closed until June 30, 2018 for the moment. Regards,
    0
    Votes
    jagrchtybo13
    13 November 2017|
    Answer
    Response from Carolina P | Property representative |
    Hi jagrchtybo13; thank you for taking the time to ask us a question. Our hotel will remain closed until April 1, 2018 for the moment. Please know this is subject to change to a later date. If any questions, please feel free... More
    0
    Votes
    Carol F
    27 August 2017|
    AnswerShow all 3 answers
    Response from TheTravelTruth | Reviewed this property |
    Yes they do have a place to hold your luggage and they were so helpful. The hotel is very busy and I would not count on early check-in. They do have a shuttle to old town which is nice. We just took an Uber. Hope that helps.
    1
    Vote
    Room Tips
    "Ask for the rooms with spa/jacuzzi in the living room"
    Read review
    "I love the ocean front rooms although the bay view rooms offer a great view of the bay and the city."
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    "Every room has an amazing view of ocean and waterways."
    Read review
    "Ocean view"
    Read review
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