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03/09/2017 04/09/2017
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    Sheraton Old San Juan Hotel

    100 Brumbaugh Street | Old San Juan, San Juan 00901, Puerto Rico
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    Best prices for your stay
    03/09/2017 04/09/2017
    Savings alert: 41% below average rate

    The price you found is 41% lower than this hotel's average rate of US$147/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$161
    US$87
    SAVE US$74
    US$161
    US$161
    Traveller (1015)
    Room & Suite (528)
    Pool & Beach (90)
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    Overview
    • Excellent27%
    • Very good41%
    • Average21%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “old san juan” (1,064 reviews)
    “cruise ship” (155 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
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    Doubletree by Hilton San Juan
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    Sheraton Puerto Rico Hotel & Casino
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Reviews (2,357)
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    1 - 5 of 2,138 reviews

    Reviewed 1 week ago

    This is a complicated review to write. There are a number of things I really liked about the Sheraton in Old San Juan, but they were over shadowed by some issues that I consider “table stakes” for a decent hotel stay. I never write a...More

    3  Thank Consultantgal
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 1 week ago

    Dear Guest, Thank you for your detailed feedback. We are glad you really liked our unique location in the heart of Historic Old San Juan. However, we truly regret the situations experienced with noise and room cleaning service. Your comments have been shared with the...More

    Reviewed 1 week ago

    The rooms are OK. My son thought the mattresses felt rubbery. And noisy! The walls must be paper thin. You could hear every conversation in the hallway and they were evidently working on something below us (the 3rd) floor because I thought a hammer was...More

    Thank Melanie B
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 1 week ago

    Dear guest, Thanks for sharing your feedback with us. We sincerely regret not meeting all of your expectations. We have been running full all summer and although installed "Quiet" signs in the hallways, it may get noisy depending on guest traffic. We will certainly share...More

    Reviewed 2 weeks ago

    This is a beautiful hotel in the heart of Old San Juan section of Puerto Rico. My wife and I were there to start our vacation. Spent the night and was on a 7 day cruise that started the next day. Upon arrival there was...More

    Thank Brian B
    Reviewed 3 weeks ago via mobile

    This is a true story!!!! Last night I had my honeymoon night. Booked at an Old SJU boutique hotel that promise the moon to my girlfriend (now wife) she was amazed by the pictures. We had our weeding in a beautiful hacienda in Aguas Buenas...More

    3  Thank hrauffant
    Reviewed 4 weeks ago

    This isn't the area for partying but definitely a great location for food. With a Walgreens right downstairs it's very convenient. The room was clean and the view of the water with the cruises docking was very cool.

    1  Thank Neemie5
    Doubletree by Hilton San Juan
    2,838 reviews
    #10 of 47 hotels in San Juan
     
    La Terraza de San Juan
    769 reviews
    #11 of 47 hotels in San Juan
     
    Decanter Hotel
    223 reviews
    #3 of 47 hotels in San Juan
     
    Sheraton Puerto Rico Hotel & Casino
    2,242 reviews
    #8 of 47 hotels in San Juan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$148 - US$326 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in San Juan
    • #15 Family Hotel in San Juan
    • #15 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 240
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Ctrip TA, Orbitz, Priceline, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, Evoline ltd, HotelQuickly and getaroom.com so you can book your Sheraton Old San Juan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Old San Juan Hotel And Casino ,
    • Sheraton Old San Juan Hotel San Juan ,
    • Sheraton San Juan ,
    • San Juan Sheraton ,
    • Old San Juan Sheraton
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    Traveller (1015)
    Room & Suite (528)
    Pool & Beach (90)
    Dining (76)
    Hotel & Grounds (660)
    Bathroom (48)
    Business Centre & Event Rooms (18)
    Family and Play Areas (3)
    Nearby
    La Terraza de San Juan
    769 reviews
    .44 km away
     
    Sheraton Puerto Rico Hotel & Casino
    2,242 reviews
    2.52 km away
     
    Decanter Hotel
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    .60 km away
     
    Doubletree by Hilton San Juan
    2,838 reviews
    5.23 km away
     
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    Ask a question
    Questions & Answers
    Michelle A
    8 August 2017|
    AnswerShow all 11 answers
    Response from Ry C | Reviewed this property |
    It was a 5 minute walk with our luggage in tow. Our ship was is one of the closer docking stations. I'd imagine even the furthest would only take 10-15 minute to walk.
    0
    Votes
    HuckWeb
    11 July 2017|
    AnswerShow all 3 answers
    Response from ilikefishing65 | Reviewed this property |
    After room checked out at 11AM, the hotel can stored the luggages until you board the ship at 2PM. The Carnival cruise ship is across the street that you can transport yourself, not too far of a walk.
    1
    Vote
    24 May 2017|
    AnswerShow all 6 answers
    Response from Sahara18 | Reviewed this property |
    About a 10 mins drive. Hotel will arrange a cab.
    2
    Votes
    Room Tips
    "Be as far from the elevators as possible - this is a noisy hotel"
    Read review
    "We were near the elevator, busy hotel because others were there as well that was on the cruise."
    Read review
    "Don't bother!"
    Read review
    "Most rooms have a view of the parking garage - the rooms with water views will be the higher rate rooms."
    Read review
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