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Doubletree by Hilton San Juan

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Traveller (768)
Room & Suite (465)
Pool & Beach (195)
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Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,971)
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Traveller rating
1,604
781
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1,604
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All reviewsdouble treemurphy bedgrocery store across the streethour supermarketwarm cookiescafe pierrebebo's cafeself parkingpool and hot tubbusiness centerpool areaopen hoursfew blocksvery nice hotelresort feepre cruise stayfitness center
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841 - 845 of 2,684 reviews
Reviewed 29 September 2015

Its a nice Double Tree hotel but I don't agree with other reviewers who says its nicely located. I felt that there wasn't much to do surrounding it. Kind of run down area. We stayed here overnight prior to our Eastern Carribbean tour and really,...More

1  Thank MareeaVee
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 30 September 2015

Saludos MareeaVee, We are truly sorry that you were not able to enjoy our location, but would like to invite you back and offer our assistance in planning your activities. We would suggest enjoying the Puerto Rico Art Museum, La Plaza del Mercado ( Local...More

Reviewed 29 September 2015

I always enjoy staying at the Doubletree Hotel in Condado. The staff is friendly and the rooms are wonderful. It is great to have a home away from home when doing business in Puerto Rico. Many thanks to the property management for keeping a top-notch...More

Review collected in partnership with DoubleTree by Hilton
6  Thank Marquis M
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 30 September 2015

Saludos Marquis M, We love to be your Caribbean home away from home and look forward to welcoming you back many more times!! Thank you for sharing! Always at your service, Yodil Cabán General Manager yodil.caban@hilton.com For the lowest rate guaranteed visit us at sanjuandoubletree.com,...More

Reviewed 28 September 2015 via mobile

It's a nice Doubletree with all the amenities and niceness you'd expect from this brand. It's far enough off the Ashford strip, yet close enough to it as well. Nice service, friendly staff. And usually just a little cheaper than the other name brand hotels.More

7  Thank Bernardo F
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 28 September 2015

Saludos Bernardo F, We wanted to thank you for your review and kinds words!! We totally agree, our location is prefect to enjoy all that Condado has to offer, but not be bothered by the hustle and bustle of it all. If we can be...More

Reviewed 26 September 2015

Nicely located, clean, confortable and well kept. it's definitely a nice hotel. Breakfast was good, the ambiance is nice and quite. And the rate was very reasonable for its location and quality As a Hilton Honors member, I'm definitely satisfied

Review collected in partnership with DoubleTree by Hilton
6  Thank Jean gabriel D
Reviewed 25 September 2015

Excellent Hotel Clean and Excellent Staff close to major offices and to night attractions. Bathrooms are very modern and good definetly a solid recommendation.It's also a great option for a family stay Nice quiet bar and great breakfast.More

Review collected in partnership with DoubleTree by Hilton
7  Thank Jose G
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 26 September 2015

Saludos Jose G, We feel honored to read your review and would like to thank you for sharing! As well, we look forward to many productive and relaxing stays with us!! Always at your service, Yodil Cabán General Manager yodil.caban@hilton.com For the lowest rate guaranteed...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Heated pool
Outdoor pool
Details
Price range
US$175 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$175 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (768)
Room & Suite (465)
Pool & Beach (195)
Dining (66)
Amenities (98)
Business Centre & Event Rooms (9)
Family and Play Areas (7)
Questions & Answers
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Kathy S
13 March 2018|
AnswerShow all 3 answers
Response from YMCSanJuan | Property representative |
Hi Kathy S, While we do not have a shuttle from the airport to the hotel or the cruise port, we do have taxis available out front 24/7. At the airport, you will also find many taxi cabs available in the exit area. On... More
2
Votes
Sabine E
3 March 2018|
AnswerShow all 3 answers
Response from Tracey S | Reviewed this property |
Hi, the Double Tree is about 15-20 mins from the airport.
0
Votes
tonykitchen9
24 February 2018|
AnswerShow all 7 answers
Response from Jose Javier N | Reviewed this property |
Taxi service has fix price and only service from the airport. For hotel port and port hotel uber is the best way to go, but taxi is always an alternative. Also many private car companies can take care of your needs if an... More
0
Votes
Room Tips
"The Hilton Honors rooms on the top floor are very nice!"
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"We were on the 6th floor away from the elevators and it was perfect! Quiet and comfortable."
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"Try another location if you are looking for a resort"
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"Rooms on both sides of the third floor were very good and quiet"
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