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Doubletree by Hilton San Juan

Expedia.comUS$159*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$243*
US$159*
US$243*
US$159*
US$243*
US$159*
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Doubletree by Hilton San Juan
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2,743 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton San Juan
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Showing 2,494: English reviews
Bethalto
Reviewed 12 March 2015

Stayed one night post cruise...very nice place, walking distance to the beach! It was very close to our Port, which was very helpful and nice shutle to the airport...not much time for visiting the city this time, but nic place.

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9Thank Cardzfan1
Bogota, Colombia
Reviewed 9 March 2015

I stayed 4 mights with my family (wife and 3-year old boy) and were pretty satisfied with the amenities and services of the hotel. Located 3 blocks from the beach and the golf kart proved to be a very good alternative. Supermax market in front of the hotel was very convenient to buy supplies for our excursions in the city....

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8Thank gusmoralesn
Reviewed 9 March 2015 via mobile

Checking out today & we have enjoyed every minute! This is not your large overcrowded hotel. The room was clean, modern, and quiet. We have a patio by the pool with a large lounging area. The staff has been excellent. I loved the easiness of the convenient beach shuttle. The local supermarket across the street was great! We have stayed...

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10Thank Angie C
Richardson, Texas
Reviewed 7 March 2015 via mobile

I searched extensively for a 4* hotel in near Old San Juan near the Pan American cruise port and settled on the Doubletree based on price ($229) and availability. Here's my Hilton Honors feedback: - Poor location to Old San Juan! - 10 minute taxi from airport $20! - 15 minute taxi to Old San Juan $20 and $15 back...

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5Thank Ken R
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Ken R., We are truly sorry that the hotel was not able to exceed your expectation. I did want to let you know that we will be reviewing your review as a group and brain storm ideas to improve the short comings that you have mentioned. If we can be of service to you in any way, please do...

San Juan, Puerto Rico
Reviewed 7 March 2015

Solid Experience Great Staff - Very Helpful.. Restaurants are good... Good Location... Consider this hotel.... Value is average, but the entire market is expensive .... I stayed for business in the area and This was my third time at this hotal

Review collected in partnership with DoubleTree by Hilton
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6Thank William F
New York, United States
Reviewed 6 March 2015

The absolute highlight of our stay was the kindness of the staff. Everyone was very helpful. We were not, however, satisfied with the location, pool, and beach area. We felt a bit deceived. The walk to the beach was unpleasant and unsafe. Once we braved the busy streets and reached the beach area, it was not quite clean and we...

Review collected in partnership with DoubleTree by Hilton
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3Thank Claire B
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Claire B, We are happy to read that our staff had a positive impact on your stay and did want to apologize if our location was not to your expectations. I will make sure to follow up with our beach concession at Ocean Park and will work to correct what you have pointed out. It was great to read...

Portland, Oregon
Reviewed 5 March 2015

Enjoyed the location, the room and the staff. Pool / hot tub were full of debris and overflowing dirty towels were not something we enjoyed seeing and were not removed even when new ones were brought in. location was great and loved our room! Staff was awesome. Perfect way to end our vacation after a great cruise!

Review collected in partnership with DoubleTree by Hilton
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3Thank 907judih
Reviewed 5 March 2015 via mobile

This hotel is the worst value in San Juan. We paid fourteen hundred dollars for 4 nite stay with no extras. They charge a resort fee when it truly is not a resort although they shuttle to the beach. The beach is not maintained and is dirty and the attendant did not seem to want to be there. We had...

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4Thank Steviegolf
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Steviegolf, We are truly sorry that the hotel did not meet your expectations and the photo that you have shared with this review is definitely not a pretty sight. We will be analyzing how we can improve this view from this specific room. We are currently considering a lush garden wall with tropical foliage to beautify this area. I...

San Diego, United States
Reviewed 4 March 2015

Would choose another hotel due to in need of renovation in dining room. Employees in dining room need more service training. People were all friendly and an OK location for the entire island. A little disappointed.

Review collected in partnership with DoubleTree by Hilton
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Thank Bettina C
YMCSanJuan, Food and Beverage Director at Doubletree by Hilton San Juan, responded to this review

Saludos Bettina C, I wanted to apologize for the experience that you have mentioned. It does break my heart to read that you were a little disappointed and will be refreshing our sequence of service with our entire team this week. I can assure that our team extremely hard and are willing go the extra mile to ensure that our...

New Orleans, United States
Reviewed 2 March 2015

everything was great!! staff is wonderful! very prompt very professional! i loved my stay and this hotel! i would've stayed longer if i could have but i will return in the future t this property. steps away from the beach very relaxing

Review collected in partnership with DoubleTree by Hilton
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5Thank Dwayna I
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Dwayna I, We are so happy to read that you had a great time at our hotel! Our team members are always willing to go the extra mile to ensure that our guests experience is as great as yours. We can’t wait to welcome you back soon! For you next visit please contact directly at 1-877-926-3030 or by e-mail...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM593 - RM947 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#4 Spa Hotel in San Juan
#4 On the Beach Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton San Juan staff and other travellers.
112 questions
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WACONIA
phoenix, az
8 months ago
Lawton, Oklahoma
Cape Canaveral, Florida
4 months ago
Las Vegas, Nevada

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Questions? Get answers from Doubletree by Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter Room and poolside rooms too”
607petery, 22 May 2017 | Read review
“Upgrade to the poolside cabanas!”
612meal, 19 May 2017 | Read review
“All were great”
603staciew, 24 Apr 2017 | Read review
“ask for a poolside view as the garden area around the pool is very nice.”
jp4842CT, 15 Apr 2017 | Read review
“Don't pay extra for the Garden room, not worth it.”
ORS0920, 7 Apr 2017 | Read review
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US$159* /night
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Prices are for 1 room, 2 adults
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