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All reviewsdouble treemurphy bedgrocery store across the streethour supermarketwarm cookiescafe pierrebebo's cafeself parkingpool and hot tubpool areabusiness centeropen hoursfew blocksvery nice hotelresort feepre cruise stayclose to the airport
Our stay was short, and we didn't use some of the facilities, but this place is great. Our room was on the 7th floor and it was amazing. The customer service is great, we had a little problem when we checked in due to an...More
I was impressed with how beautiful this hotel was! It's just as it appeared in the website pictures. I was here for 2 nights for business, and I ended up staying 2 additional nights for personal matters... Enjoying the great service and my beautiful San...More
7 Thank Lisa M
Response from YMCSanJuan, Sales Manager at Doubletree by Hilton San JuanResponded 7 September 2015
Saludos Lisa M,
I enjoyed reading your review and wanted to thank you for the recognition!!
We hope to be a ble to welcome you back soon and If I can be assitance to you in anyway please do not hesiatet to cantct me directly....More
I stay at this hotel for its location to the services I use when I travel to PR. The front line staff are excellent and always very helpful. The restaurants nearby are fantastic and the new shuttle service to the beach is a great addition...More
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When we checked in we got a room on 2nd floor. After being there for couple of hours I noticed how dirty the carpet in that room was. My husband went to front desk and complained and they gave him key to another room on...More
I've been there on a business trip and during my stay I have the "luck" to experience a threat of tropical storm! First time for me! But since the hotel is pretty safe and the staff will regularly send notes informing the status of the...More
Response from YMCSanJuan | Property representative |
Hi Kathy S,
While we do not have a shuttle from the airport to the hotel or the cruise port, we do have taxis available out front 24/7. At the airport, you will also find many taxi cabs available in the exit area. On... More
Hi Kathy S,
While we do not have a shuttle from the airport to the hotel or the cruise port, we do have taxis available out front 24/7. At the airport, you will also find many taxi cabs available in the exit area. On average a taxi ride from the airport to our hotel is $15 and from our hotel to the cruise port is $12, plus $1 for each piece of luggage. Any other questions or doubts do not hesitate to contact us again. See you soon!
Response from Jose Javier N | Reviewed this property |
Taxi service has fix price and only service from the airport. For hotel port and port hotel uber is the best way to go, but taxi is always an alternative. Also many private car companies can take care of your needs if an... More
Taxi service has fix price and only service from the airport. For hotel port and port hotel uber is the best way to go, but taxi is always an alternative. Also many private car companies can take care of your needs if an upscale service is needed.