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Doubletree by Hilton San Juan

Expedia.comUS$169*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$208*
US$169*
US$208*
US$169*
US$208*
US$169*
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Doubletree by Hilton San Juan
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2,743 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton San Juan
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Showing 2,494: English reviews
Wake Forest, North Carolina
Reviewed 24 February 2015 via mobile

Just returned from a week long stay here with my daughter and husband and recommend the Doubletree Hilton highly! Positives: 1. Price - comparable beachfront hotels we checked ran 50% more and had higher resort fees. 2. Location - walking distance to Ashford Avenue with lots of great restaurants and shopping, not on top of the airport like some other...

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7Thank Kendall K
Reviewed 23 February 2015 via mobile

This hotel charges a $45.80 resort fee per night. When booking over the phone and getting the rates they fail to inform you of this cost even if you ask what the total cost will be. This is dishonest, and the staff is even dishonest about it as well. They said it is a deposit but after we got our...

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6Thank Jeffrey N
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Jeffrey N , As resort destination, it is customary to find that hotels in Puerto Rico charge a resort fee. Our property does apply this charge as well, however we strive to include value for all of our guest by including the following amenities: internet/Wi-Fi, computers in our business center and lobby area, morning Puerto Rico coffee station, in...

kapuskasing, Canada
Reviewed 23 February 2015

very nice place to stay, the pool area was great, the rooms very clean, always had fresh towels at pool side, close to beach and grocery store for things you needed, fantastic cookies, very welcoming friendly staff

Review collected in partnership with DoubleTree by Hilton
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6Thank Rejean B
Reviewed 23 February 2015 via mobile

I went here for my birthday and I had a blast! The staff was on top of everything. They were so nice and the cookies were to die for. They were at the beach with chairs and towels for your convenience. It was clean and the food was delicious. Pool could have been bigger but other than that I had...

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6Thank Alanda T
St thomas, U.S. Virgin Islands
Reviewed 22 February 2015

I was in a HHonor room at the end of the corridor which was presumably larger and perhaps with additional comfort than a standard room. Nice contemporary furniture and clean and well appointed bathroom. The restaurant in the building Chez Pierre was average for which I rate the hotel very good rather than excellent. But there are another 203 restaurants...

Review collected in partnership with DoubleTree by Hilton
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3Thank Rossana V
Winston Salem, North Carolina
Reviewed 22 February 2015

I have spent the last 4 nights here at the Doubletree. It is clean and all of the staff are very nice.The guest service agents have been great as have the bell staff and bar / restaurant servers. The location is OK..be perpared to spend 15 to 20 dollars to get anywhere for a cab,cabs are very easy to find....

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6Thank ahotelman
Grand Rapids, Michigan
Reviewed 21 February 2015

I stayed here for three weeks on business. I could tell that some tourist were staying too, however I'm not sure why. This hotel is not in the tourist area and therefore things a tourist might want (such as a beach, shops and restaurants) aren't really plentiful. There is a SuperMax grocery store right across the street--which I have to...

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1Thank NFtraveler2014
Tampa, FL
Reviewed 19 February 2015

My wife and I spent 5 days at the hotel Christmas week and the hotel room was awful AC didn't work, noisy dirty but credit to the management they were very helpful and apologetic and moved us to a better room Our stay was enjoyable but on checking out we were hit with a daily resort fee 0f 20% !....

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7Thank norman17130
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Norman17130, Our Engineering Director has verified every room to ensure that the situation with the A/C that you have mentioned does not inconvenience another guest, he was able to identify an isolated situation which was immediately fixed. My apologies for this inconvenience and that the resort fee was not properly explained to you. As resort destination, it is customary...

Reviewed 19 February 2015

Mr. Yodil Caban- General Manager of the hotel made my experience an excellent one. His crew is simply amazing and extremely friendly. They will go that extra mile for you. I highly recommend this hotel!!!

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8Thank Denflores
Rio de Janeiro, RJ
Reviewed 18 February 2015

PERFECT & EXCELENT I stayed at the hotel for four nights in February 2015 and it was just PERFECT & EXCELENT. The room was quite enough big to a couple, and maybe for a couple and two kids, one of them using a crib, it get quite small at sleeping time, when I had to use the murphy bed. But...

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6Thank GustavoBritto

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM589 - RM945 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Spa Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton San Juan staff and other travellers.
112 questions
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WACONIA
phoenix, az
8 months ago
Lawton, Oklahoma
Cape Canaveral, Florida
4 months ago
Las Vegas, Nevada

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Questions? Get answers from Doubletree by Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter Room and poolside rooms too”
607petery, 22 May 2017 | Read review
“Upgrade to the poolside cabanas!”
612meal, 19 May 2017 | Read review
“All were great”
603staciew, 24 Apr 2017 | Read review
“ask for a poolside view as the garden area around the pool is very nice.”
jp4842CT, 15 Apr 2017 | Read review
“Don't pay extra for the Garden room, not worth it.”
ORS0920, 7 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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