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Holiday Inn Express San Juan Condado

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Holiday Inn Express San Juan Condado
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420 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express San Juan Condado
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Showing 340: English reviews
Mississauga, Canada
Reviewed 18 October 2016 via mobile

We flew in a day early before our cruise and stayed in the city for a night. San Juan is BEAUTIFUL!! The hotel is recently renovated but has a very bad moldy/musty smell to it The bathroom is modern and the rooms are very clean and lots of room The pool and poolside area is very old and slimy; towels...

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Helpful?
Thank Marie-Anne S
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Marie-Anne S, Thanks so much for taking the time to write a review regarding our hotel in Condado. We appreciate your detailed feedback regarding your stay and thank you so much for your kind comments on our clean rooms and great staff. We are definitely taking your opionion into consideration in management and we will do our best to...

Mexico City, Distrito Federal, Mexico
Reviewed 13 October 2016

The location and the rooms are very good, in the best part of Condado, you can walk to the beach and you have many restaurants near. We leave our bags there after check out to can walk around. It´s near to the airport and to the port.

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Helpful?
Thank nirka2000
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear nirka2000, Thanks so you much for taking the time to share your review with us and for your feedback. We are glad to read that you have found our location great, along with our rooms and complimentary breakfast. Thank you again for staying with us and hope to see you next time you get a chance to visit our...

Jundiai, SP
Reviewed 3 October 2016 via mobile

We stayed for 2-3 weeks! So this place felt like home The employees are very nice and kind. The breakfast was very good as well. The only sad thing is that the wifi throughout the hotel (specially in the room) is very bad:/ The pool is amazing! The location is the best! It is close to everywhere!

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Helpful?
Thank Ludimila P
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Ludimila P, What a lovely title! Thank you so much for taking the time to review our hotel and giving us a 5 Star review. We are very sorry regarding our wi-fi service, we will notify our vendor right away and to see ways to improve it immediately. Thank you again for staying with us and hope to see...

Arlington, Virginia
Reviewed 2 October 2016

This hotel is located in the el Condado section of San Juan. It is about two blocks from the beach and in nice part of town. It is next to a lot high-priced hotels, but is more reasonably priced. It offers free Wi-Fi and breakfast. Make sure you go EARLY to breakfast because there seems to be a lot of...

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Helpful?
3Thank TruthTeller703
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear TruthTeller703, Thanks so much for sharing your wonderful review with us. We are very happy to read that you have had a great experience in our hotel, compare to expensive resorts in Condado area. Thank you for noticing our great staff and spotless cleanliness and we will make sure to share your feedback with our team as well. Our...

Raleigh, North Carolina
Reviewed 1 October 2016 via mobile

Very reasonable rates with a refreshed Holiday Inn Express( IHG) product. Staff attentive. Location , location, vacation. A stones throw away from El Condado beach and Plaza, not to mention the "Concha " property and all its restaurants, entertainment and Casino. A makeshift market first Sat of month is good for a to do. You will not be dissapointed if...

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Helpful?
1Thank Foodiepaul
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Foodiepaul, Thank you very much for your detailed review regarding your recent stay with us. We are so glad to read that you have enjoyed our great location in Condado with a great value. That is exactly what we aim for and we are happy to hear from our guests that their experience has been a valuable one in...

Reviewed 26 September 2016 via mobile

I rather stay here n walk to any beach and restaurants because they are in 5-7 minutes of walking distance than to stay at any hotel on the beach. Your typical hotel for a cheap price. You get what you pay for. Nothing bad about my stay. If you want something not far from everything..then stay here. If you want...

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Helpful?
1Thank Donell G
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Donell G, Thanks very much for posting a review regarding your recent stay with us. We appreciate your kind comments on our great location in Condado and the approximity to restaurants, beach and other activites within a few minutes walking. Hope to see you soon again in our hotel. Happy Travels

New York City, New York
Reviewed 21 September 2016

This hotel is a great choice for traveling on a budget. The room itself is basic but good enough for us - no fridge in room. There is a great breakfast served in the morning consisting of hard boiled eggs, yogurt, oatmeal, pre-prepared omelets, sausage, toast, bagels and other small pastries, cereal, milk coffee, tea, oj - basically a great...

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Helpful?
Thank loonylani
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear loonylani, Thank you so much for taking the time to review our hotel and we really appreciate your feedback. Thank you for noticing our great location in the city center and the proximity to all restaurants, stores and beach. Uber is not authorized to pick up customers from the hotels, airport and ports but only other locations. It is...

Reviewed 21 September 2016 via mobile

This hotel is ideally located for a central location for the beach and Old San Juan. It has quite comfortable updated modern rooms and you can't beat a better stay for the price. One of the major highlights of this hotel is the friendliness of the staff.They truly make you feel welcome. The young man at the concierge was amazing...

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Helpful?
Thank Jose G
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Jose G, Thanks very much for your awesome review regarding your recent stay at Holiday Inn Express. We are so happy to read that you have had a positive experience with us. Thank you for your kind comments on our staff and our great location in the city. We will be looking forward to having you back again very...

San Juan, Puerto Rico
Reviewed 20 September 2016

Me and a longtime friend of mines stayed for a week and found it very difficult to get out of bed since it was so comfortable. Ohh! and the pillows, soft or firm, didn't matter, I loved laying on them all day. My friend was leaving Puerto Rico and chose Holiday Inn Express since the prices were very reasonable and...

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Helpful?
1Thank DannyFoodie
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear DannyFoodie, Thanks so much for your awesome review regarding your recent stay with us. We are so happy to read your feedback and even more thrilled that your experience was perfect with us. Thank you so much for noticing our great staff, cleanliness and our comfortable beds and pillow. Thanks again and hope to see you soon again. Kind...

Texas, USA
Reviewed 18 September 2016

Granted only stayed here one night before a Caribbean cruise but the hotel appears to be old, even though updates are apparent. On an obscure side street but location isn't all that bad - one block off of main drag in Condado. Room / bathroom small but adequate. Nothing fancy. Breakfast barely average at best. Staff was nice - they...

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Helpful?
1Thank RalphRR
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear RalphRR, Thanks so much for taking the time to review your recent stay with us. We definitely appreciate your feedback and we are sorry to hear that your experience has not been up to 100% as we always strive for. We are one of the best affordable hotels in luxury Condado with our competitive rates along with the ocean...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Holiday Inn Express San Juan Condado features an excellent location in the exclusive Condado area. Enjoy our recently updated Wi-Fi Internet for fast and speedy connection. Its beauty and splendor overlook Condado Lagoon. Within walking distance, you will enjoy first class shopping, with all major jewelery stores, souvenirs and fashion designer boutiques at hand. Visit the beautiful Condado Beach within walking distance to the hotel. And when the night falls, casinos and exciting nightlife are the name of the game. Take advantage of our free deluxe continental breakfast, 24 hour complimentary coffee & tea in lobby, outdoor pool, fitness room or business centre. With highly trained and qualified personnel which guarantees all necessary arrangements for groups, conventions, social activities and business meetings. ... more   less 

Additional Information about Holiday Inn Express San Juan Condado

Address: 1 Calle Mariano Ramirez Bages | Bages Condado, San Juan 00907-1687, Puerto Rico (Formerly San Juan Plaza Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM550 - RM1,099 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Juan Condado 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Juan Condado staff and other travellers.
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5 months ago
New York City, New York
6 months ago

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Questions? Get answers from Holiday Inn Express San Juan Condado staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at end of hallway offer less chance of hearing any noise.”
 of 5 bubbles marcodelbarco, 3 Dec 2016 | Read review
“Double bed rooms are nice”
 of 5 bubbles DannyFoodie, 19 Sep 2016 | Read review
“narrow lane if you plan to bring a car”
 of 5 bubbles KudosKompliments, 11 Sep 2016 | Read review
“Top floors offer a veiw of the beach and pool”
 of 5 bubbles 466shanelc, 28 Aug 2016 | Read review
“My room came with double full beds but space was limited.”
 of 5 bubbles OMG30, 22 Aug 2016 | Read review
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