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Condado Lagoon Villas at Caribe Hilton

Booking.comUS$189*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$229*
US$189*
US$229*
US$189*
US$229*
US$189*
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Condado Lagoon Villas at Caribe Hilton
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719 Reviews from our TripAdvisor Community

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There are newer reviews for Condado Lagoon Villas at Caribe Hilton
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Showing 667: English reviews
Columbus, Indiana
Reviewed 5 August 2016

Hotel was very lovely. Beautiful pools, views, grounds, and overall appearance. Even a little animal area/gardens on property. Very cool! Gorgeous area. Hotel also located in good place in San Juan. Not too far by taxi from anything. Room was very clean and beds were amazingly comfortable. Room a bit small but view was very nice. The location of the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sleepingin41
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for choosing the Condado Lagoon Villas during your visit to beautiful Puerto Rico. We appreciate you taking the time to share your experience while at our property, you feedbacks are important to us in order to better understand your need and where we can improve. We take your feedback very serious and will share them with our team....

Reviewed 4 August 2016 via mobile

Booked through a third party website and the site fumbled with the reservation but Jesus at the front desk got it resolved in minutes and he gave us a great map of the city! Great view! Definitely recommend!!!

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Helpful?
Thank Eric C
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico. We are delighted to read your stay was a great one and thank you for taking of your time to share your experience with everyone. We will share and congratulate Jesus for your comment. Thanks again for your comments and we hope to...

Las Piedras, Puerto Rico
Reviewed 1 August 2016

This is a great location and an excellent family retreat, walking distance to many sites in Old San Juan and Condado. Customer service can be more friendly and they seemed to be short staffed in many areas including the restaurants.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ricardo E
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for choosing the Condado Lagoon Villas at the Caribe Hilton during your visit to beautiful Puerto Rico. We appreciate your feedback with respect to your recent stay in our property; it helps us improve service for future visitors. We thank you again for staying with us and we look forward to the opportunity to serve you again in...

San Juan, Puerto Rico
Reviewed 30 July 2016 via mobile

Loved it there pool and beach was nice room was great had a nice view front desk agent Dolores was great the breakfast buffet loved it security gril Rodriguez was nice,pool staff was great also. You also have Quinos and little shops. Will return to hotel loved it.

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Helpful?
Thank Cheddypr35
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico. We appreciate you taking the time to share your experience while at our property and we are delighted to read your stay was a excellent one. We share and will congratulate all employees mentioned. Thanks again for your comments and we hope to...

Juncos, Puerto Rico
Reviewed 29 July 2016

Great place to stay wih family. Have facilities for entire family enjoy, beach,pools,playground. The location and service are excelent. They have a good security. The only service average is tv service.

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Helpful?
Thank 13ismaelg
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico We are delighted to read your stay was a pleasant one and thank you for taking of your time to share your experience with everyone. We take appreciate your loyalty to the Hilton Brand; your comments help us improve our product and service...

PONCE, Puerto Rico
Reviewed 28 July 2016

The hotel is excellent, excellent breakfast and the personnel is very nice and helpful. I would definitely go back. The are many places near to visit. It was my first stay and I love it. the pool and beach were very great.

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Helpful?
Thank Edith O
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico. We are delighted to read your stay was a pleasant one and thank you for taking of your time to share your experience with everyone. Thanks again for your comments and we hope to see you back in the near future.

Fayetteville, North Carolina
Reviewed 28 July 2016

Overall room leaves a lot to be desired. On plus side there is a lot to do on resort. Had to move from first room due to broken furniture, filthy car part and no air conditioner. Front desk was helpful but I kept having to go to desk. They never called or offered to help us move luggage (the walk...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank th2556VS
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for choosing the Condado Lagoon Villas, during your visit to beautiful Puerto Rico. We appreciate your feedback with respect to your recent stay in our property, we take them very serious; it helps us improve for future visitors. We thank you again for staying with us and we look forward to the opportunity to serve in your prompt...

Riverside, California
Reviewed 27 July 2016

I decided to stay at Caribe during my third visit to San Juan. During my second visit, I stayed in the standard, newly remodeled Caribe room and had a very good experience. However, I thought I would upgrade to a villa this time. The service the staff offered and everything else was perfect until I realized that neither the iron...

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Helpful?
Thank ckbnic
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton during your visit to beautiful Puerto Rico. I would like to express our sincere apologies for the inconvenience you encountered while in our property. We take appreciate your loyalty to the Hilton Brand and would appreciate the opportunity to serve you again in the near future.

Bronx, New York
Reviewed 27 July 2016

I came for a wedding, and I was ask went I checked in. I didn't receive the itinerary for the wedding when I checked in, it was under my door the next day. So I missed the meet and greet the night I checked in. I was told my room was not ready, I checked in about 1:30pm and checkin...

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Helpful?
Thank Pamela E
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton during your visit to beautiful Puerto Rico. I would like to express our sincere apologies for the inconvenience you encountered with the service and elevator. We take your feedback very serious and will share them with our team. We thank you again for staying with us and we...

Indianapolis, Indiana
Reviewed 27 July 2016

The Staff was amazing. Our view from room was awesome. Meals and drinks around the resort are a bit expensive around the resort. But had a great trip and will return. The elevator broke a few times and we lost power in our room, but the staff was quick to resolve. Jesus at the front desk is great and Diana...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kmknobel
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton during your visit to beautiful Puerto Rico. We appreciate your feedback with respect to your recent stay in our property; it helps us improve for future visitors. We will share and congratulated our team members regarding your comments. We thank you again for staying with us and we...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Peaceful and set aside, the Condado Lagoon Villas are close to all the Caribe Hilton resort amenities and can enjoy the flexibility of our villa accommodations, each divisible into three separate units or combined into spacious suites, perfect for families or groups. Guests at the Condado Lagoon Villas can also enjoy the convenience of a separate check-in exclusively for Villas guests. ... more   less 

Additional Information about Condado Lagoon Villas at Caribe Hilton

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM709 - RM1,831 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Condado Lagoon Villas at Caribe Hilton 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Hilton Hotels Direct, Cheap Tickets, TripOnline SA, HotelQuickly and getaroom.com so you can book your Condado Lagoon Villas at Caribe Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Condado Lagoon Villas At Caribe Hilton Hotel San Juan
Hotel Style:
#7 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Condado Lagoon Villas at Caribe Hilton staff and other travellers.
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Questions? Get answers from Condado Lagoon Villas at Caribe Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 71032 had a great view”
KimberlyRL5, 27 Apr 2017 | Read review
“Villa rooms are the side of the courtyard will be subject to loud music until about 10 p.m. on the weekends.”
afamteach, 3 Apr 2017 | Read review
“try to stay in the building where the lobby is located. The other building has an outside bar next door that plays music till 3 am.”
shellerenee, 24 Mar 2017 | Read review
“Take a higher floor room so regardless of which building you are in you get to see the lagoon or the ocean”
12thMan2013, 14 Feb 2017 | Read review
“In the villas there is 2 balconies so you have a good choice.”
664rogert, 9 Feb 2017 | Read review
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Prices are for 1 room, 2 adults
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