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Condado Lagoon Villas at Caribe Hilton

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Traveller (356)
Room & Suite (329)
Pool & Beach (125)
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Overview
  • Excellent33%
  • Very good29%
  • Average20%
  • Poor11%
  • Terrible7%
Travellers talk about
“the main hotel”(51 reviews)
“caribe hilton”(159 reviews)
“old san juan”(136 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Condado Lagoon Villas at Caribe Hilton
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Condado Lagoon Villas at Caribe Hilton
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (781)
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All reviewsthe main hotelcaribe hiltonold san juanprivate beachcondado lagoonpuerto ricomain lobbyhotel groundspina coladathe room was nicemini fridgeswim up barfitness centerocean frontdolorespoolsbalcony
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91 - 95 of 716 reviews
Reviewed 17 January 2017 via mobile

I booked this last minute for 1 night before a cruise. We had some issues getting there from the airport due to a taxi protest due to Uber, we were dropped off at the Sheraton and walked in with our huge suitcases. This was not...More

Thank Sunseeker11
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 17 January 2017

Thank you for sharing. We are pleased to hear you found the property service and amenities to your liking. We sincerely appreciate your feedback and we're very sorry about the situation you encountered with Uber and taxi drives during your stay. Thank you again for...More

Reviewed 17 January 2017 via mobile

This hotel was nice and we enjoyed our stay. One negative thing is that there weren't any dining areas close by, besides a diner or inside of the hotel. The staff were nice and the view was beautiful.More

Thank Rey s
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 17 January 2017

Dear Rey S, We appreciate you taking the time to share your experience while at our property and we are delighted to read your stay was a pleasant one. Your comments help us improve our product and service and better understand the needs of our...More

Reviewed 10 January 2017

This hotel is average, but Mrs. Dolores' service and attention at the front desk make it exceptional. There is a lot of noise coming from Paseo Caribe, but I learned to join the party instead of making a big deal out of it!More

Review collected in partnership with Hilton Hotels & Resorts
Thank 324diamelab
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 11 January 2017

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton. It is always delighted to provide you with exceptional service, and great view. We appreciate your recognition of our team member, Dolores, and will share your kind words with her. It would be...More

Reviewed 9 January 2017

We stayed in the Condado Villas at the Caribe, which is the tower at the back of the property, the night before our cruise. We are diamond hilton members and the stay was on points. I thought the room was nice, clean and we were...More

1  Thank tsimmons2
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 9 January 2017

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton. As a HHonors member, you are among our most valued guests. We appreciate you taking the time to share your experience while at our property and we are delighted to read your stay...More

Reviewed 8 January 2017 via mobile

The Hilton Condado Lagoon Villas large rooms for families but a few location/amenity items worth noting: Positive Areas: Large rooms w/either a king or 2 queen beds (unlike the adjoining Hilton w/2 double beds only) Isolated by being away from families and the beach/pool noise...More

1  Thank SoCalBC
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 9 January 2017

Thank you for taking the time to share your experience about your recent stay at the Condado Lagoon Villas at the CaribeHilton. We sincerely appreciate your feedback and we’re very sorry you were unpleasant with our guest room noise. We are always looking for reviews...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Concierge
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Laundry Service
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Spa
Hot Tub
Tennis Court
Details
Price range
US$184 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$184 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (356)
Room & Suite (329)
Pool & Beach (125)
Dining (82)
Amenities (51)
Questions & Answers
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Chitown_Que
5 October 2017|
Answer
Response from Chris H | Reviewed this property |
I had the same question and I reached out to them. They are not taking reservations for a few months.
0
Votes
DV1000
25 May 2017|
AnswerShow all 7 answers
Response from afamteach | Reviewed this property |
It is rocky but they have a little lagoon area where you can snorkel and swim out to a small platform and sit and enjoy the environment. The pool is very nice. If you want a true beach experience there are some wonderful... More
1
Vote
Miranda J
28 August 2016|
AnswerShow all 7 answers
Response from Matt L | Reviewed this property |
The villa that we were in was a little small for 4 people and their bags but they may offer a bigger rooms. We were only there to sleep and to change clothes so not a big deal to us. The hotel part may have bigger rooms... More
0
Votes
Room Tips
"Lagoon view units have floor to ceiling windows"
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"Go across the bridge to the Hilton Plaza"
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"Stay in the main hotel only!"
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"Stay in the main tower."
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