We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Ciqala Luxury Suites

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Ciqala Luxury Suites
Ciqala Luxury Suites
Panoramas (2)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

540 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Ciqala Luxury Suites
See the most recent reviews
Showing 506: English reviews
Waterbury
Reviewed 2 weeks ago

The staff are very cool quick ride to san juan...near good food..the party is right next door at the 24/7..ceviche stand serves good quick bites...everything u need right at the hotel...thank you to Raquel..Luis...

 Report
Helpful?
Thank 746aimeer
Puerto Rico
Reviewed 3 weeks ago

Big rooms and everything in the room is new. The roof terrace is nice to sit and drink a Mojito at night and enjoy the views. Staff are the best and they welcome you with open arms. I will stay here only.

 Report
Helpful?
Thank carmi2san
Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here for three nights prior to our cruise, great rooms and perfect location! Would definitely recommend staying here, the staff even let us come back after our cruise and keep our cases until our flight home!

 Report
Helpful?
Thank LouiseVM15
Lancaster, New York
Reviewed 3 weeks ago

We used this hotel for an overnight stay prior to our cruise. It was a lovely place, very friendly people, great rooftop bar/dining area and accomodations were great. The only concern we had was the loud noise/partying at night. It is situated next to a 24 hour convenience store and they were loud. Additionally, we were in the front of...

 Report
Helpful?
Thank mjsledz
Grand Rapids
Reviewed 4 weeks ago via mobile

What an amazing hotel this is. The service was top notch. Hotel is beautiful and our room 601 was spacious and beautifully designed. The rooftop pool is small but the view from the bar is huge. Owner and bar staff were very attentive and helped recommend food off of the menu and local restaurants to try. We had booked a...

 Report
Helpful?
Thank Efren K
Reviewed 4 November 2016 via mobile

I booked my stay here at Ciqala for my family's vacation...for the price it's only average. My reasons for the rating: 1) Everything inside the 2 bedroom presidential suite was on its last leg (I.e the sofa chair leg broke off, the towel bar broke off, the remote control to the AC unit is broken etc.) 2) housekeeping does NOT...

 Report
Helpful?
Thank Kimberly M
Sara L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Kimberly M, Thanks so much for choosing our hotel as your home during your visit to our destination. You stayed with us from October 24th until 30th. At check-in you request housekeeping service and linen for every day. As our guest we happily delivered your request and we inspected the room to verify was done accordingly and fully functional....

Pittsburgh, Pennsylvania
Reviewed 31 October 2016

I needed a hotel room for one night prior to a cruise out of San Juan. I had Expedia points built up so I used that website to find a hotel as near to the Pan American cruise port as possible that was also reasonably priced. This hotel has really nice suites with partial or full kitchens and separate seating...

 Report
Helpful?
Thank Tenof10
Reviewed 30 October 2016 via mobile

My husband and I stayed 6 nights at Ciqala and we couldn't have been more pleased. The staff was extremely polite and instantly attentive to our request. Our room was a perfect fit for us and the rooftop lounge area was relaxing. We are definitely staying here again during our next trip to Puerto RIco in March 2017. Thank you...

 Report
Helpful?
Thank Adrienne K
Reviewed 26 October 2016 via mobile

Ive been in Ciqala since sunday and ive got nothing but great reviews...staff is great and when the a/c went down, Ciomara was great help and called the big boss which in turn change our room to a luxury suite.Thank you all fir the great stay

 Report
Helpful?
Thank Gary G
Sara L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Gary G Thanks so much for taking of your time to review our hotel and share it with others via this channel. We are honored to read that you had a great stay and that our staff delivered a high quality of services. We look forward to welcoming you back at your home in Puerto Rico. Thanks so much...

Murfreesboro, Tennessee
Reviewed 23 October 2016 via mobile

This is a great place to stay! The place is Small and welcoming with rooms that are large and include a stocked fridge (items were only $1 or $2), small kitchen and eating area. The price was reasonable because we booked 6 months in advance. The staff are friendly and willing to help in every way. Complimentary breakfast was a...

 Report
Helpful?
Thank Annette M
Sara L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Annette M: We are honored to read that you had a great stay and that our staff delivered a high quality of services been helpful and answering all of your questions. We are glad to read that you enjoyed your breakfast both buffet and cook to order, yes, we have included it on our nightly rates to enhance our...

674 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (413)
Viewed
Room/Suite (122)
Viewed
Bathroom (35)
Viewed
Hotel & Grounds (22)
Viewed
View from Room (2)
Viewed
Pool/Beach Area (20)
Viewed
Dining (23)
Viewed
Family/Play Areas (1)
Viewed
Other (188)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (207)
Viewed
Amenities (35)
Viewed
Deluxe Suite (25)
Viewed
Presidential Suite (49)
Viewed
Dining (13)
Viewed
Studio Luxury Suite (49)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (54)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (25)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (4)
Viewed
Dining (3)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Juan hotels
1.1 km away
Condado Vanderbilt Hotel
2.1 km away
Doubletree by Hilton San Juan
3.8 km away
Hotel El Convento
Hotel El Convento
#2 of 46 in San Juan
2,506 reviews
Show Prices
Show Prices
Show Prices
1.2 km away
Caribe Hilton San Juan
Caribe Hilton San Juan
#21 of 46 in San Juan
6,304 reviews
0.5 km away
Hyatt House San Juan
Hyatt House San Juan
#5 of 46 in San Juan
624 reviews
1.0 km away
Olive Boutique Hotel
Olive Boutique Hotel
#11 of 46 in San Juan
687 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
From the moment you call for reservation to your arrival, we make sure that your stay with us is more like visiting family members as we deliver personalized service at all the time and take close attention to details. Whether you are here on business or pleasure, our suites are carefully decorated with your well-being in mind providing all comforts of home at your dreamed destination. We assist you stay on track while traveling with our fitness room, business center with computer access and a printer. You can just relax and enjoy your favorite drink at our rooftop pool bar while overlooking the breathtaking view of the city and Bay. Start up your day at our SP Floor with our complimentary breakfast buffet as well as made to order full American Breakfast freshly prepared by our chef who is ready to greet you with a smile every morning as well as our team members who are delighted to take your order. From fresh pastries, fruits and juices to very well deserved hot breakfast. ... more   less 

Additional Information about Ciqala Luxury Suites

Address: 752 Manuel Fernandez Juncos Ave. | Puerto Rico, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM718 - RM2,310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ciqala Luxury Suites 4*
Number of rooms: 19
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, BookIt.com, Odigeo, Travelocity and Jetsetter so you can book your Ciqala Luxury Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ciqala Hotel San Juan
Hotel Style:
#2 Romantic Hotel in San Juan
#3 Family Hotel in San Juan
#6 Luxury Hotel in San Juan
#8 Business Hotel in San Juan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Ciqala Luxury Suites staff and other travellers.
33 questions
Ask a question

See all questions (33)

Questions? Get answers from Ciqala Luxury Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The vip suites are breathtaking! The 3BR suites are wonderful!”
 of 5 bubbles trini5, 7 Dec 2016 | Read review
“The food cart next to the hotel has AMAZING grouper (Chicharrones).”
 of 5 bubbles LasCrucen, 29 Nov 2016 | Read review
“Not like a chain hotel, but very nice.”
 of 5 bubbles ALLYSONM330, 22 Nov 2016 | Read review
“I think the back of the hotel would be best as it seemed quieter”
 of 5 bubbles mjsledz, 15 Nov 2016 | Read review
“Be sure to ask for a room that is not on the same side as the convenience store”
  • Fully stocked kitchen, including a welcome bottle of wine
  • Living room
  • Dining room
  • Laundry room with washer and dryer
  • Amazing kitchen next to living room and dining room
  • Hallway leading from livingroom area to bedroom
  • Double vanities in bathroom
  • Separate room for toilet and large walk-in shower
 of 5 bubbles Tenof10, 30 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay