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BEST WESTERN PLUS Condado Palm Inn & Suites

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#16 of 46 Hotels in San Juan
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Condado Palm Inn & Suites
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1,413 Reviews from our TripAdvisor Community

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Showing 1,175: English reviews
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Chesapeake, United States
Reviewed 4 days ago NEW

The updated side of the hotel was great. Excellent and friendly staff! It is necessary to renovate the rest of the hotel. The location was easy access to area. Nearby restaurants and shops. Good for budget trip

Review collected in partnership with Best Western
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Helpful?
Thank Kimberly A
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Kimberly, Thank you for recognizing the service provided by our team during your stay. We have recently renovated our rooms and updated our pool area. In the next weeks a premium Cuban & Puerto Rican food restaurant will be opening on property. This brand new restaurant will offer all three meals in a vibrant Caribbean setting overlooking Ashford Ave....

Miami, United States
Reviewed 6 days ago NEWvia mobile

Stayed at this hotel for a few nights and it was convenient for parking ($16.00 Per day ) and walking around also one block from the beach there's a CVS and Walgreens across the street. They also have washers and dryer's for guests, continental breakfast and a nice pool area. I would stay here next time.

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Helpful?
Thank Sylvia W
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Sylvia, Thank you for staying with us and recommending the property. Our team takes a lot of pride in satisfying every guests and making stays perfect. We look forward to your next visit. For our best rates, please feel free to contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General Manager

Lebanon, Pennsylvania
Reviewed 1 week ago

Stay at this hotel for 6 days and I was impressed of the quality of the room and service. Free breakfast buffet every day, and the restaurants are just walking distance. Mr. Camacho the Manager was really helpful and upgraded my room with no problem. I can't complain of anything, if I go back to Puerto Rico I will stay...

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Helpful?
Thank Michael_Alexander11
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Michael, Thank you for staying with us. I am glad that Carlos was able to add value to your stay. Thank you for making us your hotel in Puerto Rico, we look forward to your future stays with us. For our best rates, please contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General Manager

Reviewed 1 week ago via mobile

BW hotel is a clean and cozy hotel with perfect location!!!It's a half block from the beach! 24/7 CVS and Walgreens is right next door. BW offers free wifi and a complete FREE and vast selection buffet style breakfast with scrambled or hard boiled eggs, ham, sausage, cereals, oatmeal, yogurt, danishes, croissants, fruits, teas, coffee and juices. There is a...

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Helpful?
Thank Nidipersevere
Boston, Massachusetts
Reviewed 1 week ago

This is a property that has a lot of offer you. The staff was amazing. The room I had was fabulous and the location f the property is excellent. Just steps from your hotel front door are numerous restaurants of all types, a Walgreens and CVS across the street, and 1 block from the best part of the Condado beaches....

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Helpful?
Thank nikkicivetti
Denmark
Reviewed 1 week ago via mobile

Its a nice located hotel if you look for this area. The pool is okay but no control. Breakfast okay - but we actually choose to go out one day for breakfast instead. Private beach area okay - but nothing fancy.

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Helpful?
Thank Mathilde A
Virgin Gorda
Reviewed 1 week ago via mobile

I will truly recommend this hotel It's very nice and clean the staff is amazing and it's nice for couples and family. We stayed here 3 times so you know it has to be a good stay to keep going back.. stayed there in 2015 when I was pregnant.. my stay was amazing very helpful staff so we had babymoon.....

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Helpful?
Thank natg1321
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Thank you for the stay and the awesome review!! Thank you for making us your hotel in Puerto Rico. We hope to see you again soon!! For our best rates please contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General Manager

Reviewed 1 week ago

We stayed for 4 nights in a very last minute booking. This hotel was recently renovated, as the property closed under previous ownerhip. During our stay the restaurant was under construction and also the street to the north of the property. The service ranges from average to terrible. On occasions the front desk would be unattended. I stayed at one...

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Helpful?
Thank MrGWTraveler
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Thank you for staying with us and taking the time to review the stay. Our property has been recently renovated. A new premium Puerto Rican and Cuban Cuisine restaurant will be opening next month. The built out of the restaurant has not impacted guest experience. I wish we could have met. Please let me know if I can be of...

Lake Alfred, Florida
Reviewed 1 week ago

Only spent one night but will definitely plan to stay there again. Location is Perfect!!! Located on the main street in Condado. Within walking distance of the beaches, local restaurants, other resorts and casinos. Easy to find transportation into Old San Juan by bus, tax, or Uber. Don't recommend renting a car because parking fees are high and traffic in...

Review collected in partnership with Best Western
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Helpful?
Thank Sandra C
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Sandra, Thank you for staying with us and taking the time to review the stay!! we are delighted that you enjoyed the central location close to the beach, shops and restaurants. We look forward to your next visit. For our best rates, please contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General Manager

Saint Paul, Minnesota
Reviewed 2 weeks ago

We wanted to fly in to Puerto Rico one day before our cruise was set to depart so we booked a king suite with an ocean view balcony at the Best Western Plus. The hotel has a covered drop off area right in front the main doors and check in was super easy and fairly quick. The lobby is large...

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1Thank djrevoir

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more   less 

Additional Information about BEST WESTERN PLUS Condado Palm Inn & Suites

Address: 55 Ave Condado, San Juan 00907-1708, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM697 - RM1,208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Condado Palm Inn & Suites 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Diamond Palace Hotel And Casino
Diamond Palace Hotel Casino
Hotel Style:
#5 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#8 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Condado Palm Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Condado Palm Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beach front room give a great view of the coastal area.”
 of 5 bubbles Michael_Alexander11, 19 Feb 2017 | Read review
“Worth paying a bit extra for higher floor and to make it perfect an oceanview room.”
 of 5 bubbles nikkicivetti, 18 Feb 2017 | Read review
“just ask front desk they will help get best room”
 of 5 bubbles stepheng572, 7 Feb 2017 | Read review
“south tower, upper floors, back side best right now”
 of 5 bubbles 918cindyk, 6 Feb 2017 | Read review
“Try another hotel.”
 of 5 bubbles HennaHands, 16 Jan 2017 | Read review
5 of 5