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BEST WESTERN PLUS Condado Palm Inn & Suites

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#16 of 46 Hotels in San Juan
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Condado Palm Inn & Suites
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1,438 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Condado Palm Inn & Suites
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Showing 1,195: English reviews
Virginia Beach, United States
Reviewed 2 weeks ago

We checked out a lot of hotels before picking the Best Western for this trip. The price was right and the location was great, only a block from the beach. The room was nice, and the bed was comfortable. Loved the 24 hr pool and hot tub. It was nice having having 24 hr stores right across the street and...

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1Thank Kenneth K
Reviewed 2 weeks ago

The Best Western is a pretty nice hotel for the price. And that is the point. For the price, it's a nice hotel. It's not the Marriott across the block, it's not one of the luxury resorts down the street. If you're looking for that, you'll need to pay the dollars for that. If you are seeking a reasonably priced,...

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2Thank QP717
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Thank you for choosing to stay with us and taking the time to write a review. Kenidia is a great team member, she will be recognized and rewarded for her attention to you and our other guests. Our brand new hot tub has been a huge hit, we are glad that you enjoyed it. The complimentary daily breakfast is a...

Canton
Reviewed 2 weeks ago

We were looking for a safe, clean hotel near a beach for one night following our cruise. After reading numerous reviews, we decided the BW Condado Palm Inn would suit our needs perfectly. The fabulous beach was a 2-3 minute walk along a quiet street, with many others using this route as an access point. We enjoyed the complimentary beach...

Review collected in partnership with Best Western
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1Thank grandmkmk
Little Ferry, New Jersey
Reviewed 2 weeks ago

The hotel was close to our cruise connection, great location all in walking distance. Only 1 block away from beach, great restaurants within 1 block radius and real good food. Clean room and great oceanfront view with balcony. Staff very nice and helpful. Only issue was bed was too hard for us but otherwise suite was very nice.

Review collected in partnership with Best Western
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1Thank AMLAML
Reviewed 2 weeks ago via mobile

Perfect location to everything- beach, shops, restaurants! Very easy to catch a taxi. Staff friendly and helpful for injured traveler and also had a wheelchair available for use. Great breakfest and will visit again.

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Thank Val V
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Val!! Thank you for staying with us. We are delighted that you liked our Daily Complimentary Breakfast, service provided by our staff and our central location close to the beach. We look forward to your next visit. For our best rates please contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General Manager

Toledo, OH.
Reviewed 3 weeks ago

We stayed here 1 night with family after our 7 day Carnival Cruise before flying back to the states. The hotel was super clean, the staff was super helpful and friendly, the rooms were spacious and clean and it is right in the middle of a great area with shopping, restaurants and the beach all around. We had to wait...

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2Thank Robert Z
San Juan, Puerto Rico
Reviewed 3 weeks ago

This was my 3rd time staying at this hotel, and as always was a great experience! Breakfast good as always and service excptional. Great location, close to everything and safe neighborhood. I would definitely go back!

Review collected in partnership with Best Western
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1Thank LisMck
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Thank you for the wonderful review and thank you for making us your hotel in Puerto Rico!! I am delighted that you enjoyed our service, daily complimentary breakfast, and location. We look forward to your next visit!! For our best rates please contact me at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General Manager

Fort Lauderdale, Florida
Reviewed 3 weeks ago

Furnishings and carpet in room were worn; hallway air conditioner was broken so hall was hot; mosquitos in room; Broken desk chair (it took several requests until it was replaced); was given handicapped room which is less than desirable unless one is indeed handicapped. I travel to PR every other month and will not stay at this hotel again. Oh,...

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Thank walter m
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Walter!! Thank you for staying with us and taking the time to provide feedback. We truly appreciate your comments as we always strive to achieve 100% guest satisfaction. I wish we could have spoken during the time of your stay, I am sure all of this could have been resolved. Most of our rooms have been renovated. We no...

Bloomington, Minnesota
Reviewed 3 weeks ago

Overpriced for quality of room. Outdated furnishings. Needs remodeling of paint and cleanliness. Check-in desk was understaffed with only one person for a long wait. location was great near restaurants and beach front area.

Review collected in partnership with Best Western
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1Thank Jack R
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Jack!! Thank you for staying with us. I am glad that you liked the location of our property. I truly appreciate your comments as our goal is always 100% guest satisfaction. I will personally discuss them with our housekeeping and front desk managers in order to correct them right away!! For our best rates and in order to secure...

Miami, Florida
Reviewed 3 weeks ago

The price is great, it's a block from the beach, the pool is heated and the staff are bilingual. Do yourself a favor, save the cash and stay here. You can still head to the Marriott down the street for gambling and you pay less.

Review collected in partnership with Best Western
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Thank justindP319LW
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Justin, thank you for the great review. As you mention, we do provide wonderful value at an excellent location. Our pool and jacuzzi have been recently updated. We expected our Cuban & Puerto Rican Restaurant to open very shortly. For our best rates please contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more   less 

Additional Information about BEST WESTERN PLUS Condado Palm Inn & Suites

Address: 55 Ave Condado, San Juan 00907-1708, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM669 - RM1,214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Condado Palm Inn & Suites 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Diamond Palace Hotel And Casino
Diamond Palace Hotel Casino
Hotel Style:
#5 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#8 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Condado Palm Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Condado Palm Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for view of beach”
 of 5 bubbles 100wayner, 21 Mar 2017 | Read review
“Get a room that is updated”
 of 5 bubbles 541madelinek, 20 Mar 2017 | Read review
“We choose an Ocean View Room .”
 of 5 bubbles Moitry, 15 Mar 2017 | Read review
“We recommend requesting the North Tower as the North Tower has been renovated.”
 of 5 bubbles hanna417, 10 Mar 2017 | Read review
“Ocean View - King Suite. Not much more and well worth it.”
  • 15th Floor - Ocean View Suite
 of 5 bubbles QP717, 7 Mar 2017 | Read review
5 of 5