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BEST WESTERN PLUS Condado Palm Inn & Suites

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#16 of 46 Hotels in San Juan
Certificate of Excellence
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BEST WESTERN PLUS Condado Palm Inn & Suites
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1,475 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Condado Palm Inn & Suites
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Showing 1,222: English reviews
Somerset, United States
Reviewed 30 September 2016

The hotel is a little older but the staff, location, and amenities make up for it. Would recommend. This will be the first hotel I look to book next time I fly into Puerto Rico, Condado area. Very reasonably priced.

Review collected in partnership with Best Western
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Helpful?
1Thank Juan Carlos N
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Juan Carlos, Thank you for staying with us. We are current investing 2 million dollars in upgrades to our property. I am sure you will enjoy them during your next visit!! I am glad that you enjoyed service and location. For our best rates, please feel free to contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden,...

Arlington VA, United States
Reviewed 29 September 2016

our experience at the BW Plus Condado Palm Inn and Suites in San Juan PR was a very positive one ! great staff , the location by the ocean and close to restaurants , shops , old san juan and clubs makes it the perfect place to stay ! will be back soon , I highly recommend the BW PLUS...

Review collected in partnership with Best Western
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Thank Robert W M
Culebra, Puerto Rico
Reviewed 29 September 2016 via mobile

In the heart of Condado is the Best Western. So close to the beach and all the shops and restaurants of Condado. The price of the hotel was very reasonable especially for where it is. The price fills up the hotel, so book early even week days. It is an average Best Western, towels and linens weren't the best, towels...

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Thank TheConfluenceLLC
Conway, Arkansas
Reviewed 29 September 2016

Staff was very nice. Arrived for one night stay prior to cruise. Hotel was not what we expected. Paid $198 for 1 night, 2 people. Room was very small and very outdated. Could use some major renovations. Breakfast was not good. Would not recommend this hotel.

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Helpful?
1Thank dlakey
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Thank you for the feedback. We are investing 2 million dollars in upgrades for our room product. I am sure that if you give us another opportunity our service and room product will impress you. For our best rates you can reach me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General Manager

Humacao
Reviewed 28 September 2016

Perfect for Business travelers needing a nice location, well equipped, fair rate, walking distance to restaurants, Walgreens & touristic zone. Close enough to Old San Juan and Condado main restaurants. Not fun for kids or families unless you just stay to sleep having other plans for the day.

Review collected in partnership with Best Western
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1Thank Marissa R
Newnan, United States
Reviewed 28 September 2016

The room we had was a clean and a large suite. The room was quite and the view from the deck was great of the ocean and the busy street below. The deck had 2 chairs and table on it. This trip was a 2 night stay before a cruise.

Review collected in partnership with Best Western
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1Thank Gregg G
Miami, Florida
Reviewed 26 September 2016

La atencion del personal excelente the staff excellence la ubicación del hotel es excelente,locaton is excellent the hotel is very old and needs urgent renovation parking is too expensive parking there are others in the area cheapest

Review collected in partnership with Best Western
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Helpful?
Thank elizabethdelfa
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Good Morning Elizabeth, Thank you for staying with us. I am glad to announce that we are investing 2 million dollars in upgrading our rooms. We are constantly looking for ways to enhance the satisfaction of all our guests. I am glad that you enjoyed the service provided by our staff. For our best rates, please contact me directly at...

Houston, Texas
Reviewed 25 September 2016

Great location. Friendly and helpful staff. Good rates, Good breakfast, Nice pool, Full bar, Clean well appointed rooms. Close to local transportation. Overall, a good value. I would stay here again on my next visit to Puerto Rico.

Review collected in partnership with Best Western
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Thank 489georgen
Cabo rojo, Puerto Rico
Reviewed 19 September 2016

Location was nice, lots of shops and places to eat. I went for business so I did not get to enjoy any of that. Rooms were OK, but room not appropriate for business travel, very noisy all day and nigth in front tof street and walgreens that had trucks delivering merchandise at early AM hours (3:00 am). desk small and...

Review collected in partnership with Best Western
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Helpful?
Thank Moraima R
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Moraima, Thank you for staying with us and for providing feedback. We are pleased to announce that we will investing two million dollars in our room product to address your concerns. We also feature 33 suites, which larger and perfect for the business traveler. Please contact me before your next visit and I will provide a complimentary upgrade to...

Reviewed 17 September 2016 via mobile

The Best Western Condado Palm Inn and Suites was a perfectly centralize location to spend a week in Puerto Rico. The customer service was great with no faults. For those that only need the basic amenities, this hotel is the place to go. They offer complimentary chairs and towels on the beach and umbrellas are only $10. Taxi service is...

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Helpful?
2Thank Eric W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more   less 

Additional Information about BEST WESTERN PLUS Condado Palm Inn & Suites

Address: 55 Ave Condado, San Juan 00907-1708, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM590 - RM1,140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Condado Palm Inn & Suites 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Diamond Palace Hotel And Casino
Diamond Palace Hotel Casino
Hotel Style:
#5 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#8 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Condado Palm Inn & Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with partial/full ocean view and higher floor would be the way to go...”
llischer, 15 Apr 2017 | Read review
“Enjoyed our room on the 6th floor, facing Ashford av., with a balcony and a partial ocean view.”
danielakorem, 13 Apr 2017 | Read review
“avoid rooms facing street if you are a light sleeper”
MiamiBeachFLTraveler, 12 Apr 2017 | Read review
“South Tower rooms face pool”
Dblemom2, 10 Apr 2017 | Read review
“We have gone for the ocean view suite 😎”
Z4Mike, 27 Mar 2017 | Read review
5 of 5