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    Best Western Plus Condado Palm Inn & Suites

    55 Ave Condado, San Juan 00907-1708, Puerto Rico
    1 (787) 493-9230
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    03/12/2017 04/12/2017
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    US$274
    US$199
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    Traveller (521)
    Room & Suite (326)
    Pool & Beach (69)
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    Overview
    • Excellent45%
    • Very good36%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “north tower” (50 reviews)
    “front desk” (198 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,650)
    There are newer reviews for Best Western Plus Condado Palm Inn & Suites
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    161 - 165 of 1,371 reviews

    Reviewed 11 April 2017

    When we arrived at the hotel, the lobby is beautiful and inviting. Outside, there is much construction going on in the city. Our rooms weren't ready so the hotel stored our bags as we explored the city for lunch and the city's flavor. The weather...More

    Thank Dblemom2
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 11 April 2017

    Thank for providing feedback. Your feedback is greatly appreciated as we are always looking for ways to improve guest satisfaction. We are happy to inform that the municipality of San Juan has finished the sidewalk construction. We have an electric generator to power all of...More

    Reviewed 11 April 2017

    I looked at a lot of hotels in San Juan before visiting. I had never been to PR, and I didn't know anyone to give me tips on where to stay, so I was especially glad to find Condado Palm. They have parking in the...More

    Thank Nick H
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 11 April 2017

    Hi Nick, Thank you for the great review!! As you mention, our central location places you within walking distance of the beach, shops, restaurants and casinos. During this month, we will be inaugurating Ropa Vieja, our vibrant Cuban & Puerto Rican Cuisine Restaurant. The daily...More

    Reviewed 10 April 2017

    Great location, friendly and helpful staff, a block from beach, lots of restaurants close by, a pharmacy across the street, parking, comfortable and clean rooms, good wifi, exercise room and business center with available computers for your needs are adequate.

    Review collected in partnership with Best Western
    Thank 831saria
    Reviewed 8 April 2017

    I researched this hotel based on a recommendation from the friend I was visiting in San Juan. I was impressed that the GM, Henry Neumann, responded to each review, and invited readers to contact him directly to book the best rates. I did just that,...More

    2  Thank BHL
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 10 April 2017

    Hi Beth, Thank you very much for staying with us and taking the time to review the stay. I am glad that you enjoyed the stay. By the end of this month, Ropa Vieja, a vibrant Cuban & Puerto Rican Cuisine restaurant will open on...More

    Reviewed 8 April 2017 via mobile

    We stayed at the Condado Best Western prior to departing for a cruise. It was about 10 minutes by cab ($20) from the airport and about 10 from the cruise ship pier. ($20 can ride to there too!) The hotel is within one block of...More

    1  Thank Cyril M
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 10 April 2017

    Hi Cyril, We are glad that you enjoyed the stay. It is good to hear that you liked the upgrades made to our pool and addition of a hot tub. The Daily Complimentary Breakfast is a great added value to any stay at our property....More

    San Juan Marriott Resort & Stellaris Casino
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Bar/Lounge
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$171 - US$390 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 On the Beach Hotel in San Juan
    • #7 Business Hotel in San Juan
    • #8 Family Hotel in San Juan
    • #10 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette ,
    • Accessible rooms
    • Number of rooms
    • 151
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Expedia, Travelocity, Hotels.com, Booking.com, Hotwire, HotelsforEveryone, Cheap Tickets, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Best Western Plus Condado Palm Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Diamond Palace Hotel And Casino ,
    • Diamond Palace Hotel Casino
    Add Photo Photos
    Traveller (521)
    Room & Suite (326)
    Pool & Beach (69)
    Dining (44)
    Hotel & Grounds (369)
    Bathroom (26)
    Business Centre & Event Rooms (22)
    Nearby
    La Concha Renaissance San Juan Resort
    7,607 reviews
    .30 km away
     
    Condado Vanderbilt Hotel
    1,983 reviews
    .59 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,499 reviews
    .15 km away
     
    Doubletree by Hilton San Juan
    2,883 reviews
    .92 km away
     
    Nearby Restaurants
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    Gelato & Co.
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    Nearby Attractions
    Casino del Mar at La Concha Resort
    213 reviews
    .14 km away
    Ashford Avenue
    270 reviews
    .26 km away
    Plaza Ventana del Mar
    102 reviews
    .42 km away
    Stellaris Casino
    10 reviews
    .15 km away
    Ask a question
    Questions & Answers
    cruisers1234
    26 October 2017|
    AnswerShow all 4 answers
    Response from Henry N | Property representative |
    For some reason this forum does not allow us to post contact information. Please check our website or my responses to guest reviews on this site for our contact information. thanks,
    0
    Votes
    cruisers1234
    24 October 2017|
    Answer
    Response from Henry N | Property representative |
    Hi Flecther, The hotel is fully operational. Please contact us directly for specifics about your reservation. Thank you, Henry Neumann GM
    0
    Votes
    cruisers1234
    24 October 2017|
    Answer
    Response from Henry N | Property representative |
    Hi, We are a ten minute ride from the airport and a five munite ride to the Pan American Pier. We are located right in bewteen both in Condado. Thank you, Henry Neumann, GM
    1
    Vote
    Room Tips
    "ask for high floor, 4th or higher for chance at a beach view."
    Read review
    "The higher the floor...the better the view."
    Read review
    "Stay in the South Tower, as it's renovated, and ask for a room above the 8th floor so you can have ocean..."
    Read review
    "room 501 was great"
    Read review
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