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All reviewsold san juanlos pinospuerto ricopueblo supermarketacross the streetrooftop deckbus stopvending machinesfridge and microwavesmall hotelwalking distancecruise terminalcondado areamagalytaxikeyslagoon
It was easier to find a room after December 1st, and we chose the Miramar from the pictures on the web. We learned that there were a few parking places in front of the hotel and a lot behind. The various people at the front...More
Response from ManagerSanJuan, Public Relations Manager at Hotel MiramarResponded 5 weeks ago
Happy to learn you enjoyed your stay with us and that everything was to your liking.
We take pride in the accommodations we offer and the service and attention to detail our staff delivers with everything they do on a daily basis.
First of all we were very happy we could stay here post Hurricane Maria, we had reservations at Intercontinental and Mariott which were cancelled due to hosting relief workers.. We needed accomodation for 2 nights prior to our cruise and so we found Hotel Miramar....More
Response from ManagerSanJuan, Public Relations Manager at Hotel MiramarResponded 7 December 2017
Thank you for reviewing our hotel. We want to take the opportunity to address your comments with reference to the unpleasant odor on the corridors and not being able to offer you our complimentary breakfast.
Due to the hurricane we were without power for 60...More
We stayed here for one night arriving from US on overnight flight. The hotel communicated with us the morning we arrived and had not 1 but both rooms available at 11 am which was just wonderful. The service is professional and courteous. Always a hello...More
Response from ManagerSanJuan, Manager at Hotel MiramarResponded 30 November 2017
Thank you very much for your review. As I read it, it sure souds like the service provided by our hotel and and similiar comments are received from other guests. However, as I continued to read I noticed you mention Frankfurt and we are in...More
We stayed at the Miramar the night before a cruise. The young lady at the front desk was very friendly and welcoming. Unfortunately she is very under trained to handle problems. On first appearance the room meets the 3 star rating, older building, older furniture,...More
1 Thank mijsports
Response from ManagerSanJuan, Manager at Hotel MiramarResponded 2 December 2017
Thank you for taking the time to write regarding your recent stay at our hotel. Please accept our most sincere apologies for not living up to your expectations during the aftermath of Hurricane Maria.
It is apparent by your comments that Fox News did not...More
We booked this hotel a day before and a day after our Carnival cruise. The staff is very nice and helpful. The hotel is very clean. Loved the seventh floor roof top terrace and the view. There are shops and restaurants, even a theater within...More
Response from ManagerSanJuan, Director of Sales at Hotel MiramarResponded 21 November 2017
Thank you so much for taking the time to review our hotel. We are all very proud of our hotel, our exceptional location and our team.
We are happy you were pleased with our accommodations and hospitality. Our guests' satisfaction is most important to us...More