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Hotel Plaza De Armas Old San Juan

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Hotel Plaza De Armas Old San Juan
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944 Reviews from our TripAdvisor Community

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Texas
Reviewed 2 days ago NEW

I stayed here and enjoyed the perfect location !!I was walk awy from everything in Old San Juan this is a great biget choice, i could go across the street fro foods or the cafe downstairs I had amazing eggs benedict. Nice local feel, romantic , area , walk everywhere close to all they have in Old world san juan...

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Helpful?
Thank Christopher F
Lisbon, CT
Reviewed 2 weeks ago

This hotel is funky and dated but the staff was friendly and helpful. We had a first floor room with no windows (we knew this beforehand) and it was basic but met our needs. Be patient about the hot water, it does take awhile. Be sure to check out the cafe, very good. Close to some clubs and bars but...

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Helpful?
Thank sjkrkk
Tatiana A, Public Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you for your review, we are always bettering the rooms and property for our guests convenience. Consider us in the future on your next stay in Old San Juan.

Chicago, Illinois
Reviewed 2 weeks ago

I thought it was charming at first. The old elevator with 2 doors that you have to close. The narrow winding stairs that I would not attempt with luggage. The open ceiling. Un huh. The young woman at the desk was very nice. But it ends there. I understand you get what you pay for but we were still robbed!...

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Helpful?
Thank deuxprecious
Tatiana A, Public Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you for reviewing our property, any and all feedback is appreciated. We are working on house rules for our guests to keep the noise to a bare minimum. We apologize for the towel situation, none the less our frontdesk staff is available 24/7 for such situations like the tv and hot water. Thank you again for your review.

Dawson, Pennsylvania
Reviewed 3 weeks ago

Let me first start by saying; if you are looking for a resort style hotel this is not for you. However; if you are looking for a unique hotel that is full of charm - this is the place. We stayed here for 2 days prior to taking a cruise on Celebrity Summit. The staff was very helpful and assisted...

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Helpful?
Thank Shyrl-An S
Tatiana A, Public Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you for reviewing your stay with us, we are always happy to hear feedback from our happy guests. Consider us in the future on your next stay in Old San Juan.

Fremont, CA
Reviewed 4 weeks ago

The Plaza de Armas is a nice and clean place to stay in Old San Juan. We were sailing out of the Pan American pier on the following day and needed a place for the night. We also needed to check in rather late. The staff at Plaza de Armas were very accommodating and helpful. There is a small cafe...

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Helpful?
Thank videodude_Fremont
Tatiana A, Guest Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you for taking the time to review your stay with us, consider us in the future on your next stay in Old San Juan :)

Reviewed 4 weeks ago via mobile

This is an amazing hotel in Old San Juan. Is a small hotel but is worth it stay here. You can see and understand a little bit more the history of the city of San Juan. This hotel is an old building that has a lot of history. One of the employees told me that the hotel was a hospital...

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1Thank Elias V
Tatiana A, Guest Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you for taking the time to review your stay with us, we love hearing from our happy guests. Consider us on your next stay in Old San Juan :)

Reviewed 4 weeks ago via mobile

This was the worst experience ive ever had with a hotel. First they messed up the reservations, where we were supposed to be staying two nights they had us down for two nights. They assured me that it wouldn't be a problem to fix they had us check out after the first night of staying and check in and move...

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Helpful?
2Thank Arielle t
Tatiana A, Guest Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

We apologize for your unpleasant experience at our property and any situations regarding your reservation. None the less, room descriptions are offered in all reservation sites. Thank you again for your review.

Ponce, Puerto Rico
Reviewed 4 weeks ago via mobile

This was our first time on this hotel and we will be back soon. Pros: location,location,location! And the price that was really cheap. It is close to supermarket, department store, pharmacy, bars and restaurants. Very safe to walk at night. Cons: the elevator and the wifi. The elevator is very small but functional. If you are claustrophobic better use the...

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Helpful?
Thank CMReyes
Tatiana A, Guest Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you for reviewing your stay with us, we are always happy to hear from our guests. Consider us in the future on your next stay in the Old San Juan area.

Richmond, Virginia
Reviewed 4 March 2017

We had such an incredible experience here and will be going back just so we can stay longer. This is a charming hotel with excellent staff and great Old San Juan character. We stayed here before leaving on a cruise but loved it so much we are going to go back. It's close to everything and so easy to walk...

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1Thank LaraWatson44
Tatiana A, Guest Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you for the feedback, its always nice to hear from happy guests!

Reston, Virginia
Reviewed 19 February 2017 via mobile

We chose the room with window but it had no glass and ill fitting old shutters. Very noisy on the street but my earplugs worked for sleeping. When we wanted daylight, we had to tie back heavy black curtains with a plastic bag as they didn't open! Bed linens very nice and bed ok. Hot water always an intermittent surprise...

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1Thank Karen H
Tatiana A, Public Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you for taking the time to review your stay with us, suites facing the streets always tend to be a little noisy (due to the fact that they face the street and nightlife). Thank you again for reviewing your stay with us, consider staying in one of our interior rooms next time (specially on the weekend where street noise...

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Amenities

Highlights
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Welcome to Hotel Plaza De Armas, located in the colonial district of San Juan, Puerto Rico. Hotel Plaza De Armas is for travelers looking to be in the center of Old San Juan. Hotel Plaza de Armas is a delightfully captivating colonial style hotel in the heart of picturesque Old San Juan, a city as rich in history as it is in culture. The colonial building features its unique and renowned antique elevator true to its history. In every direction you can find world-class shopping, dining and entertainment. Our completely unique location highlights spectacular views of the Plaza De Armas and puts you mere cobblestones away from 16th century Spanish fortresses, fascinating museums and art galleries. The modest standard rooms are windowless, excellent for a good night sleep. Suites overlook the city hall and Plaza de Armas. Hotel Plaza De Armas also offers high-speed Internet access in all common areas of the property. Even though everything is at walking distance, we have a trolley stop right outside our door and a taxi line across from the hotel .We look forward to your stay at Hotel Plaza De Armas! ... more   less 

Additional Information about Hotel Plaza De Armas Old San Juan

Address: 202 Calle San Jose | Old San Juan, San Juan 00925-3510, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM414 - RM717 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Plaza De Armas Old San Juan 2*
Number of rooms: 51
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Also Known As:
Howard Johnson Plaza De Armas
Howard Johnson San Juan
Howard Johnson Old San Juan
San Juan Howard Johnson
Hotel Style:
#13 Romantic Hotel in San Juan
#14 Family Hotel in San Juan
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There were good rooms????”
deuxprecious, 7 Apr 2017 | Read review
“Fourth floor balcony room is very nice”
LaraWatson44, 4 Mar 2017 | Read review
“The rooms in the back are quieter.”
cesar362, 9 Feb 2017 | Read review
“Get the rooms on the 4th floor if you can. Those had balcony with view.”
TaylorG594, 14 Jan 2017 | Read review
“Windowless room are better value. The plaza view rooms have more cons than pros.”
  • Plaza view room
  • Plaza view room looking to balcony
  • Bathroom
  • View to plaza from room balcony
roaming_kiwi58, 13 Jan 2017 | Read review
5 of 5