We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel staff was very friendly and helpful. Excellent location. However, they have several areas of opportunity: (1) the towels were so old they did not dry; (2) the bed sheet and bolster were filled with hair - from other guests; (3) the wi-fi signal in...More
Thank Joel R
Response from Tatiana A, Manager at Hotel Plaza De Armas Old San JuanResponded 2 days ago
Thank you for taking the time to review your stay with us. We are currently taking stricter measures with our room attendants due to the amount of complaints. As for the wifi signal, we are well aware of its signal strength, for that reason it...More
Got the room on August 20th,2017. Decided to take a nap before I kept exploring Puerto Rico. Woke up within an hour of falling asleep why? Because the bed was infested with bed bugs. I do not usually write reviews but please think twice before...More
1 Thank taniainmaculada
Response from Tatiana A, Manager at Hotel Plaza De Armas Old San JuanResponded 3 weeks ago
We take these situations extremely serious and we have to make sure the bugs you claim were there, were in fact still there. With that said, we are truly sorry for your experience and by no means was it a usual one. Every one of...More
The hotel is good to spend couple of nights. It is very close to everything. The staff was very helpful, especially Pedro, who help us with everything we need, from tv set up, recommendation of eateries in the area and more.
Response from Tatiana A, Manager at Hotel Plaza De Armas Old San JuanResponded 4 weeks ago
Thank you for reviewing your stay with us, we are always happy to hear from satisfied customers. Consider us in the future on your next stay in Old San Juan.
This is a quirky old hotel right in the heart of Old San Juan. Don't stay if you are expecting the Ritz but if you'd like to experience the flavor of Old San Juan this is the place to stay. We've stayed 3 or 4...More
1 Thank Sharon M
Response from Tatiana A, Manager at Hotel Plaza De Armas Old San JuanResponded 5 August 2017
Thank you for taking the time to review your stay with us, we love hearing from happy guests :) and may the stays continue!
Plaza De Armas is located in the heart of Old San Juan. Surrounded by the beautiful art deco styled architecture. It is a very quaint place with a value based focus. This hotel is by no means a Hilton brand or anything of the like....More
2 Thank ChannelBMedia
Response from Tatiana A, Manager at Hotel Plaza De Armas Old San JuanResponded 25 July 2017
Thank you for reviewing your stay with us :) We are glad to hear about your fantastic stay in Old San Juan and we are looking forward to having you as a return guest in the future!
US$78 - US$163 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#13 Romantic Hotel in San Juan
#14 Family Hotel in San Juan
Number of rooms
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Expedia, TripOnline SA, Cancelon, Hotwire, getaroom.com, Agoda and HotelQuickly so you can book your Hotel Plaza De Armas Old San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.