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Cervantes

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Cervantes
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480 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Ottawa, Canada
Reviewed 1 week ago

This hotel is ideally located in Old San Juan. The staff are all amazing. Very helpful and friendly. Hotel is a clean, small hotel with continental breakfast included. Depending on the night it could be noisy. Windows aren't exactly soundproof. We happened to be there on garbage pick-up, street cleaning and loud partyers. Wasn't enough to disturb us, but can...

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1Thank Mathieu M
Townsville, Australia
Reviewed 4 weeks ago

We had a great stay one night stay here! The staff are very helpful and couldn't do enough to help us, after arriving well after the check in time, due to a major flight delay. There was a smiling and friendly face to greet us and quickly got us checked in and to our room, and to our surprise they...

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2Thank torz70
Windsor, Canada
Reviewed 12 December 2016

Very clean and quaint boutique style hotel in the heart of old San Juan. The staff were wonderful, our room was great, breakfast was lovely. I would definitely stay here again. My only complaint (and it is extremely minor) is that Wi-Fi is only available in the lobby area, not in your room. Other than that, everything you need is...

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2Thank NicReNat
Reviewed 11 December 2016 via mobile

We really enjoyed our stay here though it was only one night. The staff was very friendly and helpful. The room was clean and nicely decorated, and the small balcony off the back was a bonus. The breakfast was limited but fresh and the service very good. I gave 4 stars because the wifi is limited to the lobby and...

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2Thank Heidi I
Wolverhampton
Reviewed 9 December 2016 via mobile

Stayed here pre and post cruise- yes you need a taxi to the port especially if departing from east dock, the others are walkable in 2-5mins, but this hotel is excellently placed in the old town to sightsee and explore. The staff couldn't help and give tourist information enough- especially the best places to eat if on a budget. Nothing...

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Thank Dawnie2
Fort Lauderdale, Florida
Reviewed 7 December 2016

I need to start off my saying that we stayed in the Presidential Suite for the weekend. Pretty much every review prior was spot on. There is a mildew smell when you walk into the lobby. The smell goes away as soon as you turn up the AC. There is a glass door to the bathroom, but it is frosted...

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Thank msgreenyolk
Reviewed 3 December 2016 via mobile

It gives you the oportunity of experiencing old San Juan in a grate way. The centric location facilitate the Old San Juan scenery. The facilities, the room and the staff gives a confort that you need to have a great time.

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Thank Jorge C
Basingstoke, United Kingdom
Reviewed 1 December 2016

An great location in Old san Juan not too far from the airport and central for all things in the Old town. A boutique type hotel very comfortable the staff very helpful and friendly all in all a great overnight stop. However it was on the wrong side of the harbour for the ship I booked so if you want...

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1Thank GerryScotland49
Cashmere, Washington, United States
Reviewed 26 November 2016 via mobile

This hotel is right downtown so the location is perfect. We literally ate dinner next door. The staff is 5 star, but the hotel itself probably only 2 star. Not a good value for the $261 price tag. Our room had holes in the floor, stained carpet and really poor lighting. The only window on the room had curtains over...

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Thank Teri W
San Francisco, California
Reviewed 25 November 2016 via mobile

Not sure why this place has so many positive reviews. It was awful. We booked on booking.com and it was advertised as a renovated room with new carpet and furnishings. As you can see by the photos, it's not. We were supposed to stay 4 nights but left after the first and went to a nicer, cleaner, and less expensive...

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2Thank nicoleb665665

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi in the Lobby and public parking garages are nearby. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more   less 

Additional Information about Cervantes

Address: Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM522 - RM2,465 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cervantes 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Cervantes Hotel San Juan
Cervantes San Juan
Hotel Style:
#9 Romantic Hotel in San Juan
#10 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Cervantes staff and other travellers.
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Questions? Get answers from Cervantes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location!!!!!”
 of 5 bubbles msgreenyolk, 7 Dec 2016 | Read review
“You are in the town so bins being emptied all night is something you have to put up with. The glass collections are worse”
 of 5 bubbles GerryScotland49, 1 Dec 2016 | Read review
“Ask for quiet room though unsure if there are any.”
 of 5 bubbles LoisK143, 23 Nov 2016 | Read review
“better customer service”
 of 5 bubbles emylsieruiz, 26 Oct 2016 | Read review
“Maybe a room on a higher floor would be a little less noisy.”
 of 5 bubbles sheank2016, 26 Oct 2016 | Read review
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