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La Concha Renaissance San Juan Resort

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La Concha Renaissance San Juan Resort
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7,102 Reviews from our TripAdvisor Community

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Showing 6,833: English reviews
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Pennsylvania
Reviewed yesterday NEW

Puerto Rico is our "go to" place when we just want to get away for a few days, don't want the hassle of customs and immigration, and want the assurance of beautiful, tropical,weather. We have stayed at several places (and visited others) in the Condado and Isle Verde areas. La Concha ranks right up there with our favorites. The benefits...

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1Thank tla306
Reviewed yesterday NEW

Stayed here for a five night vacation and loved the views, beach, etc. but had several problems with our room. We stayed in a partial ocean view room in the suite tower - the view was stunning but the room service was lacking. The best service we received was on the first morning of our stay and it was downhill...

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Helpful?
1Thank Chelsea C
Chicago, Illinois
Reviewed yesterday NEWvia mobile

I visited this hotel for a 3-day conference. The staff is outstanding, warm and friendly. I can't say enough good things about their food. From excellent coffee with hot milk to juicy churrasco (steak) with real Puerto Rican rice. The flavors were mouth watering. The rooms were clean and cool. The view from the conference room was majestic. The ocean...

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Thank sylk1111
Great Neck, NY
Reviewed yesterday NEW

This was our fifth consecutive February visit to La Concha. To be honest, this year we had concerns regarding Zika and the island's desperate financial situation. We were worried it would be a lesser experience and wondered if we should go at all. Forget about it! Everything was the same if not better. The hotel's great, the grounds immaculate, the...

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1Thank sunnyshel
Atlanta, Georgia
Reviewed yesterday NEW

How anyone can write a bad review of this amazing hotel and resort is beyond me. They must be people who hate life and are most likely miserable people. This place is beautiful, classy, comfortable and relaxing. Its right on the beach, and the beach is fantastic. We had a two room suite on the 11th floor that looked out...

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2Thank TVal71
Toronto, Canada
Reviewed 3 days ago NEW

We stayed a week at La Concha and enjoyed our time there. We had an ocean front room on the east side of the complex and it had an amazing view and was quiet. Service in hotel was very good. Pool is a little tight for space so we spent most of our time on the beach. The part of...

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Helpful?
Thank dneilcalhoun
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

Thank you for choosing La Concha Renaissance Resort and for letting us serve you. We are pleased to read you enjoyed the hotel grounds and beach so much. Our servers at the beach will always make sure all of our guests have an exceptional service, and we apologize if this was not the experience you had. Please, rest assured I...

Yonkers, New York
Reviewed 3 days ago NEW

The hotel was centrally located in the Condado Beach area. Good walking distance to some great restaurants ( Roja Vieja, Sarafina, Pinky's ( Breakfast & Sandwiches ), Blt Steak in Isla Verda. Staff was pleasant and clean. Only problem was with elevator that was down the whole week. Would have thought better with a Marriot property. Beach staff very attentive...

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Helpful?
Thank Gerry G
Eduardo R, Front Office Manager at La Concha Renaissance San Juan Resort, responded to this review

Good Afternoon Gerry G, Thank you for your kind words and review this time through TripAdvisor. Our Guest Comments are vital for us to keep improving our accommodations moving forward. Indeed the property knows we are happing some Elevators issues but bot Management Company and Owners are aware and are investing over $600,000 in having new elevators equipment. Once you...

Chicago, IL
Reviewed 3 days ago NEW

Stayed here one night pre-cruise and it was a very good choice. The room was small but had a direct ocean view and was clean and comfortable. The location is good and the service at the front desk excellent. The best part about the hotel is the extensive common areas including multiple pools and a small beach, which we spent...

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Helpful?
Thank svicious22
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

We are pleased to read you enjoyed our hotel grounds and ambiance so much. Thank you for taking the valuable time to write this review and share with us your excellent experience. For new reservations and the best available rate for your next stay at La Concha Resort, you can contact us directly by calling 1-866-888-1958. At your service, Mike...

St. John
Reviewed 3 days ago NEWvia mobile

I understand what a four star review can do to a business so I'm going to leave this as a five star review with some caveats. I traveled to la concha on a short business trip and had a lovely time. I felt safe as a female by myself and thoroughly enjoyed the hotel. Let's start with the small bad...

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Helpful?
Thank Katie Z
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

It was most kind of you to share with us not only your stay highlights, but also recommendations on what you consider we can improve. Please, rest assured I will share your observations with our Management team as our guests' satisfaction is priority. Once again, thank you for choosing La Concha Renaissance Resort for your stay and for letting us...

East Pittsburgh, Pennsylvania
Reviewed 4 days ago NEW

Rooms were perfect. Concierge was great. Beach was luxurious. Bar fantastic. Many interesting dining options within walking distance. Car rental was just a few blocks away.One of the reasons we look forward to visiting San Juan soon

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1Thank otetsivan
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

It was our pleasure hosting you at La Concha Renaissance Resort and providing you with the flawless hotel experience our hotel is known for. Thank you or letting us serve you. For new reservations and the best available rate for your next stay at La Concha Resort, you can contact us directly by calling 1-866-888-1958. At your service, Mike Rivera...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 

Additional Information about La Concha Renaissance San Juan Resort

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM1,066 - RM2,382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#2 On the Beach Hotel in San Juan
#2 Business Hotel in San Juan
#3 Romantic Hotel in San Juan
#3 Luxury Hotel in San Juan
#6 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Renaissance San Juan Resort staff and other travellers.
285 questions
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New York, New York, United States
The Villages, Florida

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Questions? Get answers from La Concha Renaissance San Juan Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Splurge on oceanfront on higher floors for best views and to avoid street and lobby noise.”
 of 5 bubbles tla306, 28 Feb 2017 | Read review
“Take room on high floor with ocean view. We've stayed in Room 1005, 1105 and 1001.”
 of 5 bubbles sunnyshel, 28 Feb 2017 | Read review
“11th floor has the best views.”
 of 5 bubbles TVal71, 28 Feb 2017 | Read review
“ocean view king size bed rooms”
 of 5 bubbles 587gerryg, 26 Feb 2017 | Read review
“Rooms near the main street were a bit noisy, but we opened the doors to balcony and face great garden with song birds.”
 of 5 bubbles otetsivan, 25 Feb 2017 | Read review
5 of 5