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La Concha Renaissance San Juan Resort

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La Concha Renaissance San Juan Resort
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6,973 Reviews from our TripAdvisor Community

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Showing 6,716: English reviews
miami, FL
Reviewed yesterday NEW

Overall good stay. Paid for a 1 bedroom suite gave me upgrade to partial ocean view/high floor 😃 Front desk check in was excellent and interactions with all staff very positive! Rooms honestly were in need of some upgrades. For example, room 1158 looks like door was kicked in --poor repair effort, lock mechanism misaligned, wood filler looks like a...

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Thank tigerfoods
Reviewed yesterday NEW

This is our second time to the Island and this time we were looking for something closer to night life and the airport. The beach is crowded and not much to look at, the waves and the surf were very strong. but once settled among the palm trees the service was great and the breeze was perfect. There are many...

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Thank Elizabeth M
Reviewed yesterday NEWvia mobile

This is a beautiful place. Marble hall ways leading to tower Suites is gorgeous. Great security team since the beaches are public. Staying in tower suite one bedroom outstanding. The kitchenette and living area are top notch. No need for ice runs for drinks, ice maker in the fridge.decore in the room is sexy and chic. Heated pools make your...

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1Thank Stacy M
Albany NY
Reviewed 2 days ago NEWvia mobile

La Concha is a large chain hotel. We had a beautiful large room with a partial ocean view. Very clean and well kept. The hotel has a lively bar scene and a casino. From the cleaning people to the front desk, the staff was amazingly helpful, friendly and available. The service was consistently perfect. The beach is fair. The sand...

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Helpful?
Thank EL747
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

The valuable time taken to share with us your feedback is truly appreciated. We take great pride meeting your expectations and it will be my honor to host you again, in a future occasion. For new reservations and the best available rate for your next stay at La Concha Resort, you can contact us directly by calling 1-866-888-1958. At your...

Macon, Georgia
Reviewed 2 days ago NEW

Excellent overall experience at La Concha. Entire staff was friendly and attentive throughout our 3 night stay. Stayed in a 1 bedroom in the suite tower. Excellent room, spacious, well appointed and fantastic oceanfront view. The property is fairly large with several restaurants and very nice pools. The beach is scenic but the surf is fairly rough, was told it...

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Thank John S
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

Thank you for choosing La Concha Renaissance Resort and for giving us the opportunity to serve you with exceptional hospitality. We hope that this will be the first of many more remarkable visits to come in the future. For new reservations and the best available rate for your next stay at La Concha Resort, you can contact us directly by...

Laurel, Maryland
Reviewed 2 days ago NEWvia mobile

We loved the place so much that we're going beck in February. The place is clean and stylish with a modern vibe. The views were amazing. And the pools were beautiful. The staff were all friendly. The hotel is within walking distance of many hotels and shopping. We can't wait to go back.

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Helpful?
Thank Bjtaylor2
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

It was our pleasure hosting you at La Concha Renaissance Resort and we can't wait to welcome you in February, to exceed your expectations even more. For future reservations and the best available rate for your next stay at La Concha Resort, you can contact us directly by calling 1-866-888-1958. At your service, Mike Rivera Hotel Manager mirivera@laconcharesort.com.

Al Khobar, Saudi Arabia
Reviewed 3 days ago NEW

We stayed for 9 nights in La Concha. What a perfect hotel. The staff is wonderfull. Nothing is to much. They are far beyond friendly. Thanks Antonio and Michael for the delicious eggs. Yessenia, Lorimar, José, Thanks for making our breakfast a feast every morning. Also thanks to Joshua from the reception for helping us changing rooms. We loved our...

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Helpful?
Thank Corrie D
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

Thank you for taking the time to share with us your enjoyable experience. We hope that should your future travels bring you back to the San Juan area, you will choose our resort for another outstanding stay. For future reservations and the best available rate for your next stay at La Concha Resort, you can contact us directly by calling...

Orleans, Ontario, Canada
Reviewed 3 days ago NEW

We arrived at the hotel mid morning from our cruise ship and they took us in immediately with a minimum of time to "fill in the forms". The desk staff were well informed and most helpful. We had reserved a third floor room with an ocean view and a private hot tub on the balcony. This was well worth the...

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2Thank DaveCHarper
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

Every process put in place at La Concha Renaissance Resort is aimed at providing you with an unforgettable hotel experience. As soon as we learned about your complaint we tried to look for a resolution to your mishap. As described in your valuable feedback, we tried everything in our hands to make your stay better. We are glad to read...

Reviewed 3 days ago NEWvia mobile

Everything at this hotel is spectacular. We moved from another hotel and the desk clerk was able to work out a nice deal with us so that we could get an Oceanfront room. I also have to give a big shout-out Daniel Rivera from the front desk he was so kind and so sweet that he needs to be recognized....

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3Thank Wendy D
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

It was our pleasure hosting you and providing you with the unforgettable experience our hotel is known for. Please, rest assured Daniel will get your great comments and feedback. For future reservations and the best available rate for your next stay at La Concha Resort, you can contact us directly by calling 1-866-888-1958. At your service, Mike Rivera Hotel Manager...

Long Beach, New York
Reviewed 4 days ago NEWvia mobile

Very friendly, very accommodating, great food and service. Many pools and lounge nooks, right on the shoreline. Rooms are average, but with amazing ocean views. My new favorite place to stay in San Juan.

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1Thank jedibart
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

We are flattered to read we have become your new favorite hotel to stay while visiting San Juan, as a consequence of the enjoyable resort experience provided. Thank you for taking the time to share your valuable feedback with us. For future reservations and the best available rate for your next stay , you can contact us directly by calling...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 

Additional Information about La Concha Renaissance San Juan Resort

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM1,094 - RM1,826 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#2 Business Hotel in San Juan
#2 On the Beach Hotel in San Juan
#3 Romantic Hotel in San Juan
#3 Luxury Hotel in San Juan
#6 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Renaissance San Juan Resort staff and other travellers.
272 questions
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New York, New York, United States
The Villages, Florida

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Questions? Get answers from La Concha Renaissance San Juan Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask questions on arrival about events in the hotel.”
 of 5 bubbles DaveCHarper, 14 Jan 2017 | Read review
“12th floor ocean view”
 of 5 bubbles doyleh151, 13 Jan 2017 | Read review
“Get beach side, b/c of street noise”
 of 5 bubbles NorthCarolinaBeth, 9 Jan 2017 | Read review
“If in the newer tower, request a room away from the city... otherwise it will be noisy”
 of 5 bubbles mireyak2013, 8 Jan 2017 | Read review
“Ocean view if you can get it.”
 of 5 bubbles eldee203, 8 Jan 2017 | Read review
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