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Le Consulat, Ascend Collection Hotel

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Le Consulat, Ascend Collection Hotel
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300 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Carolina, Puerto Rico
Reviewed 22 July 2016 via mobile

I was in San Juan for 2 nights to visit some friends and enjoy the beaches. I stayed at Le Consulat and at first I admit I thought I would regret it but all to the contrary, I will stay again when I go back. The moment you enter you are greeted by a friendly staff and so willing to...

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2Thank justicegaby
Saint Louis, Missouri
Reviewed 21 July 2016

The room only had 2 towels. No hand towels or shower towels. The air condition leaked. They new it because it had towels under it (maybe that is where out towels went). Woke up with water on the floor each morning. Did find a dirty hand cloth hanging on the shower curtain rack. Also, the shower handle came off in...

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Thank JoeH809
Orlando, Florida
Reviewed 8 July 2016

I stayed at this hotel on Fourth of July weekend, it was great. Room was clean and staff was very helpful and nice. Only complaint i have is if you are driving, there is no parking at the hotel, you have to find parking down the street and walk, which was hard because the street was always pack with cars,...

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Thank Pofadel125
San Juan
Reviewed 5 July 2016 via mobile

The room that I stayed in did not have a working card key and every time you wanted to go to your room you had to ask the counter attendant to open it. A working card key or just a normal key is a basic requirement for a hotel room. The room did not have hot water, not even lukewarm,...

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2Thank SanJuan-Naldo
Lawton, Oklahoma
Reviewed 18 June 2016 via mobile

Only reason we were here was a Priceline deal. Air conditioner has a plastic box that caught water leaking. Woke up in the middle of the night with a trail of water leading to the bed. No hot water from shower, parking was near impossible and cost 8 to 20 depending on the lot you wanted. Location is close to...

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Thank dwv1984
Pensacola, Florida
Reviewed 17 June 2016

We booked this hotel pre-cruise for a night and were glad it was only for a night. Our room was ready on time, but no AC in halls so very hot and damp walk to the room which was also hot and damp. The loud AC did work well to drown out noise. The room had ants, which is not...

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Thank LMHC
Atlanta, Georgia
Reviewed 16 June 2016

The property is run down and dirty. Obviously they like to cut corners everywhere. No soap or shampoo? No maid service? This property should be classified as motel not as an Ascend Collection hotel. I have pictures of the dilapidated room. Choice hotels should do itself a favor and check this dump out to protect their good name. Avoid at...

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Thank hsaenz2016
Lac du Flambeau, Wisconsin
Reviewed 13 June 2016

Our room was nice and clean the housekeepers organized and cleaned our room very nicely, we were within walking distance to a lot of restaurants and a casino. We rented a car and traveled throughout the island, a lot of sight seeing it was nice to come back to a quiet and friendly atmosphere. This was our 2nd trip to...

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1Thank bs2ne
Reviewed 12 June 2016 via mobile

This trip was a surprise from my spouse this is our first day here. I'm disgusted the room is freaking dated, the view is horrible, the phone doesn't work all the linen is stained. I really wanna leave I'm trying not to cry. Happy Birthday to me!!!

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1Thank Jessica C
Tampa, Florida
Reviewed 1 June 2016 via mobile

My wife and I checked in on May 31, 2016. We had confirmed an early check in and called from our cab to verify. We were told that the room would not be ready but once I spoke Spanish to the front desk clerk, he was able to put us in a room. We tried to call the front desk...

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2Thank cestes1219

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff

Additional Information about Le Consulat, Ascend Collection Hotel

Address: 1149 Magdalena Ave Condado, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: RM406 - RM642 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Consulat, Ascend Collection Hotel 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Ascend Collection Le Consulat
Ascend Collection San Juan
Clarion San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Le Consulat, Ascend Collection Hotel staff and other travellers.
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Questions? Get answers from Le Consulat, Ascend Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay someplace else.”
  • Accumulated dirt on plug.
  • Loose wall switch
  • Black mold on shower curtain
  • Accumulated dirt on baseboard
 of 5 bubbles cometda, 8 Feb 2017 | Read review
“Just around the corner, a wide selection of restaurants and bars...”
 of 5 bubbles U6489RBrichardp, 9 Nov 2016 | Read review
“pick a downstairs room in case the elevator is still broken”
 of 5 bubbles bijouxmorrison, 1 Nov 2016 | Read review
“Park on the street, dont pay for parking!”
 of 5 bubbles hrivera72, 21 Oct 2016 | Read review
“1st floor had a patio”
 of 5 bubbles , 21 Sep 2016 | Read review
5 of 5