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We just returned home after a one night stay. Make sure you select a new tower room. They are modern, bigger, and look ( and smell) new. The pool area is great for families. We stayed in the pool after checking out. We had lunch...More
First of all, during check in at 3pm, there wasn't rooms available. When got a garden view room, the view was a wall (room 202). Unfriendly front desk staff, pool area dirty, mold on walls and outdated facilities. Will never stay there again! If any...More
Vacation plans in Puerto Rico changed so needed a last minute hotel room. Hotel appears like a resort but was not. Front check in terrible. Pool very dirty and closes at 6:00. Room in a nice location with sliders opening onto a little terrace but...More
The room where I stayed was outdated and smell humid (might be due to the carpets). The administration of the hotel should be more clear that when payment is done in certain platforms, they charge aditionally for parking.
Will look for other options, since I...More
Thank Vivian C
Response from dalonso, General Manager at Mayaguez Resort & CasinoResponded 6 May 2017
Ask for a corporate rate if you visit us monthly to have you book in our new rooms.
Woww !! The hotel have to be remodeling our room smell bad, hair on the sink, wet rugs, broken fire 🔥 detector. The reception customer service ... 😳😳so nasty. The pool area are excellent for the family
Thank Chelly L
Response from dalonso, General Manager at Mayaguez Resort & CasinoResponded 28 April 2017
We invite you to book your room in the Sky Tower next time. We have built 66 new rooms. But we apologize for any inconvenience.
US$146 - US$310 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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