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Bay Gardens Beach Resort

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Bay Gardens Beach Resort
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2,053 Reviews from our TripAdvisor Community

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Showing 2,006: English reviews
Edmonton
Reviewed 18 February 2016

Location is great, right on the beach and walking distance to many other good restaurants. Front Desk staff needs to improve on their services. Restaurants' menus is too big and confusing. Restaurants' staff are not that friendly compared to the restaurants outside off the resort. Our rooms are very clean, the housekeeping lady assigned to our rooms was working on...

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Helpful?
1Thank chonad765
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay. I am glad to hear that you enjoyed our location and we will certainly look into what you have mentioned in a continued effort to provide the best for all our guests. Our team members pride themselves on providing friendly service and we will look...

Horsham, United Kingdom
Reviewed 18 February 2016

We have been to this hotel many times and have always been fairly happy. However this year we had many problems with our room due mainly to poor on-going maintenance and lack of proper inspection by the housekeeping management. The beach has become very overcrowded due to guests of other hotels being allowed to use the beach of the Bay...

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Helpful?
2Thank Barry C
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Beach Resort and Spa. We will certainly look into what you have mentioned as this is not the standard we have become known for. Our priority is our guests comfort and happiness and we will do our best to achieve this...

Swindon, United Kingdom
Reviewed 17 February 2016

Generally a very good holiday location , layout of rooms, pool area & restaurant very good, only issues are the high &" not good value" for money events & excursions and some of the staff seemed inexperienced

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Thank c_ockwell
Cottage Grove, Minnesota
Reviewed 17 February 2016

they have 3 properties and we were at the resort which is right on the water. we were fortunate to have a 1 bedroom condo, with full kitchen. we were pleasantly surprised to have a bath and 1/2. That was wonderful. I would have preferred to be on the 3rd floor rather than the 2nd. The staff went above and...

Review collected in partnership with this hotel
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Helpful?
1Thank karenbS5298FE
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time out of your busy schedule to leave us a detailed review of your stay. I am really thrilled to hear that our team members went above and beyond to assist you and provided you with the comfort and relaxation of a paradise vacation. We hope that you took away some wonderful memories and visit...

Guernsey, United Kingdom
Reviewed 17 February 2016

Every member of The Bay Gardens Beach Resort, form General Manager to Housekeeping, projects genuine warmth to their guests. The location is wonderful and the accommodation simply stunning. Thanks to Senator Parle, Cheryl Gustave and their well organised team it is hard to find even the smallest negative. For us, the only personal niggle would be that we do not...

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Thank CaptGBW
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Beach Resort and Spa. I am glad to hear that you received personalized service from our team members and I will be sure to pass on the compliments to them. We look forward to welcoming you back later this year.

NYC
Reviewed 16 February 2016

I stayed with my family for a week in February. Rented a two bedroom unit. Room tired, stains on bedding and furniture. Kitchen not equipped well at all, tiny coffee maker, filthy pan in oven, tiny mugs not enough dishes, could tell how oven worked, large roaches on floor next to refrigerator. Housekeeping very sluggish. Concierge quite pushy in trying...

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Helpful?
Thank Lauren A
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us some feedback on your recent stay at the bay Gardens Beach Resort and Spa. Comfort, Relaxation and excellent service are very important to us for all our guests and therefore we will take a very close look into what you have mentioned as this is not our standard service we have...

Reviewed 15 February 2016

Well cared for hotel with beautiful palms, cycads, and a wide variety of plants. Good food, helpful staff and right on the beach. Pleasant swimming pool too. We enjoyed a fir eating show, barbecue evening and happy hour. Went as part of a walking group and hotel were great providing early breakfasts etc. Comfortable (mostly) quiet rooms.

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Thank Janet B
Bellshill
Reviewed 14 February 2016 via mobile

First things first.St Lucia is a beautiful island and its people are very warm and welcoming.High up my list of places visited.Bay gardens resort is a lovely property in a very very good location.It is immaculately clean and pool area is maintained to a very high standard.The beach is first class and very clean.The rooms have been reported by others...

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Helpful?
Thank Bern20
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Beach Resort and Spa and in beautiful Saint Lucia. I am glad to hear that you had a comfortable, clean and relaxing time. We will look into what you have mentioned in regards to entertainment and find ways to provide a...

Grenada
Reviewed 13 February 2016

It was a very nice experience at the hotel & resort. The facilities were awesome we couldn't at all. Thanks so much for giving us the opportunity to be apart of the Bay Gardens family. It is with great pleasure. I'm so excited, can't wait for my next trip. It was very nice meeting some of the staff members both...

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Helpful?
1Thank Anastasia J
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Beach Resort and Spa. We are thrilled to hear that you had an excellent time and we can't wait to welcome you back to your new home away from home.

NY
Reviewed 11 February 2016

Nice resort with courteous staff, in good location and on nice beach. To find sun bed is highly problematic, no umbrellas offered!!! The room decor is pleasing but outdated and room needs renovation. Garden is beautiful, no insects. Breakfast is ok.

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Thank epolia

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
The Bay Gardens Beach Resort is an all-suite hotel with magnificent views of the stunning Caribbean Sea. The architecture of this private boutique and hip hotel is reminiscent of its colonial past, with a mixture of both Caribbean-French and Georgian plantation style, incorporating traditional elements of timbered balconies and verandas for that true Caribbean ambiance. This resort provides a luxurious and relaxing environment for guests with every possible modern facility. Suites are complete with full kitchens, modern bathroom fixtures and living and dining areas. All feature cable TV, DVD and CD players, high-speed internet access and Wi-Fi. The Bay Gardens Beach Resort... Your Window to Paradise. ... more   less 

Additional Information about Bay Gardens Beach Resort

Address: Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
Region: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Price Range: RM748 - RM1,910 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bay Gardens Beach Resort 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Castries
Bay Gardens Beach Resort St. Lucia/Gros Islet
Hotel Style:
#1 Best Value Hotel in Gros Islet
#1 Green Hotel in Gros Islet
#2 Romantic Hotel in Gros Islet
#2 Family Hotel in Gros Islet
#3 On the Beach Hotel in Gros Islet
#3 Spa Hotel in Gros Islet
#3 Top resorts Hotel in Gros Islet
#3 Luxury Hotel in Gros Islet
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Questions & Answers

Here's what travellers have asked, with answers from Bay Gardens Beach Resort staff and other travellers.
106 questions
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Southwest Oklahoma

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Skip packing heavy toiletries becuase the hotel offers great shampoo, conditioner, body wash and lotion dispensers!”
HRBossLaby, 24 Apr 2017 | Read review
“Pay the extra for an ocean front room - it's worthwhile”
559dawnk, 23 Apr 2017 | Read review
“the rooms by the beach are nice but we stayed in the ones with the view of pigeon island and the play park and it was beautiful”
cherrise868, 19 Apr 2017 | Read review
“deluxe garden rooms provide for peace and quite whilst only being 2 minutes from the beach.”
mikecQ1602TA, 12 Apr 2017 | Read review
“Ocean front was worth the extra fee.”
cs4081, 7 Apr 2017 | Read review
5 of 5