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Sugar Beach, A Viceroy Resort

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Sugar Beach, A Viceroy Resort
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1,191 Reviews from our TripAdvisor Community

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Showing 1,156: English reviews
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Edwards
Reviewed yesterday NEWvia mobile

My wife and I had a fantastic visit on St. Lucia. Sugar Beach is a great place, friendly staff all around. Beautiful setting between The Pitons, water was clear and snorkeling was fun. Meals at Sugar Beach were great, should have eaten in the Great Room more. We will be back!

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Thank James D
London, United Kingdom
Reviewed 3 days ago NEW

We stayed at Sugar Beach for a short break whilst visiting family! We had an amazing time! The staff very attentive especially our butler Swamed who took exceptionally good care of us. Della the supervisor in food and beverages went beyond the call of duty to see that we had the out of this world kale juice made for us...

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Thank joanhillary
Reviewed 3 days ago NEW

We have stayed here three times now, and loved it each and every time. The villas are very comfortable and sufficiently sited so that you felt not too close to other guests. The staff were excellent, the beach beautiful. Children were well looked after and entertained. Our only request - please refresh the food menus, they have been the same...

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1Thank uk_landm
Cleveland, Ohio
Reviewed 1 week ago NEW

If you can do it, stay here. Don't look anywhere else. We split our time between Viceroy and Ladera, and wish we hadn't - they didn't even compare. I am already looking at how quickly we can get back. The staff is INCREDIBLE. From the moment you arrive, there are numerous staff attending to your every need, offering to help,...

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1Thank lucyallsn
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, We appreciate your valuable feedback about your recent stay at Sugar Beach, A Viceroy Resort. On behalf of the entire team I would like to express how happy we are that you enjoyed your visit with us, and to thank you for taking the time to share this review. It is gratifying to know that we are not...

München
Reviewed 1 week ago via mobile

On of the most enchanting places we've been. The resort is situated between the iconic landmark of Saint Lucia, on a former sugar plantation. The hotel is modern colonial style with a fetish for detail. The staff is outstandingly courteous and friendly, and you can tell that the management is excellent. In fact one has to mention the signatures of...

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1Thank 2,902
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for your positive comments about your recent stay at Sugar Beach, A Viceroy Resort. We are delighted that our facilities and amenities exceeded your overall expectations and that the staff provided exceptional service, especially the individuals mentioned. They will be commended for their hard work and for ensuring that this experience remains remarkable for all the...

Minneapolis, Minnesota
Reviewed 1 week ago via mobile

We just returned from a great week at the Sugar Beach resort. The resort itself is beautiful. Simple and elegant large rooms/villas. Lovely and spacious grounds, beautiful pool and the best beach views of the Pitons on the island. The three restaurants were all quite good. We especially liked the sophisticated Cane bar for sushi and cocktails. But what really...

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2Thank hlb00
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for sharing this wonderful feedback about your stay at Sugar Beach A Viceroy Resort. Based on what you have described, it appears that every aspect of your stay was amazing. I am delighted that you were impressed with the genuine care and attention that our team members bestowed on you. I will be sure to share...

Nanuet, New York
Reviewed 2 weeks ago via mobile

Island was absolutely beautiful. Sugar Beach was a beautiful resort. These are the views from Dasheene restaurant at Labadee Resort. A must visit for the sunset at 5:30pm for cocktails and then dinner

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1Thank Ron F
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for taking the time to comment on your Sugar Beach, A Viceroy Resort experience. I am happy to know that you enjoyed our resort and everything that we offered. Once again, thank you for your feedback and business. We welcome the opportunity to serve you again. Best regards André Boersma General Manager

Reviewed 2 weeks ago via mobile

I came here with my boyfriend and what can I say... the service is fantastic (Thanks Julien for being so welcoming, thanks Anneta Henry for being so wonderful, and thanks Paul and Hilroy for taking such good care of us on the beach!). Food is amazing, everyone is so nice, the beach is gorgeous. Honestly one of my top vacations!...

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2Thank Alexandra M
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for sharing this wonderful feedback about your stay at Sugar Beach A Viceroy Resort. It is a pleasure to read that the service was fantastic and that you were well taken care of by our team members. I will be sure to share your review with them and commend them for a job well done. Again,...

Squamish, Canada
Reviewed 2 weeks ago

I took my family here for 10 days and rented a two bedroom villa with a pair of plunge pools. The accommodations were meticulously clean and comfortable. The resort is very quiet and personal with nothing but the sounds of birds all day and toads throughout the evening. The beach is clean and the water a very comfortable temperature. We...

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2Thank Adamrcn
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for taking the time to share your glowing feedback about your family vacation at Sugar Beach. We are happy to read your comments and know that our services and amenities exceeded you and your family’s expectations. Once again, thank you for your comments and business. We trust you will consider a return trip at some point...

northern new jersey
Reviewed 2 weeks ago via mobile

Beautiful resort. Villas amazing... spacious and Very well appointed for all your stuff. Food top notch... everything was delicious and so well thought out ... just extremely expensive. Service excellent. Location is great just 45 minutes from airport and the beach is sugar and you have both pitons as your backdrop. Bit of a pain to get from villas to...

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2Thank catherinek07
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for posting your positive comments about your visit to Sugar Beach, A Viceroy Resort. We are happy that you had a great time and enjoyed the beach and spectacular view of the Pitons. Our accommodations, services, amenities and facilities are all designed in the most creative way to ensure maximum satisfaction. I am sorry you had...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Food & drink at the hotel
Bayside Restaurant
Bayside Restaurant
Cuisines: Caribbean, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 

Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: RM1,848 - RM6,684 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Expedia, West Indies, Hotwire, Hotels.com, TripOnline SA, getaroom.com, Jetsetter, Evoline ltd and HotelQuickly so you can book your Sugar Beach, A Viceroy Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
Hotel Style:
#2 Family Hotel in Soufriere
#3 Top resorts Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 Spa Hotel in Soufriere
#5 Luxury Hotel in Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Beach, A Viceroy Resort staff and other travellers.
138 questions
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Southwest Oklahoma
7 months ago

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Questions? Get answers from Sugar Beach, A Viceroy Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5