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Sugar Beach, A Viceroy Resort

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Sugar Beach, A Viceroy Resort
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1,172 Reviews from our TripAdvisor Community

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Showing 1,138: English reviews
Reviewed 5 September 2016

Just completed a 6 night stay at Sugar Beach for our 30th anniversary. We stayed in the Beachfront Bungalows which are located directly on the beach which was the highlight of the trip. A few descriptors of our stay: Beautiful room, georgeous beach with beachfront access, air conditioned, excellent butler service, convenient to all activities, great food, wonderful and helpful...

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Helpful?
Thank Dwayne58
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day: Thank you for choosing Sugar Beach, A Viceroy Resort for your 30th anniversary celebration. We are always striving to deliver outstanding service. We are elated that your stay was nothing short of outstanding. I know your butlers will be especially pleased with your feedback and I will be sure to share your review with them. Once again, thank...

Manchester, United Kingdom
Reviewed 3 September 2016 via mobile

Simply stunning beach with great snorkelling and beautiful surroundings. Unfortunately, there weren't any locker facilities for non-residents so we just left our belongings on the beach which seemed to be fine with the number of other people around. Cocktails and bar snacks were a lovely way to round off a great afternoon spent here!

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1Thank Greg L
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day: Thank you for your comments about your visit to Sugar Beach. We are pleased that you enjoyed your time on the beach and snorkeling in our bay. Thank you for visiting. We hope to welcome you back, next time as resident guests. Regards, André Boersma General Manager

New York City, New York
Reviewed 2 September 2016

We came down to Sugar Beach for a weeklong getaway from New York City at the end of the summer, it was recommended to us by a friend of a friend and had not been to St Lucia before either. We booked a luxury villa on the hillside overlooking the beach and Petit Piton, which is not so petit! I'm...

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1Thank robertgZ2226AK
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day: Thank you for taking the time to share your Sugar Beach experience with us. Based on what you described, it appears that you had a relaxing and enjoyable holiday. Our aim is to satisfy every want and need. We are pleased that we fulfilled your every expectation. Once again, thank you for your comments and business. We hope...

London, United Kingdom
Reviewed 1 September 2016

My husband and I went to Sugar Beach for our honeymoon and were blown away by the Sugar beach hotel!! We stayed in one of the villas with our own private pool and had the best views of the Pitons! The villas are beautifully finished with all the mod-cons. The staff are so friendly and smiley and know everyone by...

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1Thank Alexandra A
Reviewed 31 August 2016 via mobile

Best beach on the whole island! Free even for non-resort guests. A definite must see. Nestled between the base of both pitons, a rare treat. Drinks are a bit expensive so pack your own cooler. Watch the resort guests charter tours around the island and buy a coconut from the locals on the beach for a sweet treat.

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Thank Nicole A
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time and making the effort to comment on your visit to Sugar Beach. I am delighted to know that you had a great time and that you enjoyed our atmosphere and the time spent on the beach. Thank you once again for sharing your comments with us and we look forward to seeing...

Reviewed 31 August 2016 via mobile

Overall Words cannot describe how beautiful this hotel was. From the moment you drive into the property, it's engulfed in lucious mature trees with low hanging vines. As soon as we entered reception, we were greeted with a very quick check in process and cool towels. Take note, the property is open and airy, therefore, no ac throughout the property,...

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2Thank tda17
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your comments about your recent stay at Sugar Beach, A Viceroy Resort. We are committed to providing our guests with the highest level of service to ensure that all our guests are satisfied. I am happy that your overall stay was good with the exception of the disappointment that you highlighted with our food prices....

London, United Kingdom
Reviewed 30 August 2016

Sugar Beach is the perfect place to get away and relax. The resort is wonderful and the views are breathtaking and the villas are beautiful! There are quite a few choices when it comes to dining, but the best food experience we had was the beach BBQ. Lunch on the beach is also great though service is a little slow....

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Thank EmiliaPaps1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share your holiday experience at Sugar Beach. I am delighted that you were happy with your decision to vacation with us and that our team exceeded your expectations on all fronts especially the individuals mentioned. We are known for our world class accommodation, facilities and the top-flight service that we deliver....

Westerville, Ohio
Reviewed 29 August 2016

I had my wedding here and it was perfect. The Villas were beautiful with a private plunge pool. Cordy and Greg were great butlers and really made us feel special. We had our wedding on the sunset deck which had a beautiful view of the Pitons and the water. Anisha was an excellent wedding planner - were thorough and responsive....

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Thank jillst1234
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share your comments about your wedding at Sugar Beach, A Viceroy Resort. We are thrilled that our exceptional service helped to make your wedding day special. Anisha is indeed an outstanding wedding coordinator. I am glad she was able keep you relaxed so you could enjoy every moment of without having...

London, United Kingdom
Reviewed 28 August 2016

St Lucia is beautiful, but it is not St Lucia that has made it beautiful for me it is Sugar Beach Resort, I have been to some beautiful places but none more amazing than this. This is paradise on earth. The location is heavenly . The resort absolutely gorgeous. The staff, very friendly, extremely helpful, nothing is ever a problem...

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Thank Edith A
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your valuable feedback. We are pleased to know that your stay at Sugar Beach was wonderful and that you enjoyed every moment. Indeed it is heaven on earth! Thank you for your comments and we are looking forward to your return visit. Regards, André Boersma General Manager

London
Reviewed 28 August 2016

We stayed back in February in this resort and had a great time. We opted for the all-inclusive, and yes, it is expensive, but it meant we could relax while we were out there. The accommodation, food and service were very good, and the setting is second to none. Definitely worth a trip.

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Thank Sylvia034
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your glowing comments about your holiday at Sugar Beach, A Viceroy Resort. I am pleased that you enjoyed your stay and that the courtesies and services you experienced positively contributed to a relaxing break. Please know that your comments and your business have been greatly appreciated. On behalf of the entire team, we all look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
Food & drink at the hotel
Bayside Restaurant
Bayside Restaurant
Cuisines: Caribbean, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 

Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: RM1,825 - RM11,975 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
Hotel Style:
#2 Top resorts Hotel in Soufriere
#2 Family Hotel in Soufriere
#2 On the Beach Hotel in Soufriere
#3 Luxury Hotel in Soufriere
#3 Spa Hotel in Soufriere
#4 Romantic Hotel in Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Beach, A Viceroy Resort staff and other travellers.
133 questions
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Southwest Oklahoma
6 months ago

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Questions? Get answers from Sugar Beach, A Viceroy Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We stayed in 611 which was amazing for couples.. full privacy from EVERYONE..”
  • after a brief rain shower.. i say BRIEF.. b/c you get sun 80% of the time
 of 5 bubbles andyhK2789YB, 21 Mar 2017 | Read review
“All rooms seem to have ocean view. Preferred a closer ocean view as it let more light in and was closer to the amenities of the hotel.”
 of 5 bubbles 325lorik, 21 Mar 2017 | Read review
“Any room is perfect”
 of 5 bubbles seri0ustravel, 12 Mar 2017 | Read review
“We loved 506. I would avoid beachfront since you have other guests tromping by.”
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“Splurge and book a villa!”
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