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Sugar Beach, A Viceroy Resort

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Traveller (2147)
Room & Suite (728)
Pool & Beach (453)
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Overview
  • Excellent77%
  • Very good15%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cane bar”(174 reviews)
“bayside restaurant”(140 reviews)
“great room”(297 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Sugar Beach, A Viceroy Resort
Special Offer: Getaway - Save Up to 20%
Offers from Sugar Beach, A Viceroy Resort
Special Offer: Getaway - Save Up to 20%
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Rooms
12 Jun13 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,496)
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Traveller rating
1,084
231
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All reviewscane barbayside restaurantgreat roomsushirainforest spasugar beachluxury villabutler serviceplunge poolst luciaour honeymoonbeach bardinner reservationsservice chargerainforest walksunset cruiseviceroy resort
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131 - 135 of 1,449 reviews
Reviewed 26 December 2017

1. Had a suite in 300s, which was amazing. All you could see were trees, the pitons and the ocean. The infinity pool and patio overall was huge and well maintained. Room itself was very large, well equipped and clean. Although patio is all yours,...More

Thank hashimmian
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 5 January 2018

Good Day Hashimmian, We are happy that you had a great time and your stay with us was nothing short of perfection. Thank you for your wonderful review and five star rating. Our aim is to provide our guests with the best possible experience with...More

Reviewed 20 December 2017 via mobile

Nothing to add to what others have written about the location and the facilities - we had a wonderful villa at the top of the resort. Two things let the place down. First, the butler system means that every request goes through an additional layer,...More

2  Thank Mark T
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 27 December 2017

Good Day Mark T, Thank you for providing feedback on your stay at Sugar Beach, A Viceroy Resort. We are glad that in spite of the glitches that you encountered, you appreciated the wonderful setting and location of the resort. I am sorry to learn...More

Reviewed 19 December 2017 via mobile

I had reservations about visiting St Lucia and Sugar Beach - it seemed so expensive and remote and I don’t usually like beach holidays. The choice of location and hotel was my daughter’s and we agreed to come as it was a special trip for...More

4  Thank hrmanager
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 27 December 2017

Good Day, Thank you for making Sugar Beach, A Viceroy Resort your choice and giving us the opportunity to exceed your expectations. It was a pleasure to read about your experience and to know that our resort remains memorable for all the right reasons. I...More

Reviewed 18 December 2017

We were lucky enough to stay in residence 101. Beach-side, 10 steps to the ocean from the terrace. 101 is a one-bedroomed luxury residence with fully-equipped kitchen, with a neat way of closing off the kitchen if you have a private chef cooking for you,...More

2  Thank Antibes_ID90
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 27 December 2017

Good Day Antibes, Thank you for sharing your glowing review of your stay at Sugar Beach, A Viceroy Resort. Our Residences offer this “home away from home” feeling, with well thought out amenities that cater to the needs of our guests. We are happy that...More

Reviewed 17 December 2017 via mobile

The good parts of this resort is that the beach is quiet, the grounds are beautiful, the pool is lovely, and they have a stray cat adoption program! That’s right, if you see a cat or kitten you like, they will help you bring it...More

4  Thank travellotus
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 27 December 2017

Good Day, Thank you for sharing your feedback regarding your time at Sugar Beach, A Viceroy Resort. I am truly sorry for the disappointment that you highlighted and the fact that you did not get to experience our usual high level of service in some...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$472 - US$1,686 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 Top resorts Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#6 Luxury Hotel in Soufriere
#6 Spa Hotel in Soufriere
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$472 - US$1,686 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 Top resorts Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#6 Luxury Hotel in Soufriere
#6 Spa Hotel in Soufriere
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2147)
Room & Suite (728)
Pool & Beach (453)
Dining (216)
Amenities (82)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Bryan P
24 May 2018|
AnswerShow all 5 answers
Response from MarkSterner | Property representative |
Good Day, Thank you for considering Sugar Beach, A Viceroy Resort. The water taxi is able to take you as far as a small fishing village which is 15 minutes away from the airport. Once you get to the docks in the village you... More
0
Votes
Bryan P
24 May 2018|
AnswerShow all 3 answers
Response from MarkSterner | Property representative |
Good Day, The land taxi starts at a price of $75 and goes up depending on the transfer type. The water taxi would cost more and would again differ on the type of boat, you would be required to take a land taxi 15 minutes in... More
0
Votes
Tammytam18
1 May 2018|
Answer
Response from MarkSterner | Property representative |
Good Day, Thank you for choosing Sugar Beach, A Viceroy Resort. You are able to make dining reservations and spa appointments when you arrive at the resort. We normally recommend that you do so in advance as your preferred... More
1
Vote
Room Tips
"Request a room as far from the street as possible to avoid vehicle and butler noise"
Read review
"Sugar Mill rooms are a great location, you can walk everywhere and do not need to be called to get picked up!"
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"close to main buildings so not reliant on shuttle"
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"Many choices for rooms and views and locations. Be sure to ask about the options."
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