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Sugar Beach, A Viceroy Resort

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Traveller (2131)
Room & Suite (725)
Pool & Beach (450)
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Overview
  • Excellent76%
  • Very good16%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cane bar”(174 reviews)
“bayside restaurant”(140 reviews)
“great room”(297 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Offers from Sugar Beach, A Viceroy Resort
Special Offer: Getaway - Save Up to 20%
Offers from Sugar Beach, A Viceroy Resort
Special Offer: Getaway - Save Up to 20%
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,466)
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Traveller rating
1,059
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1,059
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All reviewscane barbayside restaurantgreat roomsushirainforest spasugar beachluxury villabutler serviceplunge poolst luciaour honeymoonbeach bardinner reservationsservice chargerainforest walksunset cruiseviceroy resort
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21 - 25 of 1,419 reviews
Reviewed 4 weeks ago

Spent Christmas day at the hotel with my husband and daughter.The service was exceptional and the food was delicious. My daughter got to see Santa Claus for the very first time and he didn't disappoint, he made this grand entrance, Who knew Santa could Water...More

2  Thank Charlene F
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 1 week ago

Good Day Charlene F, We are happy that you and your family had a wonderful Christmas celebration at Sugar Beach, A Viceroy Resort. Thank you for sharing your lovely feedback. Our water skiing Santa was definitely a sight to see, especially for the little ones....More

Reviewed 4 weeks ago via mobile

My husband and I just returned from a week in St. Lucia. We were fortunate to spend 3 nights at Jade Mountain then four nights at Sugar Beach. Jade Mountain is without a doubt a unique experience. It was hot at night when drying your...More

4  Thank 01ritz
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 1 week ago

Good Day 01ritz, We are happy to hear that you had an amazing and memorable vacation, and we had a large part to play in it. Thank you for choosing Sugar Beach, A Viceroy Resort and for sharing your wonderful review. Our food and beverage...More

Reviewed 4 weeks ago

Amazing resort with above and beyond service. The staff was incredible, from our butler to the driver and everyone in between. We had the perfect vacation and will definitely return. We were surprised how many activities they offered and the options for children. Our next...More

Review collected in partnership with this hotel
2  Thank crabtreeae
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 4 weeks ago

Good Day crabtreeae , Thank you for your wonderful review of your stay at Sugar Beach, A Viceroy Resort. We are happy that you had a great time and your stay with us was nothing short of perfection. It gives us great pleasure that the...More

Reviewed 5 weeks ago via mobile

We spent a day at Sugar Beach - a few hours at their Rainforest Spa and an afternoon at the beach. With the exception of Mario (waiter), Shelton (waiter), Dwayne (massusue) and their IT manager (we can't remember his name) we received average and at...More

1  Thank DCC787
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 4 weeks ago

Good Day DCC787, Thank you for sharing feedback regarding your recent day visit to Sugar Beach, A Viceroy Resort. I am truly sorry for the disappointments that you highlighted and the fact that you did not get to experience our usual high level of service...More

Reviewed 12 March 2018

We spent a week at Sugar Beach in February and were sadly disappointed to find that this property, while in a stunning location, does not compare with other properties that we have visited in the Caribbean. And it is very expensive for the experience. We...More

8  Thank whitesandiscalling
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 4 weeks ago

Good Day whitesandiscalling, We truly appreciate you taking the time to share your feedback about your stay at Sugar Beach, A Viceroy Resort. I would like to apologize for the disappointments and glitches that you have described. It is disappointing that you experienced the highlighted...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$491 - US$2,585 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 Top resorts Hotel in Soufriere
#6 Luxury Hotel in Soufriere
#6 Spa Hotel in Soufriere
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$491 - US$2,585 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 Top resorts Hotel in Soufriere
#6 Luxury Hotel in Soufriere
#6 Spa Hotel in Soufriere
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2131)
Room & Suite (725)
Pool & Beach (450)
Dining (215)
Amenities (82)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
mml1013
2 April 2018|
AnswerShow all 3 answers
Response from GMSugarBeach | Property representative |
The water is very clear and beautiful. There are two beaches to swim from and the most southern beach, Glenconner Beach, has lovely turquoise water. The water off Sugar Beach is a darker blue as the water is deeper.
0
Votes
Jennyrenny06
31 March 2018|
AnswerShow all 4 answers
Response from MarkSterner | Property representative |
Good Day, All room and meal plan rates are subject to 10% Government tax and 10% service charge. These fees are prepaid prior to your arrival unless you upgrade your meal plan while you are at the resort.
0
Votes
Donna Y
9 March 2018|
Answer
Response from MarkSterner | Property representative |
Good Day, The roads on this side of the island are a bit winding, however the island is picturesque and the views on your way will help take your mind off the road. Hopefully your driver's pace will help in you not getting... More
0
Votes
Room Tips
"Sugar Mill rooms are a great location, you can walk everywhere and do not need to be called to get picked up!"
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"close to main buildings so not reliant on shuttle"
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"Many choices for rooms and views and locations. Be sure to ask about the options."
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"If your plunge pool is too cold, ask for another room. Rent a car so you can go to another resort restaurant..."
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