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Boucan by Hotel Chocolat

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Boucan by Hotel Chocolat
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445 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Reviewed 27 December 2016 via mobile

We went here for a dinner because we heard so much about this place and was not disappointed. We started with the hot chocolates, went into the main as the cocoa pod burgers, and finished with the mousse amazing!!! Going again for our last meal on the island.

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Helpful?
2Thank Daniel B
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

We look forward to welcoming you back - Thnak you

New York City, New York
Reviewed 23 December 2016

I was so excited to visit Boucan while staying at Ladera. It is across the street and read that every meal incorporated cocoa! I am a chocolate lover, so this is was must for us!! When we arrived, we loved the decor. It was sleek and modern looking. However, we were really underwhelmed with the service. We were told 2...

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Helpful?
1Thank mariabetzios
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

So sorry we dropped the ball this is very unusual service standard from our team we have taken good note of your comments and appreciate your feedback.

Reviewed 14 December 2016 via mobile

Service was excellent and the menu diverse, particularly the puds. The restaurant has the most incredible view of Pitons. Well worth a visit although putting the 'complimentary' bar of chocolate on bill a bit naughty!

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2Thank Foodistherock
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Apologies I do hope it was removed from your bill before leaving. Thank you for your review.

Farwell, Michigan
Reviewed 11 December 2016 via mobile

Absolutely DELICIOUS! Out of this world Steaks! Our favorite restaurant...Ate there 4 nights in a row!! Dinner and 2 drinks will run you about $120. Don't hesitate though, you will not be let down!!!!

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1Thank jbcolosky
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Getting repeat visitors is a dream come true - 4 nights in a row we love it, so delighted you enjoyed your experaince with us.

London, United Kingdom
Reviewed 9 December 2016

First class hotel in every respect: stunning location, delicious food, efficient and friendly staff. We only needed a week for all our stresses and strains to melt away. Special thanks to Judy and Phil for sharing their knowledge and making us feel so welcome, and to Merle who knows everything there is to know about chocolate and made the 'tree...

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Helpful?
1Thank Amanda A
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Glad you enjoyed your experience with us and do come back again we loved having you.

Cheshire
Reviewed 7 December 2016

We are currently staying 14 nights at the Boucan. All meals and especially breakfast is amazing and the chefs cater for any special dietary requests. All ingredients are of the highest quality and are lovingly prepared. Staying in a Luxe lodge which is really great, number 7 which is directly in front of the Piton, and also has the bonus...

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2Thank Cheekygirl
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Well Thank you - I love the way you describe being part of our loving family in St Lucia, you are and we want you back to stay again. Sustainability is the only way forward and appreciate acknowledgment that we are more than just another retailer or hotel owner.

Reviewed 6 December 2016 via mobile

Tour Lady by the name of Merle was excellent made the tour most interesting n enjoyable for all Highly recommend it for the whole family kids over six preferably Well done Merle - full marks to you!! Tour lasted about two n a half hours n u come home with the bar of delicious chocolate that u made yourself!!

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2Thank Sara C
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thanks for the call out to Merle - she delivers and enjoyable lesson in our Tree to Bar tour.

London, United Kingdom
Reviewed 1 December 2016

I stayed a week with my daughter. We loved the huge lodge, with visiting birds and butterflies. The views and hotel' s position looking straight at the Pitons are superb. Staff all friendly and helpful, food very good. We did the estate and chocolate. tour, and learnt a lot from Merle. Lots of interesting places to go to, including a...

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3Thank Lizanddaughter
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Nothing better than waking up to the Piton view in the mornings. Sounds like to you had a enjoyable time with your daughter visiting the sites.

London, England
Reviewed 30 November 2016

Had Sunday lunch at the restaurant as our last meal in St Lucia on the way to the airport. Portions are generous, food is delicious and service is friendly. The view from the restaurant is breathtaking (see photo). We have also tried their London restaurant, but this is far superior, fresh ingredients, better value and much better cocktails!

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2Thank niceguy1966
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

We have the benefit of using all locally grown fruits and vegetables in season from our famers. We are very proud of our cocktails using a good measure in everyone!

Reviewed 29 November 2016

We really enjoyed our stay here. Upgraded to the very stylish luxe rooms with a truly amazing view of the pitons and the rainforest around - and loved the open feel to the rooms (fine without air con) - with a super comfy bed, amazing outdoor(ish) shower, and balcony with loungers and complementary biscuits, chocs, water and coffee kept us...

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2Thank Alexvalais
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thnak you for such a lovely review we look forward to welcoming you back to us someday

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
Food & drink at the hotel
Boucan Restaurant & Bar by Hotel Chocolat
Boucan Restaurant & Bar by Hotel Chocolat
Cuisines: Caribbean, European, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Discover plantation chic - luxury, well-being & stunning natural beauty. Situated high in the hills near Soufriere, set in rainforest & cocoa groves with stunning views of the Piton mountains. A daily transfer is provided for guests to a stunning nearby beach by Hotel Sea Launch. Guests can enjoy trail walks around the cocoa estate, cacao inspired treatments in the spa, relaxation in Club Boucan with its private infinity pool & the exclusive cacao cuisine at Boucan Restaurant & Bar, free laundry service, room additions and Tree to Bean tour. Boucan by Hotel Chocolat offer 2 types of accommodation, both with 4 poster beds, preloaded iPods & docking stations, complimentary wireless, a mini-bar & open sky rainforest showers. ... more   less 

Additional Information about Boucan by Hotel Chocolat

Address: Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: RM1,608 - RM3,430 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Boucan by Hotel Chocolat 4.5*
Number of rooms: 14
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Also Known As:
Boucan By Hotel Chocolat St. Lucia/Soufriere
Hotel Style:
#4 On the Beach Hotel in Soufriere
#5 Family Hotel in Soufriere
#5 Luxury Hotel in Soufriere
#6 Romantic Hotel in Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from Boucan by Hotel Chocolat staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“luxe rooms are worth it if you want the romance or luxury feel (we had room 10)”
  • view of the sun going down from room 10
  • steep walk up to the view on one of the walks
 of 5 bubbles suree, 24 Feb 2017 | Read review
“choose a Lux lodge if possible”
 of 5 bubbles 53bayl, 15 Feb 2017 | Read review
“lux rooms have the best view of pitons”
 of 5 bubbles Godisgood1, 30 Jan 2017 | Read review
“The Luxe Lodges are bigger”
 of 5 bubbles villarospo, 8 Jan 2017 | Read review
“The luxury loges are very spacious plus large balconies, modern big bathroom and a fabulous enclosed outdoor shower. Magnificent view.”
 of 5 bubbles glendar792, 4 Jan 2017 | Read review
5 of 5