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This was our second stay at RSM and will not be our last! It would be hard to find a more beautiful setting than that of RSM. It sits between the rolling hills of Piemonte with vineyards as far as the eye can see.
if you are looking for a 5 star experience look elsewhere..this is at best a 4 star experience. rooms are tiny..bathrooms at least ours only had a shower...
Wifi did not work at all during out stay..no English speaking tv channels..in this day and age...More
Response from SanMaurizio1619, Direttore at Relais San MaurizioResponded 1 March 2018
Dear Mr. Jmilan,
We read what you wrote about your stay but we have to disagree.
We apologize for the disservice encountered by the recuperation of your car but we can’t accept that you comment on a public channel other discomfort that are not truthful....More
this is a very nice place located in the middle of nowhere in the langhe with a fantastic complex. not really a five star luxury hotel. but it makes sense. spa is open to public. then it can be crowed. but if you choose the...More
We came to spend the evening at this relais and had a very poor experience, not at all at the level of a relais. The personel was rude from the bar to the restaurant. The food was very average. Well overpriced. It is a pity...More
1 Thank Marie T
Response from SanMaurizio1619, Direttore at Relais San MaurizioResponded 28 January 2018
Dear Marie T,
In order to provide a better service to our guests, it is always useful to know what did not satisfy their expectations, as a maybe too general judgment does not allow us to deeply analyze the inefficiencies. We would also like to...More
Starting our 2 1/2 week trip to Piemonte, Toscana, Cinque Terre and the Amalfi Coast here was perfect! The setting was romantic and historical! The service was like being with family! Our rooms were lovely with every detail attended to with the loveliest aesthetic sense!...More
Response from RelaisSanMaurizio | Property representative |
In order to provide the best information level about our special treatments, I suggest to write an email to the spa. Unfortunately I can't write here the email address but you can easily find it on our... More
In order to provide the best information level about our special treatments, I suggest to write an email to the spa. Unfortunately I can't write here the email address but you can easily find it on our website.
Our therapists will be available to explain every detail and give you any further information you required.
Looking forward to welcoming you as our guest, we wish you a fine evening.
Federico - Communication Relais San Maurizio