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My friends and I stayed here this past carnival. We booked 2 rooms which were definitely overpriced. The only reason we booked here is because there were a mixed up in the hotel we originally booked, so instead of staying with family, we decided to...More
My family and I stood at this dump of a hotel for Carnival 2018. It was an extreme disaster. The hotel is dirty, the closet smelled like mold, the towels they provide us with were dirty and had holes. The toilet didn’t flush. We had...More
I stayed here during carnival for its location to savannah and it was the only place with rooms. I paid for the room and left for a party. I returned around 1am and there was a lock on my doorknob(I never seen anything like this).I...More
3 Thank Bakari S
Response from susan345, Public Relations Manager at Royal Palm Suite HotelResponded 26 February 2018
We asked the staff involved in this matter to please respond.
We received the following report:
With regard to the remarks made by the guest who stayed at the Hotel on February 11, 2018, we wish to clarify the circumstance.
When the guest came to...More
Sylvio Ogkush : I'm staying here presently and I'm enjoying my stay . Clean hotel , courteous staff . I would recommend this hotel any day and I would surely come . again. I've seen some bad reviews but that was probably before my stay...More
3 Thank andrea p
Response from susan345, Guest Relations Manager at Royal Palm Suite HotelResponded 30 March 2017
Thank you for your comments. I am glad that you are enjoying your stay.
I had a prepaid voucher from booking.com but managenebt insisted they had not received payment. I was travelling with 2 young children and arrived at hotel tired and late, they would not give us a room unless I paid full accommodation fee again. When I...More
Response from susan345 | Property representative |
It is better to get someone to visit the premises BEFORE you check in to see for yourself what the rooms are really like. The reviews are from people who demand discounts and because they do not get same, they will stoop... More
It is better to get someone to visit the premises BEFORE you check in to see for yourself what the rooms are really like. The reviews are from people who demand discounts and because they do not get same, they will stoop to low and underhanded means of discrediting the premises, including actually planting insects in the room and taking pictures of same.