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I stayed two nights at that hotel. They charged me for three. I didn't notice it when I signed my bill and when I got home I e-mailed them to inform them of it. They were adament that I had stayed three nights and refused...More
We arrived to a shabby Hotel that need massive updating. It took 20 minutes to check in and we were charged 250 US Dollars a night!
The Rooms are damp and equipped with old furniture and equipment. The Resturant is very very poor.One window had...More
8 Thank A TripAdvisor Member
Response from susan345, Manager at Royal Palm Suite HotelResponded 4 November 2011
This guest obviously stayed during Carnival and he had a problem with the rate.
I have no idea what window was broken and where since the restaurant does not have any windows.. It would have been interesting if he could have pointed out same to...More
Royal Palm Suite Hotel is a Great Hotel. I spent a month and the staff were helpful and friendly. My room was over looking the pool. I had a fantastic view of the northern range. This hotel is very close to downtown Port of Spain....More
This was one of the best experiences ever! The atmosphere of Royal Palm Suite Hotel really gave a sense of carribean warmth and friendliness. Not only did this hotel compliment the warmth and beauty of this island, but the service and food was that of...More
This hotel has seen many upgrades. It is not at all like what I read in the poor reviews.
The staff was helpful. The hotel was being upgraded during my stay.
The rooms are large and all tiled and clean.
The bathrooms have been upgraded....More
Response from susan345 | Property representative |
It is better to get someone to visit the premises BEFORE you check in to see for yourself what the rooms are really like. The reviews are from people who demand discounts and because they do not get same, they will stoop... More
It is better to get someone to visit the premises BEFORE you check in to see for yourself what the rooms are really like. The reviews are from people who demand discounts and because they do not get same, they will stoop to low and underhanded means of discrediting the premises, including actually planting insects in the room and taking pictures of same.