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West Bay Club

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952 Reviews from our TripAdvisor Community

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Showing 939: English reviews
Reviewed 2 weeks ago via mobile

Just got back. The room was amazing. The water was the clearest I've ever seen. Swam with fish, rays and turtles on the property. The beach staff was terrific! Attentive, fun, funny! Shout out to Jeffery, William and Brian for their smiles, service and attitude! Brian taught us to sail too! Food was excellent. We also loved the restaurants nearby...

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Helpful?
1Thank aclewa
Johnna M, Public Relations Manager at West Bay Club, responded to this review

Thank you aclewa for the kind review. We are thrilled that you enjoyed our accommodations and enjoyed having you with us. I will certainly pass your comments along to the staff and we look forward to welcoming you again soon.

Bedford, New Hampshire
Reviewed 3 weeks ago

We wanted rest and relaxation a we got just that. Neither of us wanted to cook, so I was extremely nervous about booking a studio but I shouldn't have been. Any reviews about studio units seem to be old and all room types are simply amazing. Our studio was on the 4th floor and overlooked the pool. It had a...

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4Thank cpennnh
Johnna M, Public Relations Manager at West Bay Club, responded to this review

We are truly humbled by such a glowing review cpennnh, and we are delighted to know you found our accommodations impressive. Excellent service is hallmark for both of our properties and it’s pleasing to know that it is being achieved. I will be certain to pass your comments on to the staff and encourage them to continue the excellent work....

Norman , Ok, United States
Reviewed 3 weeks ago

We can not say enough good things about West Bay Club. The staff are extremely friendly and helpful. The beach is awesome. And the accommodations are beautifully kept , the rooms are beautiful, clean and bright. it is quiet and restful. We can't wait to come back.

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1Thank Carol C
Johnna M, Public Relations Manager at West Bay Club, responded to this review

Carol C – we are so pleased to know you had a wonderful experience here at West Bay Club. We truly appreciate your kind comments and we hope to welcome you back soon! Please let us know if there is any way we could assist you when planning your next visit.

Reviewed 4 weeks ago

My family and I had an amazing experience at West Bay Club. I am back in New York today, daydreaming about West Bay Club. Impeccable service, staff is visible yet unobtrusive and close by to fulfill any needs. From Jennifer at Reservations/Sales to Shenika who coordinated our stay to the guys at the beach and the beach bar, all exceptional....

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1Thank Mensur C
Johnna M, Public Relations Manager at West Bay Club, responded to this review

Thank you for such a great review Mensur C – we are happy to know our accommodations exceeded your expectations. Jennifer, Shenika and the rest of the staff at West Bay Club go the extra mile to ensure our guests have unique, lasting and memorable experiences. I will be certain to pass your comments along and we look forward to...

Chappaqua
Reviewed 4 weeks ago

Upon our arrival to the West Bay Club we were greeted with warmth and hospitality that continued throughout our stay. Our personal concierge Tyice was very attentive to our needs and checked in with us on a regular basis. Our ocean front room was spacious and well decorated, we especially enjoyed the very large terrace. But the best feature of...

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2Thank jacalynp2016
Johnna M, Public Relations Manager at West Bay Club, responded to this review

Hi JacalynP2016 – Thank you for giving us such a great review. We truly appreciate your kind words and are excited that you found our accommodations impressive. Tyiece, Sean, Charles and the rest of the staff go the extra mile to ensure our guests have an unforgettable experience. I will be certain to pass the comments along. We look forward...

Reviewed 4 weeks ago

The West Bay Club surpassed all of our expectations and we can't wait to go back. From the moment we arrived, we were made to feel welcomed and at home. The property is stunning and perfectly kept. It is located on a very quiet spot on Grace Bay, but still close enough to visit other restaurants and shops. Earlnisha and...

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1Thank Nancy P
Johnna M, Public Relations Manager at West Bay Club, responded to this review

Nancy P, we are truly humbled by your gracious compliments. We aim to exceed expectations and I am thrilled to know that we did. Paula, Sean, Tyiece and the rest of the staff go above and beyond to exceed expectations and help in creating lasting memories for our guests. I will be sure to pass these comments along to the...

Greenwich, Connecticut
Reviewed 19 February 2017

The West Bay Club is awesome. From the moment we arrived, the front desk staff (Kathy & Lens) welcomed us like old friends. First stop was the Drift Bar which is on the beach. Steven, Paula and Sean got us started right with a house specialty drink (The Pistol) and lunch that was right on the money. The Beach staff...

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4Thank lazerbeam34
Johnna M, Public Relations Manager at West Bay Club, responded to this review

Lazerbeam34 – We truly appreciate your gracious comments. Kathy, Tyiece and the rest of the staff do go above and beyond to ensure guests experiences are memorable. I am happy to know that this time was no exception and will be certain to pass the comments along to the staff to encourage them to keep up the great work! On...

nyc
Reviewed 19 February 2017 via mobile

Sometimes history does repeat itself! This place continues to impress with great service and fabulous accommodations. The beach is spotless and can't be topped. The lounge chairs are cushioned and comfy, and the beach attendants are the greatest ever! The new bartender, Paula, is just fabulous. And being greeted every day by Kathy can't be beat! She is the sweetest-...

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1Thank lazydaysNyc
Johnna M, Public Relations Manager at West Bay Club, responded to this review

In this case lazydays NYC, we are truly happy to know that history did repeat itself. Paula, Kathy and the rest of the staff go the extra mile when it comes to creating handmade, memorable experiences for our guests and it is reviews like this that help us know that we are on the right track. I will be sure...

New York City, New York
Reviewed 18 February 2017

My friend and I had been planning a girls trip for a while and chose Feb 9th to be the day we flew out to paradise. Mother nature had other plans... huge snowstorm in the northeast and our trip got deferred. After working out the re-schedule, we arrived 2 days later hassle free and greeted with a rum punch and...

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1Thank trina2017
Johnna M, Public Relations Manager at West Bay Club, responded to this review

Trina2017 – I cannot tell you how elated we are that you enjoyed your stay. The staff at West Bay Club strive to deliver excellent service as it is pinnacle to our brand, and I must say that it is encouraging to know that we did just that. We truly appreciate you taking the time to express such kind remarks...

Weston, Massachusetts
Reviewed 14 February 2017

This was the sixth time we've been to West Bay Club. We have stayed at other places in T&C, but this is by far our favorite. Several things standout. We are always graciously welcomed (and remembered) by many of the staff. Shawn at the beach and Katiusca at the front desk are wonderful hosts and make you feel incredibly welcomed....

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2Thank sunlover2011
Johnna M, Public Relations Manager at West Bay Club, responded to this review

Sunlover2011, we’re so humbled by your gracious review. We pride ourselves on excellent service and we are delighted to know that it is being well received. I will be certain to pass your kind comments along to Shawn and the rest of the staff and encourage them to keep up the good work. Please do not hesitate to let us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
West Bay Club blends the warmth and comfort of home with the amenities and service of the finest resorts at our celebrated location on the widest stretch and tranquil west end of Turks & Caicos' award-winning Grace Bay Beach. Our all-oceanfront suites and serene setting combine to create the perfect environment for relaxation. Personalized, handmade experiences are crafted each day by our devoted staff, so guests' visits to our luxury boutique property become cherished, lifelong memories. Suites all include oceanfront terraces, full kitchens, ensuite baths and expansive living space, making West Bay Club's luxurious, comfortable accommodations the ideal backdrop for a Caribbean getaway. ... more   less 

Additional Information about West Bay Club

Address: Lower Bight Rd | Grace Bay, TKCA 1ZZ, Providenciales
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: RM1,630 - RM7,638 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — West Bay Club 4.5*
Number of rooms: 46
Reservation Options:
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Also Known As:
West Bay Club Hotel Providenciales
West Bay Hotel
West Bay Resort
West Bay Club Turks And Caicos/Providenciales
Hotel Style:
#6 Top resorts Hotel in Providenciales
#8 Spa Hotel in Providenciales
#10 Luxury Hotel in Providenciales
#10 On the Beach Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from West Bay Club staff and other travellers.
56 questions
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McLean, Virginia

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Questions? Get answers from West Bay Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We paid extra for Oceanview 1 BR suite and were then upgraded. I love the view, it adds to the enjoyment and relaxation.”
 of 5 bubbles MrandMrsTee, 26 Mar 2017 | Read review
“The rooms with view are on the ocean. I'm not sure whether that is south or north. The pool courtyard is also quite beautiful.”
 of 5 bubbles 656ninat, 24 Mar 2017 | Read review
“We chose an oceanfront, king suite. A larger suite was available so we were able to upgrade at no extra charge. Awesome linens!”
 of 5 bubbles miriamk469, 14 Mar 2017 | Read review
“I can't think of a bad room. A well designed hotel.”
 of 5 bubbles silentgman, 11 Mar 2017 | Read review
“401A but all rooms seemed beautiful and to have their own unique layout. All were clean with everything you would need.”
 of 5 bubbles cpennnh, 6 Mar 2017 | Read review
5 of 5