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Traveller (204)
Room & Suite (442)
Pool & Beach (88)
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Overview
  • Excellent57%
  • Very good33%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“leeward beach”(17 reviews)
“washer and dryer”(18 reviews)
“gated community”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Reviews (202)
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All reviewsleeward beachwasher and dryergated communitythe security guardminute walkhot tubrented directlyhour securitygrace baypool table and ping pong tablebedroom premiumfull kitchenchairs and umbrellasfitness roomstudio apartmentlarge poolcondo rental
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41 - 45 of 187 reviews
Reviewed 16 August 2016 via mobile

My family and I had a great stay at The Atrium. It is NOT a hotel!!! I've read a few reviews saying they were disappointed with this. We had two apartments. Each had a bedroom, full washroom (shower and bath), powder room, full kitchen (fridge,...More

2  Thank liac91
Response from atrium_11, Manager at The Atrium ResortResponded 22 August 2016

Dear liac91, Thank you for contributing a review of the Atrium Resort on TripAdvisor. We are delighted to hear that you enjoyed your stay and that you would recommend the resort! We are sorry to hear about the beach loungers. Normally there is an attendant...More

Reviewed 8 August 2016

I stayed at this property for a week in July during a girl's trip with my mother and aunts. Overall, we were impressed with the property and felt it was a good value. Seems like most of the complaints here on TA for this property...More

1  Thank Kerrys45
Response from atrium_11, Manager at The Atrium ResortResponded 22 August 2016

Dear Kerrys45, Thank you for contributing a review on TripAdvisor. In response to your comments and feedback: (1) Most hotels/resorts on the island are condominium resorts. The Atrium Resort features a variety of resort amenities, which include: Ayur Spa (full service spa and the only...More

Reviewed 7 August 2016 via mobile

Facilities are close to Sunset beach, kitchen poorly equipped, small wares are very light on pans, whips, glasses, plates etc. Bedrooms lack drawers, you're leaving out of your suitcase, Pool area is very good, overall space is okay, Very affordable for a family of 4...More

Thank PeterDa1956
Response from atrium_11, Manager at The Atrium ResortResponded 8 August 2016

Dear PeterDa1956, Thank you for your review. Based on the room type, every unit is equipped with a standard package/quantity of cookware (pots and pans), kitchen utensils, glasses, dishes, cutlery and plates, which is sufficient for most guests. We do not usually receive requests for...More

Reviewed 16 July 2016 via mobile

Booked this trip using Priceline express deals thinking that this was a 4-star hotel and boy was I upset when I found out this was my place. This was more like a timeshare than an actual resort, as there was no daily maid service included...More

6  Thank Brad W
Response from atrium_11, Manager at The Atrium ResortResponded 16 July 2016

Dear Brad W, Thank you for your review. In response to your comments: (1) We do not advertise on any website that daily housekeeping is included in the room rate. Our partners are well aware of this. Daily housekeeping is available as an optional reservation...More

Reviewed 11 July 2016

The worse hotel I have ever been in. Pool closes at night, no swim up bar although it was built to have one, the snack store looked like a closer, it was very dead when we went. Staff was not friendly, far from civilization, management...More

9  Thank Jam M
Response from atrium_11, Manager at The Atrium ResortResponded 16 July 2016

Dear Jam M, Your review claims that you stayed at the resort in November 2015. We have checked our records, and we do not have anyone with a first name starting with Jam, or anyone with the initials J M stay at the resort in...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$162 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$162 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (204)
Room & Suite (442)
Pool & Beach (88)
Dining (10)
Amenities (27)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Leydis R
12 July 2017|
Answer
Response from Garry H | Reviewed this property |
Depends how long your going for? I suggest rent a car it's so much cheaper if you will be driving around the island. The taxis are expensive and you need to get amount before getting into one. Rent a car most car rentals are... More
0
Votes
MIAMINEVER
How safe is Turks and cacios Really??? I just seen today where a family was robbed and the husband was shot he is in critical condition he was rushed to one of your hospital which was not equipped to treat him in order for him to get the help he needed his family&friends had to start a go fund me page to Raise $15000 to have him transported back to the states,it saddens me that you think you are visting the beautiful countries to places where you take your family to enjoy., hoping&praying you will return home safe the same way you left to tell your friends how good of a time you had..,but this situation is different I thought the tourist is suppose to be protected to the fullest,how does your security works..,what are the do's and don'ts,,.my next question is the police looking for the shooter or shooters has someone been held accountable for this...,I say this to,say this me and my family have visit bahamas,Jamaica,Cancun mexico,putero Rico, Dominican Republic,just to name a few and never have I ever once worried about my safety until I seen this and it really worries me..,so how can we aS tourist protect ourselves,&how can you help from preventing something like this happening in the near future
25 June 2017|
Answer
Response from Garry H | Reviewed this property |
This happened like 1:30AM. Sure there is crime there is crime everywhere. Certainly more safe than living in the USA that's for sure. I was there over Christmas and again march. I don't go out late no matter what island in... More
-2
Votes
Room Tips
"the 3rd floor rooms also have a rooftop/sundeck feature with great views of the water."
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"You must have a car to access the rest of Turks from here."
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"we weren't given an option to choose a room, but were very satisfied with the room we got"
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"1st floor was nice with kids"
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