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Ocean Club West

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Ocean Club West
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797 Reviews from our TripAdvisor Community

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Showing 785: English reviews
Reviewed 5 days ago NEW

We have stayed at OCW at least 5 times in the last 8 years. We fell in love with it the first time. Having said that, we were surprised at a few changes on the island and "our resort". The poolside restaurant is under new management, not sure why, they have remodeled and it is now Solana, a japanese sushi...

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Helpful?
2Thank caryn g
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

Thank you for sharing your feedback. There is a kid’s menu. I am sorry you were not aware. It includes burgers, spaghetti, chicken tenders, fish fingers, grilled ham & cheese, and French fries. With advanced notice Solana is happy to stock a special request, such as your husband’s favorite beer. I am sorry to hear you found the bar understaffed....

new jersey
Reviewed 1 week ago

We just returned from our third visit to Ocean Club West, and our group of 8 have decided not to return next year. The grounds are beautifully kept but the rooms are definitely looking tired. Some of the issues we encountered this time.... bathroom grout that was moldy and crumbled, uncomfortable mattresses, a tremendous lack of furniture on the enclosed...

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Helpful?
7Thank amlwx
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

I have reached out to the guest. I am sorry to hear there were any issues. Unfortunately, we were not aware until check-out. I wish we had known. I often read reviews from guests saying, “I don’t understand the negative reviews”. There is often a consistency with these reviews, and that is the issue(s) were not brought up at the...

Saratoga Springs, New York
Reviewed 1 week ago via mobile

Just wrapping up our forth visit here in eight years. Time marches on and the island is busier more traffic etc. I Recommend a corner unit on the top floor they are breezier and have nicer view. More of an independent housekeeping vs hotel or spa so great for families. Our unit was updated with newer furniture but some were...

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Helpful?
2Thank Darrow M
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

Dear Darrow M, Thank you for sharing your review. We are happy to hear you enjoyed your return stay. I apologize if you found the service slow at the restaurant. It can take a bit longer as everything is made to order. Because the restaurant is poolside, some families choose to put the order in while keeping their younger kids...

Reviewed 2 weeks ago via mobile

Great place! Staff was very friendly and accommodating. Reasonable rates and kid friendly. Beautiful views and and right on the beach. Walking distance to many shops and restaurants. Definitely will stay at the resort again.

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Helpful?
Thank Dianne G
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

Thank you for the exceptional review. We are so happy to hear you enjoyed Ocean Club West and will be returning! Nothing makes us happier! Look forward to your return, hopefully soon! Our Best, OCR Management

Waco, Texas
Reviewed 3 weeks ago via mobile

We just returned from our first visit to Providenciales and was blown away. We stayed for a week at Ocean Club West and it was perfect for us. Our 1 bedroom ocean view suite on the third floor had plenty of space and was nicely furnished. We could walk to wonderful shops and restaurants in the area of Grace Bay....

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Helpful?
Thank KP001
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

Thank you for the excellent review of Ocean Club West. We are happy that you enjoyed the food & ambiance of the new restaurant, Solana. It is great to hear when a guest enjoys all aspects of their stay. Thank you for mentioning our staff - they take each guest experience personally and strive to make a difference. Desmond will...

Keller, Texas
Reviewed 3 weeks ago

This place is amazing!! Located on the best part of Grace Bay Beach (at the far East end further from the development in the middle of most of the development) it is a hidden gem. Although one of the older properties on the island, it is meticulously taken care of, from the lush onsite gardens and fountains to the beach...

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Helpful?
Thank Michael W
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

Thank you for the outstanding and well-thought review. We are thrilled you are happy and have much us a family tradition. What a feel good moment for us! The review made its way to the Ocean Club West page, so I want to take the opportunity to provide some general information. Ocean Club was built in phases from 1988 until...

Bonita Springs, Florida
Reviewed 3 weeks ago

We just stayed a week at this resort. Was in a good location, staff was extremely helpful, and restaurant was very good. Staff even set up a dinner on the beach to celebrate our anniversary and received excellent service from HolyMoly. Can't wait to go back.

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Helpful?
Thank Maureen L
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

Dear Maureen L, Thank you for the the outstanding review, and choosing to stay with us over your special anniversary. We could not be happier to hear that you plan to return! Our Best, OCR Management

Darien, Connecticut
Reviewed 4 weeks ago

A friend and I came around first week in December and it was a great resort - you may not even leave (and wouldn't need to). The food at the pool is great, the wait staff extremely attentive and friendly, the rooms were clean, great beach with relaxing view chairs and umbrellas. It is also in a great location close...

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Helpful?
2Thank traveler0339
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

I am sorry to hear there was confusion about your statement. The deposit is 3-nights hotel. The website indicates this amount, and balance due. It sounds like you believe the information to be correct after speaking with the gentleman. I apologize for any misunderstanding. If you wish to discuss your bill, feel free to call the US Reservations Manager Lorrie...

Reviewed 8 January 2017 via mobile

Our second visit to ocean club west. Very friendly staff, beautiful rooms and amazing ocean views. The pool is beautiful and well maintained. Nice price point and availability during the week after New Year's Day Very likely that we will return!

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Helpful?
Thank Cystokid
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

We are so happy that you enjoyed your second visit with us at Ocean Club West, that you found the staff friendly and everything met your expectations. Thank you for posting your experience. We look forward to welcoming you back! Our Best, OCR Management

Reviewed 6 January 2017 via mobile

My first time on the island. What a great place to stay a week. Pool is fun. Food at Silvana was beyond expectations. Just opened and did a good job. I love the orange outfits. I'll be back often. I think they have the biggest beach. Love the staff.

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Helpful?
1Thank Kate M
OCResortsonGraceBay, Manager at Ocean Club West, responded to this review

Hi Kate M, Thank you for the outstanding review! We are delighted to hear you had an enjoyable stay and enjoyed the new restaurant, Solana. Thank you for sharing. We very much look forward to welcoming you back! Warmest Regards, OCR Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Ocean Club Resorts is comprised of two beachfront properties, Ocean Club and Ocean Club West, located one mile apart on stunning Grace Bay Beach. The intimate resorts offer a “Stay at one, Play at both” opportunity for guests to enjoy all the services and amenities of both. An easy stroll down a beautiful stretch of beach is the popular way to get between the two resorts, although guests can be chauffeured by a complimentary shuttle. ... more   less 

Additional Information about Ocean Club West

Address: 54 Bonaventure Crescent | Grace Bay Beach, TKCA 1ZZ, Providenciales
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: RM1,074 - RM2,959 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ocean Club West 3.5*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Expedia, West Indies, Orbitz, Hotels.com, Travelocity and Jetsetter so you can book your Ocean Club West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Club West Hotel Providenciales
Ocean Hotel Providenciales
Ocean Hotel West
Ocean Club West Turks Caicos
Ocean Club West Turks And Caicos/Providenciales
Hotel Style:
#9 Top resorts Hotel in Providenciales
#13 Spa Hotel in Providenciales
#15 On the Beach Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Club West staff and other travellers.
53 questions
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Questions? Get answers from Ocean Club West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have pretty much a great view of the ocean and pool”
 of 5 bubbles 527caryng, 14 Feb 2017 | Read review
“Condo 5204 has an amazing view, recently updated and great open floor plan”
 of 5 bubbles MichaelW408, 28 Jan 2017 | Read review
“Junior suites are typically away from the road along side of resort.”
 of 5 bubbles cancunplay, 5 Jan 2017 | Read review
“Most rooms are facing the pool, garden, and ocean and all have screened porches. Rooms on the third floor have better ocean views.”
 of 5 bubbles Casegal, 29 Dec 2016 | Read review
“Book an Ocean view ground floor room.”
 of 5 bubbles Meatman46, 26 Dec 2016 | Read review
5 of 5