We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 44 hotels in Providenciales

The Palms, Turks and Caicos

541 reviews
Save
Traveller (613)
Room & Suite (188)
Pool & Beach (167)
Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“plunge bar”(6 reviews)
“reflecting pool”(5 reviews)
“grace bay”(57 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (541)Write a Review
Filter reviews
508 results
Traveller rating
374
93
26
8
7
Traveller type
Time of year
LanguageEnglish
More languages
374
93
26
8
7
Show reviews that mention
All reviewsplunge barreflecting poolgrace baybeach barjunior suitebeautiful resortfive star hotelomelet stationwelcome drinkstar servicebreakfast was includedpool staffshore clubcomplimentary bikesturn down servicefitness centerrelaxing stay
FilterEnglish
Updating list...
1 - 5 of 508 reviews
Reviewed 2 days ago

We were wowed by the great service at this hotel. Everyone from front desk to room service made sure we had a pleasant trip. The lady who did the evening house keeping (I think her name was Arnouse) setup up our room perfectly, ready to...More

Thank 3blitz
Reviewed 4 days ago

The resort was very nice considering only a few months ago a major storms went through the island. The resort is listed as five start resort which it isn't but if your able to get a reasonable rate which we did during high season will...More

Thank Hurricane1394
Reviewed 5 days ago

Our first issue was at check in. We had reserved our room via Delta vacations and already paid in full, yet the reservation did not show up. I waited close to an hour while they worked on the issue before the manager offered me a...More

2  Thank spm194
Response from sabrinamai, Executive Assistant Manager at The Palms, Turks and CaicosResponded 4 days ago

Dear spm194, Thank you for your review of your stay at The Palms, and let me express our deepest apologies for the things that went wrong on your vacation. We are very sorry that the reservation was not in the system, that was simply a...More

Reviewed 6 days ago

Picture perfect location on a Tropical Island in the Caribbean! The Palms is hands down the most beautiful resort on the Island. Our stay was made even better by the personal attention and kindness of the best staff (Shout out to Jerome Jackson and Leonie...More

Thank steve s
Response from sabrinamai, Executive Assistant Manager at The Palms, Turks and CaicosResponded 5 days ago

Dear steve s, Hands down to such an incredible review! Thank you! Our commitment at the resort is to provide the finest in service and personal attention to everyone who stays with us and I was delighted to read that you enjoyed every aspect of...More

Reviewed 6 days ago

If this were a 3 star hotel it would be different story...but The Palms is advertised as 5 stars at 5 star prices. As such, it falls short. On the positive side: It is a wonderful property, casual setting, clean, nice sized rooms, very comfortable...More

2  Thank MGD1234
Response from sabrinamai, Executive Assistant Manager at The Palms, Turks and CaicosResponded 5 days ago

Dear MGD1234, We are terribly sorry that your stay with us wasn't the 5 star experience that we strive to provide! It's great to read that you enjoyed the room, watersport facilities and our location on Grace Bay beach. Michelle is a fantastic concierge and...More

View more reviews
PreviousNext
123456102
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Spa
Free Parking
Hotel Amenities
Room Service
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$517 - US$1,687 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Providenciales
#10 On the Beach Hotel in Providenciales
#10 Luxury Hotel in Providenciales
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$517 - US$1,687 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Providenciales
#10 On the Beach Hotel in Providenciales
#10 Luxury Hotel in Providenciales
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (613)
Room & Suite (188)
Pool & Beach (167)
Dining (84)
Hotel & Grounds (615)
Bathroom (12)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Jackie L
18 January 2018|
Answer
Response from Hurricane1394 | Reviewed this property |
No dress codes even the fanciest and best restaurants you can get away with nice shorts and polo type shirt or casual type stuff for ladies.
1
Vote
Lauren E
14 January 2018|
AnswerShow all 2 answers
Response from Evafilosofia | Reviewed this property |
Refreshing!
0
Votes
Google Translation
Room Tips
"If you plan to spend time on your terrace, go for the ocean or pool view rooms."
Read review
"Choose Ocean or Pool view rooms ONLY!"
Read review
"very expensive to get a room with an ocean view"
Read review
"Higher suites and villas have much better views of the beautiful grace bay beach."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite