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The Ritz-Carlton, St. Thomas

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The Ritz-Carlton, St. Thomas
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930 Reviews from our TripAdvisor Community

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Showing 905: English reviews
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Dallas, Texas
Reviewed yesterday NEWvia mobile

The beautiful hotel, grounds and views do not hold a candle to the staff...which makes it one of the most spectacular,relaxing island vacations we have had. I wish I can remember everyone's name at the club level....Catherine, Maria, Urena, Ruth, Carl, Eric, Johnny, Lourdes, ( sorry if we left anyone out).. you made our vacation special. The restaurants on the...

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Thank RDCTX
Reviewed 2 days ago NEW

Wish I could give this resort a 5 star rating - The resort is beautiful, the rooms are clean and nice and we had a great view. Had a problem on our first day with check in and lack of communication between the staff and guests. Promises were made by the staff which weren't delivered. They did apologize and made...

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Thank Tina M
Cape Cod, Massachusetts
Reviewed 4 days ago NEWvia mobile

I'll keep this simple. The resort is beautiful, the rooms are nice, everything is expensive, and the service is not on par with the price you pay. That being said, it's a very nice property with above average food and drink. I just wish the service matched the price. Also, if you can afford it, do the club level. It's...

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1Thank Jb12182
Winston Salem, NC
Reviewed 4 days ago NEWvia mobile

My wife and I stayed here one night prior to a cruise on Seadream. Been here several times before, doesn't disappoint. The hotel is well managed and a beautiful resort. The views are absolutely incredible. We had an oceanfront king room, which was renovated with a very modern bath. The best part of the whole resort was how special the...

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Thank alecmacec
New York City, New York
Reviewed 1 week ago

This hotel is idyllic in every way. Beautiful setting, great beach, enormous infinity pool, excellent service good choice of restaurants and very friendly staff. Lots, of activities, such as kayaking, exercise classes, sailing lessons, yoga, spa ,boat excursions, live music in the evenings, and walking trails. Beautiful sunsets and good fresh fish added to our enjoyment, A truly wonderful place...

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2Thank Don B
Southern US
Reviewed 1 week ago

The Ritz in St. Thomas is an older hotel, but very well maintained. We had a lovely beach front view and easy access to the pools. The staff is incredibly nice and accommodating and the restaurants are all good (especially Essenza ~ far and away the best). The rooms are spacious and the bathrooms are all recently updated and large....

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1Thank PalmBoulevard
Norfolk, Virginia
Reviewed 1 week ago via mobile

Stayed here for the first time on our way to the BVI and thoroughly enjoyed the pampering the Ritz provides. Our room was comfortable with a great view, and all staff were friendly and very accommodating. Recommended.

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1Thank Tyler L
Reviewed 1 week ago via mobile

Stayed with my wife for 4 nights celebrating our 20 year anniversary. I am a Platinum Elite and used points (70,000) per night plus $350 per night for the club lounge. In addition, the resort charges $75 per day for a "resort charge". On the surface, the resort charge may seem pricey but you do get a number of things...

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2Thank Mike H
Reviewed 1 week ago

The staff was by far the most pleasant and friendly. The resort was relaxing and very clean. The pool and beach were outstanding. They have chases right on the beach and the view is outstanding. The view from the pool is also terrific. If you are having a hard time deciding where to stay look no further this is the...

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Thank Elizabeth K
New York
Reviewed 1 week ago

This review is a little belated from February 2016 which was not a choice in the date options. We had a great family vacation here with two kids ages 4 and 6 at the time. Highlights for the kids were the pool, the Ambassadors of the Environment (we didn't do any of the excursions but they do free classes, the...

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1Thank Sam0825

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Nestled within a 30-acre beachfront estate, The Ritz-Carlton, St. Thomas blends classic European elegance with warm Caribbean hospitality. The resort overlooks sparkling turquoise waters and white sand beaches on the eastern tip of the island along Great Bay and with views of St. John. 180 Guestrooms each have private balconies, Caribbean-inspired decor and views of the Caribbean Sea and tropical surroundings. Other features include a full service spa and salon, 24-hour fitness center, a Club Level with private concierge and complimentary food and beverage presentations, infinity pool, a beach and aquatic center with ample complimentary water sports, and four restaurants for gourmet dining and personalized service. ... more   less 

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802-1010, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range: RM2,190 - RM7,200 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Hotel Style:
#2 On the Beach Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, St. Thomas staff and other travellers.
142 questions
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Questions? Get answers from The Ritz-Carlton, St. Thomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view room on club floor is fantastic!”
 of 5 bubbles donbE6319SF, 14 Feb 2017 | Read review
“All rooms have a great view”
 of 5 bubbles elizabethkX5035PK, 12 Feb 2017 | Read review
“Higher rooms are better...don't do ground floor!”
 of 5 bubbles maryR1129, 6 Feb 2017 | Read review
“Request a room on the right end of the property for an unobstructed water view.”
 of 5 bubbles 984amyl, 5 Feb 2017 | Read review
“Ask for ocean side not bay side”
 of 5 bubbles bptesch, 31 Jan 2017 | Read review
5 of 5