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We stayed at the Ritz Carlton for a few days this month. Overall, I think this is a great choice for St Thomas, but I have a few suggestions for travelers and the hotel.
The hotel is on the opposite side of the island from...More
11 Thank travlinmom1429
Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 28 April 2015
Thank you very much for your thoughtful review of your stay. I’m so happy that you had a wonderful vacation in St. Thomas! I want to especially thank you for your comments about our team of Ladies and Gentlemen. I agree when you...More
I expect to pay for the best in room and resort accommodations when I stay at a Ritz, but why must they charge triple other places for everything else? And $65/day for a "resort fee" is just plain nonsense. I'm already paying to stay at...More
1 Thank Dave H
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 25 April 2015
Dear Dave H,
Thank you for your review of our resort. I’m very pleased you enjoyed your experience with us, though I’m sorry you were disappointed with our resort fee. The daily fee includes use of all water sports equipment, parking, Internet, fitness classes and...More
Staying at this hotel was a wonderful experience and the service was excellent! The only thing that was annoying during this trip was the fact that there was screaming kids and people throwing balls across the pool all day long. If the resort had a...More
1 Thank Kathleenjasmin
Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 25 April 2015
Thank you very much for your excellent review of our resort, especially you compliments about our service! However, I’m sorry that you felt our pool was too loud. We welcome everyone to our resort, which oftentimes includes families of all ages. Fortunately, our...More
My husband took me here for my 50 th Birthday. From the time our car was met at the front gate until the day I left the whole staff told me "happy birthday. " we dined at all the restaurants on property and were never...More
1 Thank beverly352
Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 22 April 2015
Thank you for your great review, and it was certainly our pleasure to have you here for your birthday! I’m so pleased to see that our team could help to make your special day a memorable one. I agree that our Ladies in...More
We came here with another couple for a week of R&R. The people at the Ritz made sure we were not disappointed. Wonderful facility, nice pool and beach area. Water sports equipment included. The Ritz is on a small bay that gives you a lot...More
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the homepage if you scroll down to the bottom and click 'an exclusive sanctuary.'
We're looking forward to welcoming you!
The Ladies and Gentlemen of The Ritz-Carlton, St. Thomas