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The Ritz-Carlton, St. Thomas

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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
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Overview
  • Excellent64%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“club level”(89 reviews)
“lady lynsey”(46 reviews)
“water sports”(50 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
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Offers from The Ritz-Carlton, St. Thomas
Special Offer: Member Rates
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Offers from The Ritz-Carlton, St. Thomas
Special Offer: Member Rates
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Reviews (1,085)
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Traveller rating
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97
31
26
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649
253
97
31
26
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All reviewsclub levellady lynseywater sportscoconut covegreat baybeautiful propertygolf cartpaddle boardshobie catsnespresso machineincluded in the resort feeturn down serviceblue waterbottle of champagnesunset sailbeach servicevirgin gorda
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761 - 765 of 1,056 reviews
Reviewed 25 April 2015

We stayed at the Ritz Carlton for a few days this month. Overall, I think this is a great choice for St Thomas, but I have a few suggestions for travelers and the hotel. The hotel is on the opposite side of the island from...More

11  Thank travlinmom1429
Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 28 April 2015

Dear travlinmom1429, Thank you very much for your thoughtful review of your stay. I’m so happy that you had a wonderful vacation in St. Thomas! I want to especially thank you for your comments about our team of Ladies and Gentlemen. I agree when you...More

Reviewed 23 April 2015

I expect to pay for the best in room and resort accommodations when I stay at a Ritz, but why must they charge triple other places for everything else? And $65/day for a "resort fee" is just plain nonsense. I'm already paying to stay at...More

1  Thank Dave H
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 25 April 2015

Dear Dave H, Thank you for your review of our resort. I’m very pleased you enjoyed your experience with us, though I’m sorry you were disappointed with our resort fee. The daily fee includes use of all water sports equipment, parking, Internet, fitness classes and...More

Reviewed 22 April 2015 via mobile

Staying at this hotel was a wonderful experience and the service was excellent! The only thing that was annoying during this trip was the fact that there was screaming kids and people throwing balls across the pool all day long. If the resort had a...More

1  Thank Kathleenjasmin
Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 25 April 2015

Dear Kathleenjasmin, Thank you very much for your excellent review of our resort, especially you compliments about our service! However, I’m sorry that you felt our pool was too loud. We welcome everyone to our resort, which oftentimes includes families of all ages. Fortunately, our...More

Reviewed 22 April 2015

My husband took me here for my 50 th Birthday. From the time our car was met at the front gate until the day I left the whole staff told me "happy birthday. " we dined at all the restaurants on property and were never...More

1  Thank beverly352
Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 22 April 2015

Dear beverly352, Thank you for your great review, and it was certainly our pleasure to have you here for your birthday! I’m so pleased to see that our team could help to make your special day a memorable one. I agree that our Ladies in...More

Reviewed 17 April 2015

We came here with another couple for a week of R&R. The people at the Ritz made sure we were not disappointed. Wonderful facility, nice pool and beach area. Water sports equipment included. The Ritz is on a small bay that gives you a lot...More

2  Thank Joe C
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Best Value Properties in St. Thomas
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$551 - US$793 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$551 - US$793 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
Dining (32)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
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Dawn D
30 January 2018|
AnswerShow all 3 answers
Response from jbsss | Reviewed this property |
No and no
1
Vote
lmtspofford
3 December 2017|
Answer
Response from Jennie Y | Reviewed this property |
Last time I called a month ago, they were closed through the winter bc of the hurricane
0
Votes
tlc6629558
3 September 2017|
AnswerShow all 3 answers
Response from STTRZGM | Property representative |
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
0
Votes
Room Tips
"No bad views...."
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"Building F was great."
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"Be sure to book Cllub Lounge Level. If you do, you may end up not going to the restaurant s. The breakfast..."
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"Try to stay closer to ocean to get more wind and ocean breeze and be away from noisy pools"
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