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Frenchman's Reef & Morning Star Marriott Beach Resort

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3,876 Reviews from our TripAdvisor Community

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Showing 3,823: English reviews
Cary, North Carolina
Reviewed yesterday NEW

Highly recommend going on this outing. The catamaran is a beautiful boat and the crew, Ryan, Mason and Jodi are awesome. We cruised out to Turtle Cove, and the crew had everything we needed including instructions and snorkel gear. Jodi gave a fantastic tour in the water. She is very knowledgeable and goes out of her way to make sure...

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Helpful?
Thank LFD2015
Reviewed 2 days ago NEWvia mobile

After reading hundreds of reviews about this property and reading the hotel manager's reply/response, I called the pre-arrival dept several times during their business before we arrived to discuss our reservation and room options during our stay. Calling two weeks ahead did not help us. We never received a return call. Once there, we were assigned an oceanview room (#1734)...

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Helpful?
1Thank PeeJayonthego
Camarillo, California
Reviewed 2 days ago NEW

The Good: Gorgeous location for a resort. The views and somewhat proximity to town give it an A+ with respect to setting. The Bad: 1) mosquitoes, my husband and I stopped counting after more than 60 mosquito bites on us. Yes, we had citronella bracelets and insect repellent constantly. 2) the time share purchase pressure. 3) the lack of concern...

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Helpful?
Thank Carmen L
Reviewed 3 days ago NEWvia mobile

This is a must. Captain Ryan was the best! Jodi and Tim were an awesome crew. We saw sea turtles, tropical fish, and an octopus. Snorkeling tour was informative and interactive. Tim was an amazing tour guide. Jodi was excellent with procedure and makes the best rum punch! We highly recommend this trip!

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Helpful?
1Thank kerrie918
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Kerrie918, Thank you for giving earned kudos to Capt. Ryan, Jodi and Tim! And wow, an octopus is a rare sight. You won’t forget that for a lifetime! The quiet return sail with a glass of rum punch makes the day! Come and see us again. Look for this and more St. Thomas excursions at the Adventure Center website....

Blackwood, New Jersey, United States
Reviewed 4 days ago NEW

I have to say from the time we arrived and were greeted with some rum punch and smiles, I knew we were going to really enjoy our stay. The room was upgraded, you have to ask, if possible, it was our honeymoon. We had a beautiful view overlooking the tennis courts and the welcoming caribbean. My father and grandmother were...

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Helpful?
1Thank Tisa G
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Tisa G., Very nice photos! Our collection of pictures of the resort is now to over 2,000 with great angles of the infinity pools, views, rooms, fitness center, restaurants, beach, sky and gorgeous island landscape. The white flowers are particularly beautiful. We’re happy to note your honeymoon at Frenchman’s Reef was a success from the friendly welcome to your...

Omaha Ne
Reviewed 4 days ago NEW

We were there for the Paradise Jam Men's Tournament. They handled the traffic very well.The beach and pool area was very nice. I would suggest that you upgrade to an oceanfront room. We had a king sized bed and the room was very large, clean, and had a lot of amenities. They get a lot of traffic there so the...

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Helpful?
Thank amlcoco
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Amlcoco, Thank you for leaving such a positive review. This is a great event we were once again honored to host! Glad you appreciated your ocean front room and all the amenities options available on-site. Dining at the resort – We offer FIVE full restaurants ranging from beachside casual to high-end, an infinity pool bar, pool and beach service...

Fort Lauderdale, Florida
Reviewed 5 days ago NEW

I am writing this review to appreciate how Eddie, the front office manager, made our stay so wonderful and memorable. I stayed there to surprise my boyfriend on his birthday. I knew that he wanted to go to Caribbean islands sometime soon so after researching many places in Caribbean, I decided to stay in this Marriott. His bday is Thanksgiving...

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Helpful?
Thank Destiny K
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Destiny K., Thank you for the high-marks and for going out of your way to share your experience. More and more of our guests have been saying they've relied on our guest’s experience when choosing to stay with us. I'm glad Eddie came to your rescue; I will be sure to share your praise with him. He’s with us...

San Francisco
Reviewed 5 days ago NEW

The location near downtown is excellent. The views from the hotel are beautiful perched on top of a cliff, but still a short 5 min walk to the beach. Unfortunately, the rooms are in need of remodeling. I'm a Mariott "gold" member and was told my room was upgraded. However, it was still worn down. I was also very disappointed...

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Helpful?
Thank Greg08
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Greg08, Thank you for staying with us. Please accept my deepest apologies for the frustrations you outline here in your review. We do all we can to meet our guest’s specific needs and make exceptions where we can, and I am sorry to hear that we missed the mark with you when requesting a late check out. When possible,...

Reviewed 5 days ago NEW

Taxis were priced too high. Enjoyed night kayaking! Dylan found many fish & turtles! First time kayaker did fine. Jokes corny but entertaining Swim up bar nice. Free floats & snorkle gear were a fun touch.

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Helpful?
1Thank Laura G
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Laura G., Thank you for traveling BRILLIANTLY with Marriott. Glad to know your night kayaking adventure exceeded expectations! It is truly unique, correct? We encourage our guests to get out onto our beautiful Caribbean during the day or evening. At night, the warm breezes and starry sky make this sensational experience. We will pass your regards to Dylan! Give...

Lincoln, Nebraska
Reviewed 5 days ago NEW

Even though nothing stands out in particular, this is a wonderful resort, excellent setting, great accommodations, and outstanding service; just what you should expect. Pools, beach, restaurants, bars are all easily accessible with first-rate food and beverages served pleasantly. Just a nice place to get away and relax.

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Helpful?
Thank dave f
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Dave F., “Excellent setting, great accommodations, and outstanding service” are words that our music to our ears. We focus a great deal on making your Caribbean experience a BRILLIANT one. I’m happy to note we succeeded in being a place you can recommend for getaways and relaxation. Thank you for traveling with MARRIOTT. We look forward to your next...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Surrounded on three sides by stunning Caribbean ocean views, the Frenchman's Reef Resort combines modern luxury and the unique Virgin Island style of St. Thomas. The hotel features clean, crisp large guest rooms with flat screen 50"TVs. Experience new resort features including an infinity pool, children's splash zone, adult infinity pool with bar; and private spa pool. Our Lazule Sea Spa is now open featuring extensive treatment rooms, salon, state of the art fitness center, and private spa pool with cabanas. Aqua Terra is one of three restaurants at Frenchman's Reef which features spectacular views of the Charlotte Amalie harbor. Our mission is to host you brilliantly... To make your every event and stay with us unforgettable and effortless. Come visit us at Marriott Frenchman's Reef and Morning Star Beach Resort and discover the most luxurious vacation destination in the US Virgin Islands. ... more   less 

Additional Information about Frenchman's Reef & Morning Star Marriott Beach Resort

Address: 5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: RM1,268 - RM3,005 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Frenchman's Reef & Morning Star Marriott Beach Resort 4*
Number of rooms: 453
Reservation Options:
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Also Known As:
Marriott Frenchman`s Reef And Morning Star Beach Resort
Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie
Marriott Charlotte Amalie
Charlotte Amalie Marriott
Marriott Frenchmans Reef
Frenchmans Reef St Thomas
Frenchman's Reef & Morning Star Marriott Beach Resort St. Thomas/Charlotte Amalie
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Questions & Answers

Here's what travellers have asked, with answers from Frenchman's Reef & Morning Star Marriott Beach Resort staff and other travellers.
197 questions
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Roanoke, Virginia

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Questions? Get answers from Frenchman's Reef & Morning Star Marriott Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from elevators”
 of 5 bubbles Coquiviris, 3 Dec 2016 | Read review
“We booked island view but asked for an upgrade when we arrived, if available, and we got a room with sea view.”
 of 5 bubbles tisag_13, 1 Dec 2016 | Read review
“Oceanfront rooms on the upper level of Seacliff Towere are the best.”
 of 5 bubbles amlcoco, 1 Dec 2016 | Read review
“Like high rooms on ocean side for the Reef and beach-front for Morning Star”
  • sunset from room
 of 5 bubbles CraigJ800, 29 Nov 2016 | Read review
“Off the beaten path prepare for lots of cab rides.”
 of 5 bubbles letsflyWinnipeg, 22 Nov 2016 | Read review
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