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Windward Passage Hotel

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Traveller (326)
Room & Suite (134)
Pool & Beach (37)
Overview
  • Excellent11%
  • Very good24%
  • Average30%
  • Poor17%
  • Terrible18%
24 Jun 2018
“Stay somewhere else”
4 Apr 2018
“Nice Place!!!”
AMENITIES
Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (735)
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Traveller rating
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128
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1 - 5 of 700 reviews
Reviewed 3 days ago via mobile

This hotel is the worse hotel the manger Pam is a liar They chargers me for four rooms and only gave me back 50% of my money after the Pam said that is was all suppose to be charged back to me ...I only had...More

Thank shavonda5955
Reviewed 2 weeks ago via mobile

Where do i begin? This place has got to be the absolute worst hotel I have ever stayed in. I hsve traveled throughout the globe for business as well as leisure. I have stated very nice hotels as well as ones that were not the...More

2  Thank mkares4u2
Reviewed 4 weeks ago

I strongly advise you to say somewhere else! This hotel suffers from years of neglect, not just a hurricane. My wife and son stayed for 7 days. First room #307 had beat up furniture, a filthy carpet, and an 8” stain on the floor between...More

1  Thank lwalls_tx
Response from 948pamk, Public Relations Manager at Windward Passage HotelResponded 4 weeks ago

Thank you for taking the time to submit your review. Your comments have been shared with the Owners and Management staff Regards, Guest Relations

Reviewed 8 July 2018 via mobile

I am there now because of last minute travel plans. I understand hurricanes but the carpet and furniture have not been cleaned since long before the hurricanes. This was a 2 star hotel before and less now. Ironing board has no pad. TV has 5...More

3  Thank Amanda M
Response from 948pamk, Guest Relations Manager at Windward Passage HotelResponded 4 weeks ago

Thank your for taking the time to submit your review. Your comments have been shared with our Management staff. Regards, Guest Relations

Reviewed 24 June 2018 via mobile

This hotel is still recovering from the hurricanes in ‘17, as is most of ST. I read several mixed reviews and was nervous to book but went ahead because it was last minute and I didn’t have many options. My stay was just OK. Rooms...More

3  Thank beachbum6223
Response from 948pamk, Guest Relations Manager at Windward Passage HotelResponded 1 July 2018

Thank you for your taking the time to submit your review. Your comments have been shared with our staff.

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Wheelchair Access
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$157 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$157 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Photos
Traveller (326)
Room & Suite (134)
Pool & Beach (37)
Dining (31)
Amenities (38)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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hockeyeh
25 October 2017|
AnswerShow all 2 answers
Response from Reaganp89 | Reviewed this property |
Reservations at windwardpassage . com is where they are telling people to cancel their rooms. If no response try messageing on Facebook. May take a little bit for refunds due to no internet at the hotel since it will be... More
1
Vote
Missy050715
21 July 2017|
AnswerShow all 14 answers
Response from LauraVER88 | Reviewed this property |
I would only stay here for a night, period. It's close to the airport and ferry. I definitely wouldn't take small children here for a vacation.
2
Votes
Sarah W
17 July 2017|
AnswerShow all 2 answers
Response from Lilybeth S | Reviewed this property |
$6
0
Votes
Room Tips
"Don't stay here. You will be disappointed."
lwalls_tx
2 million years ago
Read review
"if you want to see the beach, are accustomed to Marriott or Hilton properties you will not be happy here"
blessedman
2 million years ago
Read review
"Waterfont room/ nice water view, with slight noise during the day. I am city guy r so the noise was not an..."
K1961UJpaull
2 million years ago
Read review
"Prime vacation location, dining and shopping!!!"
524wesleyr
2 million years ago
Read review
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