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1 room, 2 adults, 0 children12
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I booked this hotel for a one night stay before a flight the next day. Tired after 10 days vacationing in BVI we essentially wanted a clean roof over our heads - with a comfortable bed. That's what we got. Every establishment in the islands...More
Just returned from a visit to the BVI's. Spent two nights at Lindbergh Bay one going out and one on return. Many many, positives. The front desk agents A+. Housekeeping and Cleanliness of room(s) A+. Comfortable bed, clean bedding A+. Proximity to Airport A+. Shuttle...More
2 Thank SEAWENCH2010
Response from Alana B, Social Media Specialist at Lindbergh Bay Hotel and VillasResponded 2 June 2017
Thanks for the awesome review! We completely agree with your words. Our staff continually try to improve and exceed our guests expectations. We'll be very HAPPY to see you again soon!
Alana B
Social Media Specialist
We booked a king Cottage with an ocean view. Got there at 3pm and a room was not available. We were allowed to store our things in an unsecure room behind a broken soda machine. Upon check in, we were give a room key to...More
We stayed one night at the Lindbergh the night before our flight home. We stayed primarily because of the short walk to the airport. St. Thomas has done a tremendous job of cleaning up after last year's hurricanes. But this hotel has a long way...More
The only reason to book this hotel is for the short walk to the airport. Otherwise, there's no hot water in the rooms. Cumbersome walk/climb to the rooms. Pool still under repair. Restaurant/bar is closed. They advertise a free shuttle service to the sister hotel...More
Thank WCH20693
Response from Alana B, Social Media Specialist at Lindbergh Bay Hotel and VillasResponded 3 weeks ago
Thank you for your feedback. We are disappointed to here of your negative experience. We do hope you will reach out to the hotel directly to address all of your concerns in a satisfactory fashion.
That doesn't explain why no one came to clear the drain, why I had to spend a whole day waiting while we were told that someone would come by to fix the safe and why the website said the pool and the bar would be operational... More
That doesn't explain why no one came to clear the drain, why I had to spend a whole day waiting while we were told that someone would come by to fix the safe and why the website said the pool and the bar would be operational on February 2, the day we got there, but it was far from that...to just mention three items. Stay at the sister hotel across from Hotel and Villa, they had it together far more if you want to stay near the airport. Further, I am very sympathetic to what happened in the USVI and I am very appreciative of the warmth of the locals. And, my review was not on the island, but with the hotel.