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Emerald Beach Resort

Booking.comUS$206*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Emerald Beach Resort
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1,702 Reviews from our TripAdvisor Community

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Showing 1,635: English reviews
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Lakeville, Massachusetts
Reviewed yesterday NEW

The location is right near the airport which is convenient for coming and going but you can hear the planes take off for sure. Fortunately there aren't THAT many planes out of STT each day. The bay is very clean and clear of seaweed and calm and warm. Nice sandy beach too. Many locals come to this beach with big...

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Helpful?
Thank MAJ_Massachusetts
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thanks you for your review. We are glad you appreciated the value of your stay with us and we hope to see you again very soon. Alana B Social Media Specialist

Tampa, Florida
Reviewed yesterday NEWvia mobile

The EBR is a beautiful property located right on Lindbergh Bay next to the St Thomas airport. We stayed here on our last night before flying home the next day. The setting is very Tropical. The pool & beach were beautiful. The beach bar was the the main social hub. The bar tenders were friendly and made awesome cocktails. (...

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Helpful?
Thank Larabob
Baltimore, Maryland
Reviewed 2 days ago NEW

beach was beautiful, food was good. Hotel needs more security, people are walking in without control and using hotel amenities for free. It is not fair for hotel guest who are paying resort fee. It is not a resort. Rooms need update. Expensive for what you get.

Review collected in partnership with this hotel
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Helpful?
Thank Zertug
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thanks for your feedback. We will mention this to our security provider as they are supposed to ensure that hotel amenities are for guest use only. We do hope you will visit again soon. Alana B Social Media Specialist

Reviewed 3 days ago NEW

Emerald Beach was a convenient place to stay for our 4 day trip to St. Thomas. Although it's called a resort, it's feel is more of a hotel located on the beach as there weren't many amenities included with the resort stay. The view of the beach and bay from the third floor was exceptional and nice to wake up...

Review collected in partnership with this hotel
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Helpful?
Thank mm6490
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thanks for the review! We are glad you enjoyed your stay with us and our convenient location to the downtown area and airport. We hope to see you again very soon. Alana B Social Media Specialist

Reviewed 3 days ago NEWvia mobile

This hotel was such a great place to stay at. It's only 5 minutes from the airport and right on the beach. Every room has an amazing view of the ocean too. I loved being able to get up in the morning and go directly to the beach. The check in was a little so but that is just due...

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Helpful?
Thank Kelly H
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thanks for the review! We are so glad you enjoyed your stay with us. We hope to see you again very soon! Alana B Social Media Specialist

Reviewed 4 days ago NEW

Worst experince in my whole life the front desk just attend the call and never fix any problems and the air condition is older than 15 to 20 years they leaks with water leaving water whole over the room

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Thank N1974ECgeorgem
Reviewed 5 days ago NEW

Great view of the ocean, great pool, and wonderful vegetation around the property. Property was clean and well-kept. But my entire party could not get a warm, comfortable shower in any of the room buildings on property - something is very wrong with the shower systems and apparently it is not a new issue. Service was slow at the restaurant...

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Helpful?
1Thank laughlins2017
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your feedback. We are working with our maintenance team to correct any issues with the water ASAP. We hope you will give us another chance in the future. Alana B Social Media Specialist

Reviewed 5 days ago NEW

Totally disappointing. Bathroom ceiling leaked continually. Toilet plugged and eventually had to use public restroom because housekeeping did not fix the problem. Water ran down hall into bedroom. Had to place towels on floor to mop up water to keep from slipping. Inexcusable conduct and communication between front desk and housekeeping. The room was a disaster.

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1Thank D4686ICsusana
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your feedback. We are so sorry for your poor experience, and we do apologize for the issues you faced. We have discussed this with the management team but we would encourage you to reach our to the hotel directly to discuss this issues in detail. Alana B Social Media Specialist

Riverview
Reviewed 5 days ago NEW

Overall not the best resort to stay at. So much has changed and cause it's not busy season we didn't get a lot of things that nirmaolly you do. They said the owner didn't feel the need to do it. The staff is great and tiki bar but not the hotel and the decisions management has made.

Review collected in partnership with this hotel
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Helpful?
Thank Heather S
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your feedback. We're not entirely sure which things you are speaking of as we do our best to maintain a consistent atmosphere for our guests year round. Please contact reservations@emeraldbeach.com to discuss any issues you may have encountered. Alana B Social Media Specialist

Reviewed 6 days ago NEWvia mobile

We stayed here a total of four nights over about a two week span. The first day we checked into the hotel my room was extremely warm. We thought it was due to housekeeping cleaning the room with the door open. So we went to the beach then onto dinner. When we got back to the room around 9 it...

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Helpful?
Thank Paul J
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your review. We would like to apologize for the issues with the ac but we are glad we were able to take care of you. We are glad to hear you enjoyed our amenities and we hope to see you again very soon!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Caribbean Fusion Restaurant & Bar
Caribbean Fusion Restaurant & Bar
Cuisines: Caribbean, Bar, American, Seafood
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The only 100% beachfront resort on St. Thomas, US Virgin Islands! Tucked into sun-splashed Lindbergh Bay on the Island of St. Thomas, the beautifully appointed Emerald Beach Resort welcomes guests with the gracious look, style and service of the Virgin Islands' rich heritage. BIG King Size Beds and Spectacular Views from EVERY ROOM! FREE High Speed Internet Access. Flat Screen TVs with Cable TV, 100% Beachfront Views with Balcony and Adjustable air-conditioning. Surrounded by landscaped gardens, cascading waterfalls and lush tropical settings, the Emerald Beach Resort offers a central, convenient location close to the airport, shopping, championship golf and all of St. Thomas's great activities and adventures. With the bounty of land and sea captured in stunning views, it's the perfect place for a memorable vacation. Or an unforgettable wedding, meeting or corporate event. ... more   less 

Additional Information about Emerald Beach Resort

Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802-5901, St. Thomas (Formerly BEST WESTERN PLUS Emerald Beach)
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: RM612 - RM1,172 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emerald Beach Resort 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Best Western Emerald Beach Hotel Charlotte Amalie
Best Western St Thomas
Best Western Emerald Beach Resort
St. Thomas Best Western
Emerald Beach Resort St. Thomas/Charlotte Amalie
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Beach Resort staff and other travellers.
65 questions
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Boston
Florida, Massachusetts
Crofton, Maryland
Vermont
2 months ago

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Questions? Get answers from Emerald Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel”
DaveS300, 16 May 2017 | Read review
“perfect for an overnight near airport”
sagecon, 16 May 2017 | Read review
“ALL rooms have ocean views!”
Marylovestheocean, 15 May 2017 | Read review
“Top 2 floors for the view”
  • Beautiful!
SpacelibrarianE, 2 May 2017 | Read review
“All rooms are beachfront. But there are no elevators, so if climbing stairs to 2nd or 3rd floor is a problem, tell them in advance.”
JD_MN_2013, 25 Apr 2017 | Read review
5 of 5
Booking.com
US$206* /night
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AMOMAUS$440
Orbitz.comUS$229
Hotwire.comUS$229
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*Disclaimer
Prices are for 1 room, 2 adults
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