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British Colonial Hilton Nassau

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British Colonial Hilton Nassau
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2,856 Reviews from our TripAdvisor Community

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There are newer reviews for British Colonial Hilton Nassau
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Showing 2,672: English reviews
pa
Reviewed 11 March 2015 via mobile

The hotel is very well maintained in public areas & rooms. Be prepared for many resort fees & new VAT on your stay. The rooms are cozy ie small. Upgrades seem to mean a better view not a bigger room. The beach area is great once you get over the experience of major cruise ships docking just to the right...

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Helpful?
2Thank oldnovice
Kara A, Manager at British Colonial Hilton Nassau, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit with us. We appreciate your kind comments regarding our hotel, public areas and rooms. Please accept our apologies for the level of service you received from our restaurant. We do make every effort to ensure consistent customer service on a daily basis and are disturbed we fell short of...

Washington DC, District of Columbia
Reviewed 10 March 2015 via mobile

We experienced a magnificent stay at the British Colonial Hilton Nassau. We worked closely with Mr. Moss of the concierge desk in the weeks prior to our arrival. He arranged 2 great excursions with the hotel discount. EVERYTHING was perfect. From the moment we arrived Timothy took our bags, the entire front desk team was pleasant and welcoming. We had...

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Helpful?
Thank J C
Kara A, Manager at British Colonial Hilton Nassau, responded to this review

Dear Guest, Greetings from British Colonial Hilton Nassau! Thank you for choosing us as your vacation destination. We are not only pleased but delighted that you had a magnificent vacation! We have shared your kind comments with Mr. Moss, Robert, Sonia and the entire front desk team letting them know they all helped you have a great stay with us....

Ontario, Canada
Reviewed 10 March 2015

Right to the point(s) Clean and neat ; Food great ; Staff helpful and very friendly ; Taxi ready at anytime out front; Great location/downtown shopping ; Easy to relax or find adventure ; White sand/beautiful views ; No problems via Sunwing package from Toronto ; Celebrated retirement and will return for sure! Thanks for a wonderful escape from the...

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Helpful?
Thank Mrs T
Kara A, Manager at British Colonial Hilton Nassau, responded to this review

Dear Guest, Thank you for choosing us to celebrate your retirement. We are glad to hear you had an enjoyable stay and certainly appreciate your kind comments. Thank you for staying with us, we look forward to welcoming you back! Sincerely, Kara Armbrister

central NJ
Reviewed 10 March 2015

My husband ,son and I stayed at this hotel last week for a 5 day getaway. The hotel was what we expected. The staff was friendly and helpful from the front desk,the doormen and the housekeeping staff. The room was larger than we expected with a lovely view of the water- we stayed in room 281.It was quiet and at...

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Helpful?
Thank maddym0m
Kara A, Manager at British Colonial Hilton Nassau, responded to this review

Dear Guest, Greetings from the British Colonial Hilton Nassau! We appreciate your kind comments regarding your most recent visit with us. Guest satisfaction is our highest priority and we appreciate you taking the time to share your experience. Please accept our apologies for the inconvenience experienced as outlined. We do make every effort to ensure our hotel is free of...

Alberta
Reviewed 9 March 2015

Stayed here on the way back from visiting the out islands. This hotel was very clean and comfortable. The location was what drew us to stay here, it is close to the fish fry and has great shopping nearby. We went down to the pier and enjoyed seeing all the different kinds of shops that line the waterway. Would definitely...

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Helpful?
1Thank CanadianCritique
Kara A, Manager at British Colonial Hilton Nassau, responded to this review

Dear Guest, Thank you for your kind comments regarding your visit with us. We are extremely happy that you found our hotel to be clean and very comfortable as Guest satisfaction is the utmost importance to us. Our property is indeed an historic landmark in the heart of downtown Nassau which is very convenient for our guests. We are glad...

Killeen, United States
Reviewed 9 March 2015

This might have been the worst Hilton I've ever stayed in. There were so few things to like about the room or the area the hotel is located in. At $500 US per night you would think that the toilet would work. The size of the room is just slightly larger than a walk in closet. The shower door is...

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Helpful?
2Thank Paul E
Kara A, Manager at British Colonial Hilton Nassau, responded to this review

Dear Guest, Thank you for taking the time to write a review about your visit with us. We are sorry to learn of the inconveniences experienced as outlined. We do make every effort to ensure proper maintenance of our guest rooms, and are sorry we may have fell short. Please accept our apologies. We are sorry that you were not...

Guernsey, United Kingdom
Reviewed 8 March 2015

on booking on the Hilton site there was no mention of the extra charges that would be levied by the hotel on check out You are charged USD 10 per person per day for maid service for cleaning the rooms, and a further charge each day for electricity! If you ask at check in if you can dispense with these...

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Helpful?
6Thank Eastbourneguy
Kara A, Manager at British Colonial Hilton Nassau, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit with us. We are sorry to hear that you were not aware of the taxes prior to your arival. For clarification, service charges are union mandated for all major hotels in Nassau. Guests are informed of taxes, fees and service charges at the time of booking and they are...

Minneapolis, Minnesota
Reviewed 4 March 2015

We enjoyed our stay at the British Colonial Hilton. We were right in the middle of downtown Nassau and walked to all the sights. The staff were helpful and friendly. Beautiful hotel and private beach.

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Helpful?
1Thank Christine K
Kara A, Manager at British Colonial Hilton Nassau, responded to this review

Dear Guest, Greeting from the British Colonial Hilton Nassau! Our property is indeed an historic landmark in the heart of downtown Nassau, and we are happy that you enjoyed the location, beautiful hotel and private beach. Guest satisfaction is our highest priority and we appreciate your kind comments. Thank you for staying with us, we look forward to many more...

Seattle, Washington
Reviewed 4 March 2015 via mobile

We stayed at the British Colonial Hilton for 2 weeks for a business/pleasure trip at the end of January 2015. The hotel was a pleasure, with a beautiful exterior and interior, small but immaculate rooms, and even a proprietary beachfront area. Add that to its proximity to the "tourist/downtown" area, with its shops and restaurants, and you have a very...

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Helpful?
2Thank James T
Kara A, Manager at British Colonial Hilton Nassau, responded to this review

Dear Guest, Greetings from British Colonial Hilton Nassau! We are delighted that you found your visit with us to be "A little slice of Heaven"! Thank you for choosing us as your destination for business/pleasure trip, and we are more than happy that overall you had a great stay with us. Your recommendation is very valuable to us, and we...

Miami, Florida
Reviewed 3 March 2015

I like this hotel. First off the location is excellent. You are right downtown close to shops, tours, the beach and Dunkin Donuts is conveniently across the street for a good coffee fix. The room was nice (comfortable bed) and the housekeeping staff were very helpful and friendly. The restaurant and bar area has a nice ambiance, and the daily...

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Helpful?
1Thank Zoe S
Kara A, Manager at British Colonial Hilton Nassau, responded to this review

Dear Guest, Greetings from British Colonial Hilton Nassau! Our property is indeed an historic landmark in the heart of downtown Nassau, and we are glad that you found it to be excellent! Guest satisfaction is our highest priority and we appreciate your kind comments regarding our housekeeping staff, restaurant ambiance and happy hour. Thank you for your feedback, we look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated on downtown Nassau’s only private beach and the site of Old Fort Nassau, the British Colonial Hilton in the Bahamas has undergone a multi-million renovation throughout all areas of the hotel, and offers a taste of the island’s rich history, along with some of the most modern amenities for both business and vacation travelers. What’s more the hotel is only 25 minutes from Nassau (Lynden Pindling International) Airport. The hotel is a true Bahamian experience with a marble-tiled lobby and is studded with palm trees under a skylight ceiling. There are 288 luxuriously appointed guest rooms with harbor or island views. All rooms are furnished with tasteful decor, complemented by separate shower and bathtub. One-bedroom suites offer a separate living area with sofa bed, and Executive accommodations are also available along with the Executive Lounge, where attentive hotel staff assures that every need and whim will be met during your stay. Recreational activities are convenient and varied for leisure and business travelers alike. A 300-ft long private white sand beach is furnished with lounge chairs and thatched sunshades overlooking the harbor offering a peaceful and secluded access for an ocean swim or a day in the sun. Use of kayaks and snorkeling gear on the beach is complimentary. Bordered on one side by a tropical garden, the hotel's freshwater pool offers harbor views and has an expansive sundeck with lounge chairs and umbrellas. Both the sundeck and beach offer views of cruise ships moored nearby, and of the western tip of Paradise Island, 300 yards offshore. Guests can snooze in hammocks on the lawn adjacent to the pool. The property can also organize trips out reef snorkeling island exploring, boating, golf, tennis and scuba diving. For dining options, Aqua is a fun, casual restaurant serving international favorites with a Caribbean flair, or guests can meet up for cocktails at the Bullion Bar. The new Bullion Bar is the 'place to be seen' for happy hour with great drink specials and tasty snacks. ... more   less 

Additional Information about British Colonial Hilton Nassau

Address: One Bay Street, Nassau, New Providence Island
Region: Caribbean > Bahamas > New Providence Island > Nassau
Price Range: RM1,093 - RM2,351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — British Colonial Hilton Nassau 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
British Colonial Hilton Nassau Hotel Nassau
Hilton Hotel Nassau
Hilton Nassau
Nassau Hilton
British Colonial Hilton Nassau Bahamas
Hotel Style:
#2 Luxury Hotel in Nassau
#3 Family Hotel in Nassau
#4 On the Beach Hotel in Nassau
#4 Top resorts Hotel in Nassau
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Questions & Answers

Here's what travellers have asked, with answers from British Colonial Hilton Nassau staff and other travellers.
112 questions
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Key West, Florida

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ocean view”
 of 5 bubbles IanM595, 7 Dec 2016 | Read review
“Street side rooms only usable if you can sleep with the window closed and air conditioning on.”
 of 5 bubbles 473NickN, 4 Dec 2016 | Read review
“Choose a higher floor on the northside”
 of 5 bubbles carolf769, 30 Nov 2016 | Read review
“Didn't stay on the property.”
 of 5 bubbles tonijoye, 28 Nov 2016 | Read review
“Sea view rooms! With exception of Boxing Day and New Years when it is great to have a room overlooking the street For Junkanoo!”
 of 5 bubbles Linda120462, 26 Nov 2016 | Read review
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