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We just returned from an excellent stay at the Reef. We were a family of 11 staying in 3 rooms. The rooms were immaculate. The staff is the friendliest, most helpful I have ever encountered. If the price doesn't stop you, this is the place...More
We booked a two bedroom Ocean Suite and they gave us a Suite overlooking shipping containers and Cruise ships. When we complained they said they had no other rooms for another 24 hours
Refused to give us difference in Money$ 400 a night difference from...More
Muy husband had an accident at the slides. We were taken to the nursery where they were more concerned about some papers we needed to sign than his health. The nurse gold me to go and buy by myself the medicine he needed. We are...More
1 Thank Esther D
Response from AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph CollectionResponded 4 days ago
Hi Esther D, We are disappointed to hear about your experience at Atlantis and do understand your frustration. We appreciate you bringing this to our attention and please know the safety and security of our guests is always our foremost concern. Atlantis’ lifeguards are trained...More
The Atlantis resort itself is huge, simply enormous, and the amount of time a family can spend there really is based on the ages and interests of the children. For very small children - ours are 3 and 5 - the options can be a...More
First time at The Reef Atlantis and I have to say the stay was amazing. Kassi our housekeeper was amazing. She is very attentive and I love how she greeted us with a smile every time. Any time we came back to our room it...More
Thank Tanya F
Response from AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph CollectionResponded 3 days ago
Hi Tanya F, Thanks for choosing The Reef! It sounds like you had an excellent visit to paradise and we are delighted to hear that our staff took such great care of you. We will be sure to let Kassi know about your review and...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Refrigerator in room
Things to do
Casino and Gambling
Fitness Centre with Gym / Workout Room
US$420 - US$1,055 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Romantic Hotel in Paradise Island
#2 Casino Hotel in Paradise Island
#2 Family Hotel in Paradise Island
#4 Luxury Hotel in Paradise Island
#4 Spa Hotel in Paradise Island
#4 On the Beach Hotel in Paradise Island
Non-Smoking Rooms ,
Number of rooms
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New Providence Island >
Also Known As
The Reef Atlantis Hotel Paradise Island ,
Reef Atlantis Paradise Island ,
The Reef Atlantis, Autograph Collection Paradise Island, Bahamas
Response from Natasha5683 | Reviewed this property |
Stay AWAY I mean far AWAY from the Reef we've stayed at Atlantis 3+ times, every time at the Royal Towers, this last trip of 9 days we paid to stay at the Reef, and bite the back of your fist NEVER again! Everything was a... More
Stay AWAY I mean far AWAY from the Reef we've stayed at Atlantis 3+ times, every time at the Royal Towers, this last trip of 9 days we paid to stay at the Reef, and bite the back of your fist NEVER again! Everything was a complete disappointment, the lights in our bedroom did not work, the lights in our closest did not work, the mini fridge had a mind of its own, the curtains were the wrong size for our window/sliding door, ice machines were broken on 3 floors, there was mold in our shower.... they say "luxury" I say I'm better off sleeping on a lawn chair outside with the stray cats. No one from management has contacted us, no one has done anything to make things right. So stay at the Royal Towers, your upgrade will be far nicer then the utter crap shoot the Reef has been, complete disappointment, I don't think are family will ever return....we have 2.5 days to go to get off this island.