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Royal Agate Beach Resort

No: 1659, Jalan Pantai Cenang, Kampung Lubok Buaya, Langkawi 07000 Malaysia
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Traveller (338)
Room & Suite (48)
Dining (18)

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About

#1 of 1 resort in Kampung Lubok Buaya
Location
Cleanliness
Service
Value
Royal Agate Beach Resort (RABR) also known as the "Jewel of Cenang" is a brand new Boutique Hotel in the heart of vibrant Cenang Beach. Just 10 minutes (4.5km) away from the Langkawi International Airport, RABR features 52 well equipped rooms with all the trappings for the discerning Traveler. All rooms have quality Bedding and Linen with connecting bathrooms (en-suite) and FREE high speed Wi-Fi a
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Pool
Free breakfast
Bar / lounge
Restaurant
Breakfast available
Rooftop terrace
Breakfast buffet
Rooftop bar
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Room features
Air conditioning
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
276Reviews28Q+A50Room tips
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Michael F wrote a review Feb 2024
lancashire uk41 contributions5 helpful votes
Enjoyed our stay at this hotel.Well situated for bars and restaurants.Originally booked for 4 nights and extended for another 4 nights.We had a sea view room which was great.The room was large and kept very clean with regular change of bed linen and towels.All the staff were excellent,very friendly and efficient.Wouldn,t hesitate to stay here again.
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anthony Dave, Innkeeper at Royal Agate Beach Resort
Responded 4 weeks ago
Dear Mick Thank you for your kind words and for taking the time to leave a review. We are delighted to hear that you enjoyed your stay at our hotel and that you found our staff to be excellent, friendly, and efficient. We are glad that you were able to extend your stay and that you enjoyed the sea view room and the convenient location near bars and restaurants. We would be more than happy to welcome you back for another stay in the future. Thank you again for choosing our hotel Dave
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eliška J wrote a review Feb 2024
1 contribution
+1
This was absolutelly horrible hotel. I felt like in hostel, not like in resort. The elevator not worked for 2 days. The swimming pool is not working at all!! You cant use swimmingpool, because they told us they are ckeaning the pool. Haha thats not true, the pool was closed whole week and looked still same haha. The room was dirty, bathroom was disgusting. You hear everything from the outside and from other rooms and behind door, so you cant sleep. And the most horrible thing was that breakfast haha. Buffet breakfast was actually nothing. Only tousts, ommelets but you have to ask for it no fruit, no vegetables, nothing more. Just toust. Not even water for drink, only tea and coffe from powder. So never again. Oh and that bed was absolutelly hard! I never slept on harder bed. We had to left after two days and find another hotel.
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Date of stay: February 2024
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anthony Dave, Innkeeper at Royal Agate Beach Resort
Responded 15 Feb 2024
Dear Guest We deeply apologize for the inconveniences and negative experiences you encountered during your visit. Your comments are particularly concerning to us and we assure you that we take your feedback seriously. We understand your frustration regarding the elevator being out of service for two days and the swimming pool being closed during your stay. We apologize for any inconvenience caused and assure you that we are working diligently to address and rectify these issues to prevent any future recurrence. Also we would like to reinstate that the elevator was under going service therefore it was closed for 2 hour in day time & 5 hours ( 12 midnight till 5am ) for consecutively 2 days we try to minimize the inconvenience for our guests. Meantime our swimming pool is closed temporarily for major cleaning and a notice has been put up for our guests. Regarding the cleanliness of your room and bathroom, we are truly sorry for not meeting your expectations in terms of cleanliness and comfort. This is not the standard we strive to uphold, and we will be conducting a thorough reassessment of our housekeeping procedures to ensure such issues are promptly rectified. We apologize if you experienced disturbances from external noise and other guests during your stay. Your comfort, tranquility, and restful sleep are very important to us. We take this matter seriously, and we will be looking into ways we can improve soundproofing in our rooms to minimize any disturbances. Regarding the breakfast buffet, we apologize for the limited options provided. Your feedback is crucial in helping us improve our amenities and offerings, and we will take this into consideration as we work towards enhancing our breakfast selection to cater to a wider range of preferences. Once again, we apologize for the inconveniences you faced during your stay with us. We value your opinion and would appreciate the opportunity to make it up to you. If you would be willing to give us another chance, please reach out to our management team, and we will ensure that your next visit is nothing short of exceptional.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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luvofholidays wrote a review Jan 2024
australia1314 contributions155 helpful votes
+1
We wanted to book budget affordable accommodation. The only requirements were clean with a nice view. We certainly got what we expected. In fact the view was even better. We booked 2 x Seaview rooms for my family. We were allocated on floor 3. So we had rooms facing the beach opposite each other. This was perfect with our older children. The rooms are basic but is in line with what you pay for. The breakfast is basic but the view from up the top is amazing. I recommend as long as you know what you’re paying for. It had hot water, clean and pretty comfortable. Definitely a room with a Seaview is the best choice. Very grateful they were able to allocate us next to each other on the same floor high enough to take in a beautiful view. Location is excellent close to many restaurants.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anthony Dave, Innkeeper at Royal Agate Beach Resort
Responded 18 Jan 2024
Dear luvofholidays Thank you for taking the time to review your stay with us. We appreciate your feedback and are glad to hear that you found our accommodation to be budget-friendly and clean with a nice view. We are delighted that the view exceeded your expectations. As you mentioned, our rooms are basic, but we strive to provide comfortable and clean accommodations for our guests at an affordable price. We are glad that you found the room to your satisfaction and appreciated the hot water and comfortable bed. We take pride in our location and are pleased that you found it excellent, with many restaurants nearby. We aim to provide convenience to our guests in terms of accessibility to various dining options. Thank you for recommending our hotel and emphasizing the importance of knowing what you are paying for. We believe that transparency is key in ensuring that our guests have a pleasant and satisfactory experience during their stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jamiatul hernini wrote a review Dec 2023
3 contributions2 helpful votes
The perfect place from which to explore Cenang Beach. Very comfortable and spacious room and very affordable does not hurt your pocket but will give you all the basics things you need for a vacation. Plenty of fantastic eateries near the hotel just walking distance. Friendly receptionist staff and fantastic housekeeper, they kept my room very very clean. I love how strategic this hotel is, just few steps from the beach and shops. I will certainly be back <3
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Parking a bit difficult to get, no worries you can always use a grab or just rent a bike
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anthony Dave, Innkeeper at Royal Agate Beach Resort
Responded 5 Dec 2023
Dear Jamia Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our rooms comfortable, spacious and well-priced, and that our location was convenient for exploring Cenang Beach. Our team takes pride in providing exceptional service, and we appreciate your kind words about our friendly receptionist staff and housekeeping team. We 're thrilled that you enjoyed the nearby eateries and found our hotel to be strategically located. We can't wait to welcome you back on your next trip to Cenang Beach!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scenic01309275194 wrote a review Nov 2023
1 contribution
We spent two nights. Room was spacious and clean. Front desk staff were extremely helpful and friendly. No request was too much for them. Great location. Value for money. Would definitely stay there again.
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Date of stay: November 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anthony Dave, Innkeeper at Royal Agate Beach Resort
Responded 13 Nov 2023
Dear Guest Thank you so much for taking the time to write such a positive review! We're thrilled to hear that you had a great stay with us at our hotel. It's wonderful to know that you found your room to be spacious and clean. We take pride in providing a comfortable and well-maintained space for our guests to relax in. Our front desk staff will be delighted to receive your compliments. We're glad that their helpful and friendly nature stood out to you. At out hotel we strive to go above and beyond to meet our guests needs, and its encouraging to hear that we succeeded in doing so during your stay. It's also great to hear our location and pricing meet your expectations. We understand the importance of offering both convenience and value to our guests. thank you for considering us for future stays as well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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YONG Nainar wrote a review Oct 2023
Kuala Lumpur, Malaysia1 contribution
The overall maintenance of the resort left much to be desired. The common areas, such as the lobby and hallways, were in a state of disrepair. It was evident that the resort had seen better days and was sorely in need of renovation. The pool area, which was another selling point for the resort, was unkempt, with dirty water and broken loungers. I attempted to communicate my concerns with the management, but they seemed indifferent to the feedback. It was clear that they were more interested in taking guests' money than providing a satisfactory stay. This lack of responsiveness to guest concerns only added to the frustration of the experience. One would expect a beachfront resort to have a prime location for enjoying the sun and sea, but the Royal Agate Beach Resort failed in this regard as well. The beach was littered with trash and lacked proper maintenance. It was far from the idyllic and serene beach experience I had envisioned. Additionally, the noise levels in the resort were unbearable. There were frequent parties and disturbances that went on well into the night, making it impossible to get a good night's sleep. It seemed that there was no consideration for the comfort and tranquillity of the guests. In the end, my stay at the Royal Agate Beach Resort was a huge disappointment. I expected a relaxing and enjoyable beachfront getaway but instead endured a litany of issues, ranging from poor service and unclean rooms to false advertising and a general lack of care for guest satisfaction. This experience has left me with a sour taste and a desire to warn others about the dire state of this so-called "resort." Save your time, money, and sanity, and look elsewhere for a truly enjoyable vacation destination. My suggestion: 1. The Resort Manager should resign from the position because of his/her failure to manage the small resort. 2. Staff should be well trained
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Date of stay: August 2023
Value
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anthony Dave, Innkeeper at Royal Agate Beach Resort
Responded 8 Nov 2023
Dear Yong Thank you for taking the time to share your feedback regarding your recent stay at the Royal Agate Beach Resort. We sincerely apologize for the disappointing experience you had and the inconveniences you encountered during your visit. We understand your concerns about the overall maintenance of the resort, including the lobby, hallways, and pool area. We take these matters seriously and will address them with our management team to ensure that necessary renovations and improvements are made promptly. We are sorry to hear that your attempts to communicate your concerns with the management were met with indifference. We strive to provide exceptional service and it is disheartening to learn that we fell short in this aspect. Rest assured, we will review our communication processes to ensure that all guest feedback is acknowledged and addressed appropriately. Regarding the beachfront experience, we apologize for the lack of proper maintenance and cleanliness. We are committed to maintaining a pristine environment for our guests and will work diligently to rectify this issue. We understand your frustration with the noise levels and disturbances during your stay. We apologize for any inconvenience caused and will take steps to ensure that our guests can enjoy a peaceful and restful environment. Your suggestions regarding the Resort Manager and staff training have been duly noted. We appreciate your input and will evaluate our management structure and training programs to ensure that our team is equipped to provide the highest level of service to our guests. Once again, we apologize for the negative experience you had at our resort. We value your feedback and will use it to improve our services and facilities. We hope that you will consider giving us another opportunity to provide you with the exceptional beachfront getaway you had envisioned.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arul J wrote a review Oct 2023
3 contributions
1. Friendly staff. 2. Room was clean & cleaned daily. 3. Great location on Pantai Cenang. 4. Great balcony view. 5. Only setback was the sliding window could not latch lock, raised it but was not fixed well as it still was not able to latch lock.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: If taking the room with balcony, do check if the sliding window is able to latch lock.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anthony Dave, Innkeeper at Royal Agate Beach Resort
Responded 16 Oct 2023
Dear Arul Thank you for taking the time to leave a review. We are glad to hear that you found our staff friendly and that your room was clean and cleaned daily. We also appreciate your positive comments about our great location on Pantai Cenang and the great balcony view. We apologize for the inconvenienceyou experienced with the sliding window. We regret that it was not properly fixed and did not latch lock. We take your feedback seriously and will address this issue with our maintainence team to ensure it is resolved for future guests. Thank you for bringing this to our attention and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for even a better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LightPacker817003 wrote a review Oct 2023
2 contributions
Good location we are glad it had a pool at the back . Work going on can be a bit noisy room large had to put a switch on for hot water could do with money spent on it . Staff spot on no issues very polite
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Date of stay: October 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anthony Dave, Innkeeper at Royal Agate Beach Resort
Responded 7 Oct 2023
Dear LightPacker817003 Thank you for your feedback! We're pleased to hear that you enjoyed our convenient location and the pool at the back. We apologize for any inconvenience caused by the ongoing refurbishment work, and we appreciate your understanding. We'll make sure to address the issue with the hot water switch to ensure more seamless experience for our guests . Additionally , we're gald that our staff was able to provide excellent service during your stay. We hope to welcome you back soon and provide an even better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rajeswary V wrote a review Jul 2023
1 contribution
worst experience, the room door was very hard to open, the toilet door doesn't(broken) have a lock, and breakfast at Roof Garden Limited (5 menus), and the floor was dirty with bird droppings if lucky you can have breakfast with crow.
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Date of stay: July 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anthony Dave, Innkeeper at Royal Agate Beach Resort
Responded 16 Jul 2023
Dear Rajeswary Our sincere apologies on your recent experience at our property. It sounds quite frustrating to encounter difficulties with the room door and not having a lock on the toilet door. We understand how these issues can greatly impact your stay and make you feel uneasy. Regarding the breakfast at Rooftop limited, I apologize for the inconvenience caused by the dirty floor and bird droppings. It is unacceptable for guests to have to deal with such cleanliness issues during a meal. Your concern about having breakfast alongside crows is also understandable and not a pleasant experience. Have you communicated with the hotel management on this? We should be able to make the rectification immediately and less damage to your experience. However, we take note on the above and ensure you we will work on the improvements. Thank you for your honest feedback. We hope you will give us another opportunity to showcase our true guest experience. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nadia089 wrote a review May 2023
Huddersfield, United Kingdom578 contributions207 helpful votes
+1
In its day the hotel would have been good but unfortunately it’s very dated,our room was large with 2 beds which were comfy and clean but the sheets were too small and were always ruffled.The bathroom was very dated and dirty in places,the shower typical of Asia wets everything because there is no screen and the water goes everywhere.The WiFi was quite poor we got a better reception at the beach bars.We had a safe tea/ coffee making facilities a tv and a fridge,the hanging space was small… the air con was good and kept us cool.The pool area was not good,and I never saw anyone using it.The location is close to the beach and near shops,however the entrance to the hotel is at the end of a run down shopping arcade.The staff were all very nice and very helpful and they made our stay more pleasant,for what we paid per night I’m sure we could have got a better hotel with modern facilities.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anthony Dave, Innkeeper at Royal Agate Beach Resort
Responded 25 May 2023
Dear Nadia Thank you for your review of the hotel. We apologize for any discomfort your experienced during your stay and we appreciate your honest feedback. Our team works hard to ensure our guests have a pleasant stay, and we take your comments into consideration to improve in the areas you mentioned. We hope you will consider staying with us again in the future so we can show you a more enjoyable experience. Thank you again for your feedback. Dave
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 100 - RM 114 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaKedahLangkawi DistrictLangkawiKampung Lubok Buaya
NUMBER OF ROOMS
52
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ROYAL AGATE BEACH RESORT (R̶M̶ ̶1̶6̶2̶) RM 129: UPDATED 2024 Reviews, Price Comparison and 342 Photos (Kampung Lubok Buaya) - Tripadvisor

Frequently Asked Questions about Royal Agate Beach Resort
Which popular attractions are close to Royal Agate Beach Resort?
Nearby attractions include Underwater World Langkawi (0.07 km), Au Chong Beach Bar Cafe (0.3 km), and Cenang Mall (0.3 km).
What are some of the property amenities at Royal Agate Beach Resort?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
What food & drink options are available at Royal Agate Beach Resort?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Royal Agate Beach Resort?
Conveniently located restaurants include Yasmin Restaurant, MY French Factory, and Hadramawt Express Restaurant.
Are there opportunities to exercise at Royal Agate Beach Resort?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Royal Agate Beach Resort?
Many travellers enjoy visiting Selva's Untold Stories (7.4 km) and Beras Terbakar (field Of Burnt Rice) (7.0 km).
Does Royal Agate Beach Resort have any great views?
Yes, guests often enjoy the ocean view available here.