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Mulu Marriott Resort & Spa

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291 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Bandar Seri Begawan, Brunei Darussalam
Reviewed 13 February 2016

The Mulu Marriott is the only option for luxury up in Mulu. The next best is the park bungalows which are at headquarters and then a smattering of tatty homestays. So while the Marriott is the obvious choice for anyone not on a shoe string budget, or twisted curiosity to stay in a shack, their kitchen does need some work....

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Helpful?
1Thank geojak0
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear geojak0, Greetings from Mulu Marriott. Firstly please accept my apologies your experience around F&B did not meet up to expectations. We have just come off a very busy period - one of the busiest since our opening and can agree there was some learning's for the team, particularly around the speed of getting orders out. Thank you for this...

Seria, Brunei Darussalam
Reviewed 11 February 2016

We had a lovely few days at the Mulu Marriot. We pre booked our excursions and visited Deer and Lang Caves with Lawrence the guide, who showed us lots of snakes and wildlife, and then saw the mass exodus of the bats from the caves. We walked 3.8 k to and from the caves; a relatively easy walk along a...

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Helpful?
Thank Sarah C
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Sarah C, Greetings from Mulu. We were all so thrilled you had such a great stay. Thank you also for your special mentions of some of our star hosts! The team here really go above and beyond to ensure our guests have a memorable experience in Mulu. On the flip side, please accept my apologies for the lengthy checkout....

Boulder, Colorado, United States
Reviewed 8 February 2016 via mobile

Tying from Kota Kinabalu/Sabah to Sarawak's famous Gunung Mulu National Park is an all day experience as one must go through the oil refinery town of Miri before hitting the rain forested jungle of Mulu. What a pleasant and wonderful surprise awaits in Mulu-the world class amenities of the Marriot. Having traveled for business for yeas I saved up my...

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1Thank BolderK
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear BolderK, Thank you for your wonderful review! It was a pleasure to host you and your family recently. Glad to hear you enjoyed our renovated facilities. We hope to have the opportunity to host you again in the not too distant future. With kind regards, Grant Young Resort Manager

New York City, New York
Reviewed 3 February 2016

Been meaning to review for a few weeks. My partner and I were there as part of a larger holiday around Borneo. We had a wonderful stay. Other places we stayed in Borneo were missing amenities due to their remoteness. We found that Mulu Marriott met all of the standards of a hotel in far less remote areas. We chose...

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Thank jayster
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear jayster, Thank you for your wonderful review. It was very pleasing to note you had such a great experience. I agree, coming back to our comfortable rooms is always a welcome respite after a day of adventure in the park! jayster, I hope we have the opportunity to meet once again. See you in Mulu again soon. With kind...

Australind, Australia
Reviewed 26 January 2016

The best place to stay in mulu .great service.rooms are large and very clean an comfortable.nice pool and good food .you carnt go wrong . The hotel is located close to the national park for easy access to the caves and canopy walk with pick up and drop off by the hotel at no cost I mite add . Fantastic...

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4Thank dave h
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear dsh62, Greetings from the Mulu Marriott. I was so pleased to read your review and learn of your wonderful experience here. I'm glad you enjoyed our lounge also.. we have recently implemented a new menu there which is getting some great feedback from our guests. dsh62, we hope to see you in Mulu again some day soon. With kind...

Perth, Australia
Reviewed 16 January 2016

The rooms are situated in a very peaceful setting. In the early mornings, you can sit on your balcony and watch the birds, butterflies and squirrels darting about in the trees. The restaurant is lovely and the staff very happy to cater for individual needs. Chef Gunalan ensured that my daughter and I, both vegans, had plenty to eat. The...

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2Thank Lawrence L
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Lawrence L, Thank you for your very kind review. I'm glad Gunalan and the culinary team took such good care of you and your family during your recent visit.. they do indeed provide great personalized service for our guests. Thank you again, and we look forward to hosting you in Mulu once more. With kind regards, Grant Young Resort...

Tallinn, Estonia
Reviewed 15 January 2016

Mulu Marriott is an amazing place. Just the location by itself is really beautiful. Not so many tourists so rather peaceful. The hotel is amazing, beautiful new rooms and all the comforts you might need. The service is amazing, one of the best I have seen in the world - everybody is polite, helpful and really go the extra mile...

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Thank Sten000
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Sten000, Greetings from Mulu Marriott Resort. The team and I were thrilled to read of your wonderful experience. I do hope you enjoyed our National park next door also. You will be pleased to note a bandwidth upgrade for internet access is right around the corner. We certainly can't wait to unveil that to our guests. Please do visit...

Singapore, Singapore
Reviewed 12 January 2016

We stayed for 3 nights on 20 Dec. My family wanted an outdoor adventure so we chose to explore the wonderful caves of Mulu. This hotel by far the most luxurious in the area. Whenever we spend a little extra on accomodation, we would expecting a nice cozy room and comfy bed. Mulu Marriot certainly met our expectation. The room...

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Helpful?
Thank pakudiver
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear pakudiver, I am so pleased you and your family enjoyed your stay in December. Sounds like you were able to enjoy a lot of what Mulu has to offer! The cave tours can be a little tiring, but the magic of the UNESCO caves certainly makes the walking worthwhile! Thank you pakudiver, hopefully we will see you all in...

Reviewed 11 January 2016 via mobile

Very luxurious stay while spending 3 days in nearby Mulu NP. Private shuttle to AirPort (staff Will await you after landing) and NP just a couple of minutes drive away Rooms are perfect, bathing with jungle view Very kind staff, are extremely helpfull with questions About park and surroudings Full breakfast buffet with lots of fresh fruit HBO movie channel...

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Thank EHUB149
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear EHUB149, Greetings from Mulu Marriott and thank you for your kind review! We were very pleased you enjoyed the rooms and took advantage of our complimentary shuttle services. Appreciate your feedback also on the music in our public areas. Will be sure to monitor guest feedback on this. EHUB149, thank you for staying with us. We hope to see...

Canada
Reviewed 31 December 2015

If it were not for the bad dinning experience, this location would have received a 5+ Rating. The hotel is beautiful. The architecture, construction material and design elements fit the natural (tropical) setting perfectly. The open spaces with fans (reception, great room and bar) are relaxing, very comfortable and make one pleased to be in the open air and not...

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Thank Mitch811
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Mitch811, First and foremost please accept my sincerest apologies regarding your dining experiences during your recent visit. Whilst there was some logistical challenges in late December due to a last minute surge in bookings and extended closure of F&B vendors, what was most disappointing to read was your service encounters. Rest assured your feedback will be shared with the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Free Parking
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Experience 5-star luxury in a lush tropical rainforest with Mulu Marriott Resort & Spa in Malaysia - just five minutes from Gunung Mulu National Park, a UNESCO World Heritage Site. Wake each morning in a luxurious room suspended on a walkway set in the forest. Suitable getaway for family vacations, couple retreat, adventure seekers, business meetings and intimate wedding destination. ... more   less 

Additional Information about Mulu Marriott Resort & Spa

Address: Sungai Melinau | PO Box 1145, Mulu, Gunung Mulu National Park 98008, Malaysia (Formerly Royal Mulu Resort)
Region: Malaysia > Sarawak > Gunung Mulu National Park
Price Range: RM498 - RM578 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mulu Marriott Resort & Spa 5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Royal Mulu Hotel Gunung Mulu National Park
Hotel Royal Mulu
Mulu Marriott Resort & Spa Sarawak/Gunung Mulu National Park
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Questions & Answers

Here's what travellers have asked, with answers from Mulu Marriott Resort & Spa staff and other travellers.
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Questions? Get answers from Mulu Marriott Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms nearby to lobby is best.”
  • Bridge that links Mulu Marriott to the mainland.
  • Balcony facing river view
 of 5 bubbles SweeL_13, 4 Nov 2016 | Read review
“High numbered rooms are some way from the entrance and facilities.”
 of 5 bubbles Underground_boy, 27 Oct 2016 | Read review
“Choose room closer to lobby”
  • Big comfy bed
  • Perfect!
  • Welcome Chocolates
  • Balcony
  • Room Deco
 of 5 bubbles vdimin, 7 Oct 2016 | Read review
“All rooms are excellently positioned”
 of 5 bubbles 59stuarto, 27 Sep 2016 | Read review
“Choose one closer to the lobby/restaurant (Block 1 or 2) for convenience.”
 of 5 bubbles Quiwan, 25 Sep 2016 | Read review
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