Capital O 89695 Planters Hotel
No 44, Jalan Besar, Tanah Rata 39000 Malaysia
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Avg. RM 113 /night, 8/8 - 8/9
RM 186
per night
RM 141
per night
RM 95
per night
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3.0
#8 of 17 small hotels in Tanah RataLocation
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Fancy a scenic getaway in Cameron Highlands? Be sure to include Capital O 89695 Planters Hotel in your itinerary as its convenient close to Robinson Falls, Time Tunnel Museum, and Big Red Strawberry Farm will make the trip more fun with nearby attractions to be visited.Special FeaturesCapital O by OYO is where we celebrate Premium stays with impeccable amenities for guests to enjoy. With the aim to meet every traveller's needs, OYO Capital O 89695 Planters Hotel is where quality meets comfort. The spacious rooms feature modern decor, topped with matching wood furnishings that give an elegant look to the interior.Capital O comes with premium amenities to make your stay even better. Taking a step into the hotel, guests will find well-lit rooms equipped with air-conditioning, big LCD TV of minimum 32"", Mini-fridge, Electric Kettle, and a premium quality mattress for a comfortable night's rest. High speed Wi-Fi allows you to stay connected with your loved ones. The property takes extra care of its guests by providing Parking facility, Card and Cash payment option, and CCTV surveillance to ensure safety and security.NearbyCameron Highlands is not all about strawberries and teas. There are plenty of food options in the area and the property is within walking distance to Singh Chapati, Cameron AA Curry House, and The Lord's Cafe. One can enjoy a cup of joe at Starbucks nearby too.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Currency exchange
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Room features
Desk
Safe
Bottled water
Wake-up service / alarm clock
Coffee / tea maker
Kitchenette
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Malay
Location
No 44, Jalan Besar, Tanah Rata 39000 Malaysia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 96 out of 100
96
61 Restaurants
within 0.5 kilometers
84Reviews0Q+A9Room tips
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Detailed Reviews
This is the worst hotel I had ever stayed in my life. I walked and book for the so called "Deluxe" room for RM180/night.The room is lack of maintenance. I m wondering whether the bed sheet is changed daily. I feel itchy while I was trying to sleep at night and I totally can't fall asleep after I found out that there are bed bugs. My neck, shoulder, stomach, thigh was bitten by the beg bugs.I can only keep my eyes open for the whole night as I keep feeling that the bed bugs are crawling on my body and it's truly noisy downstairs from mid night till morning as the hotel is just beside the main road. We can hear clearly ppl laughing, talking, shouting, open the door close the door, starts engine and etc. It was such a long and suffering night to me!!!it's not worth for rm180 and I will never go back again unless they re-renovate the hotel again!!that is truly a nightmare to me!!!!!
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Date of stay: May 2014
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
very bad manager with not welcoming attitude ...the owner or or the real manager talks on the phone while Guests checking in and also not giving respect to the Guests as well...very sad to say the same housekeeping from the morning to night and they worn out..very bad management .
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Date of stay: December 2014Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is one of the worst hotel i have ever stayed in my travelling life. i walked in and got myself a Deluxe room for RM180.00. I was too tired to look for hotels around brinchang because drove from Johor...
The person at the reception was not welcoming at all when i walked over to the counter because maybe i was judged on my appearance. room was clean but full of defects, poorly managed.
Upon check in, remind them to turn on the Hot water and please turn your shower nob to the right for hot water.
The night receptionist, i have never seen someone who is so unfriendly at the counter of any reception. Friendly advise, if you could afford to pay, do not stay in this hotel. It should be the last option.
P.S avoid staying on 1st floor room 108 or 107, the noise from the next door restuarant will keep you up all night long.
The person at the reception was not welcoming at all when i walked over to the counter because maybe i was judged on my appearance. room was clean but full of defects, poorly managed.
Upon check in, remind them to turn on the Hot water and please turn your shower nob to the right for hot water.
The night receptionist, i have never seen someone who is so unfriendly at the counter of any reception. Friendly advise, if you could afford to pay, do not stay in this hotel. It should be the last option.
P.S avoid staying on 1st floor room 108 or 107, the noise from the next door restuarant will keep you up all night long.
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Date of stay: March 2014Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Positive side:
Clean room
Negative side:
Lousy location, unfriendly staff, overpriced for a small room (RM 180), unstable bed is disappointing, NO HOT SHOWER, room overlooking at the back of the premise, not suitable for family, Would not suggest to anyone.
Clean room
Negative side:
Lousy location, unfriendly staff, overpriced for a small room (RM 180), unstable bed is disappointing, NO HOT SHOWER, room overlooking at the back of the premise, not suitable for family, Would not suggest to anyone.
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Date of stay: October 2013Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staff are the same ones from morning till night looking very tired n worn out. Manager or the owner talking very loudly at lobby area ignoring guest shows no respect for paying guest. Keep screaming on top of her voice calling for the staff when the poor receptionist are busy with checking us.
Room were clean but the toilet looks like never been washed as if someone has used before. Wifi was working in our room. Good hot shower. The owner should look at taking care of the staffs as well making money. Really poor management.
Room were clean but the toilet looks like never been washed as if someone has used before. Wifi was working in our room. Good hot shower. The owner should look at taking care of the staffs as well making money. Really poor management.
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Date of stay: February 2013Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Ask for room away from main road for quiet sleep ins.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PRO:
- Average price (180 RM for King Size bed)
- Large Room
- Excellent location
- Newly renovated / flat TV on room
CON:
- Sheets had not been changed, everything full of hair, we were not the only ones (other guests also complained), we had to change the sheets by ourselves.
- In general the room (and the building) had a dirty shining.
- No breakfast because cook was on holiday!??!
- Bathroom was poorly constructed and you easily flood everything during a regular shower.
- Average price (180 RM for King Size bed)
- Large Room
- Excellent location
- Newly renovated / flat TV on room
CON:
- Sheets had not been changed, everything full of hair, we were not the only ones (other guests also complained), we had to change the sheets by ourselves.
- In general the room (and the building) had a dirty shining.
- No breakfast because cook was on holiday!??!
- Bathroom was poorly constructed and you easily flood everything during a regular shower.
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Date of stay: September 2011Trip type: Travelled as a couple
Value
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed there for one night and would never come back. Checked hotels in Tanah Rata and this one seemed to be ok so we did not even check the room before we paid. At the reception they have a notice that only 50% will be refunded if you are not happy with the room after you already paid. I guess I know why now. The room would be ok if the outside wall was not all moldy. I mean the whole wall was blue and the smell in the room was terrible. From what I could understand the receptionist (was very hard to understand him anything he was saying), this was the only room they had free so we had no choice but stay there for the night. Next night we went to Hillview Inn.
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Date of stay: March 2013Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was in Tanah Rata with my 85 yes old mum when suddenly she wanted to go to the toilet. The public toilet was a distance away and therefore my sister took her to this hotel and asked for the toilet from a receptionist called Abdulla. She told them there was no toilet and asked that my mum used the public toilet which was a problem for my mum to walked. I was very angry and approached Adzilla and asked her there should be a toilet in the hotel. She said yes but only for staff use. I asked that I speak to the owner directly. She tried to call a Madam Bala but she was not around. I would agree with the negative reviews that this hotel has.
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Date of stay: August 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Piyadarshini, Public Relations Manager at Capital O 89695 Planters Hotel
Responded 29 Aug 2018
Dear Mr Tan, First and foremost we would like to apologise for any inconvenience that you faced during your visit to our hotel. However, upon clarification with our staff Adilla, we were informed that she had politely explained to you that the toilet was under repair and further explained that the staff toilet was a distant away where one would have to cross a drain, which is certainly not suitable for your mother to use. She also suggested that the next door cafe where you had your meal with your family rents out their toilet for a nominal fee. However, we were informed that you were unhappy and insisted you wanted to use the toilets in the hotel rooms instead. This we are afraid is against our hotel policy as the rooms are fully occupied considering it is the holiday season. Hence, we are unable to allow non-patrons to utilise the hotel room toilets. We hope you understand that this is a standard policy to avoid any disruption to our hotel guests. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really the only good point about this hotel was the good location. I had to pay cash as their credit card machine wasn't working, did not get a receipt. The hallway smelled of cigarette smoke. The bed linen was clean but stained and grey with age. There was a kettle in the room but no cups or tea and coffee. No aircon and an extra charge to hire a fan. There are a lot of accommodation choices in Tanah Rata, this place seriously needs to lift it's game! I would not recommend it.
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Date of stay: August 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Piyadarshini, Sales and Marketing Executive at Capital O 89695 Planters Hotel
Responded 1 Jan 2018
Dear Gabrielle H, Thank you for your comments and review. We are extremely sorry to hear that you did not find our place up to your expectations. We will certainly make a note of your complaints and try to rectify the problems and hopefully see you again for a much better experience. We would like to apologise for any inconvenience that you faced during your stay. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This property is well situated in the center of town with all the sounds, smells and atmosphere which that entails. We opted for the premium room which is ample in size. After an interrupted first night sleep due to a sour smell eminating from the bed , upon investigation on the second night of our stay by removing the pillow cases and stripping the bed we were horrified to find that the pillows were filthy with red sweat stains and dirt. The mattress cover was blood stained in an area that could be deduced as a feminine accident. Additionally, the mattress had large fresh and old blood stains in a similar area. Being that my traveling companion was recovering from typhoid fever and the hour, we turned the mattress over , eliminated the mattress pad, used our clothing as pillows and spent an uncomfortable evening . Additionally, the room had interior wall mold which will activate anyone who has upper respiratory issues. Avoid at all costs if you have any allergies.
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Date of stay: December 2015Trip type: Travelled as a couple
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"Room 204 was great - the TV worked and so did the shower (you have to let it run a bit for it to get hot but it does get REALLY hot!). There was lots of room to unpack and the windows face a side street and not the main street so might be a bit quieter than other rooms."Read full review
PRICE RANGE
RM 100 - RM 160 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Planters Hotel
LOCATION
MalaysiaPahangCameron HighlandsTanah Rata
NUMBER OF ROOMS
39
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingCAPITAL O 89695 PLANTERS HOTEL (R̶M̶ ̶2̶0̶0̶) RM 178: See 68 Reviews, Price Comparison and 36 Photos (Cameron Highlands)
Frequently Asked Questions about Capital O 89695 Planters Hotel
Which popular attractions are close to Capital O 89695 Planters Hotel?
Nearby attractions include Cameron Highlands Trail No. 3 (0.4 km), Church of Our Lady of Mount Carmel (0.4 km), and Cameron Highlands Trail No. 5 and 7 (0.4 km).
What are some of the property amenities at Capital O 89695 Planters Hotel?
Some of the more popular amenities offered include free wifi, express check-in and check-out, and currency exchange.
What are some restaurants close to Capital O 89695 Planters Hotel?
Conveniently located restaurants include Singh Chapati Urban Restaurant, Misokimchi Tanah Rata, and Yong Teng Cafe.
Is Capital O 89695 Planters Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Tanah Rata.
Which languages are spoken by the staff at Capital O 89695 Planters Hotel?
The staff speaks multiple languages, including English and Malay.