STRAWBERRY PARK RESORT is located 6,000 feet above sea level in Cameron Highlands where the air is clear, cool and invigorating. The resort offers an extensive range of facilities, which includes 146 rooms, and suites, 6 Food & Beverage outlets and a variety of recreational facilities including an indoor swimming pool. It is a resort where holidays are forever.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled in a scenic location, Strawberry Park Resort garners applause for its serene atmosphere and well-maintained, clean facilities with a peaceful vibe. The resort's amenities, including spacious rooms with balconies, various dining options, and recreational activities like tennis and an indoor pool, are a hit among guests.
While the staff's friendliness is often commended, some visitors have pointed out occasional lapses in service. Opinions on value and room upkeep are split, yet many agree that the resort's tranquil setting and cleanliness are noteworthy.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Pricey
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Well-appointed
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Resort has great and speedy service by staff even at around 10pm. Family hotel room was well cleaned, and it also came with a breathtaking view of the hills from the balcony. Breakfast food was great as well as the Chinese food that we had for dinner. Other facilities are well maintained.
Great family resort for a quiet getaway.
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Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SPR Management, Marketing at Strawberry Park Resort
Responded 4 weeks ago
Dear Adventure13862240077, Greetings from Strawberry Park Resort! Thank you so much for your wonderful review. We are thrilled to hear that you enjoyed our service, clean and scenic room, delicious meal, and well-maintained facilities. Thank you once again for your review. We look forward to welcoming you and your family back for another great stay. Yours Sincerely, The Management Strawberry Park Resort
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The staff here are very friendly, hospitable, and warm. It is located somewhat high up, and their main restaurant (where one has breakfast, lunch or buffet dinner) has a beautiful view of the valley below and around. The food is good, and we ate at their Chinese restaurant almost every evening. They have a jungle tour (10RM) which was guided and the guides explained the features of the flora really well, and took care of the children and the guests on the 1 hour + hike, making sure everyone had a foot hold and helping guests traverse tricky uphill/downhill sections.
The room is well stocked and clean, however if the other guests are noisy you may hear them through your balcony. The swimming pool is nicely heated and big enough to exercise in (ie. do some short laps).
The drive up to the resort may be tricky for those not experienced navigating turns uphill/downhill, but basically the drive into cameron highlands IS like that, so nothing much different for those with some experience, just go slow and keep left. (Personally I had no problems)
Lastly, do plan your travels early in the morning (8am) as the traffic during the holidays (go research Cameron highlands traffic jams) was atrocious (not a knock on the hotel), and as the resort is located between Brinchang and Tanah Rata, and not really walkable either direction, do go out early, and come back by noon/1pm and just enjoy lounging around the resort!
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip:Block G was near to the breakfast but can be noisy due to guests walking by, other blocks are...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I find the review of places such as this difficult. Whilst, with a single exception, there was nothing really about which to complain neither was there anything to applaud. The room was spacious and not uncomfortable. A bit tired perhaps but again not sufficiently so as to make a fuss about. We were in a block behind the main building and, although on the top floor, the view was restricted and nothing spectacular. We were only there for one night but as far I was able to discern the only decent view was from the balcony off the main dining room. I may be wrong as there may have been rooms above the reception and dining rooms. If there were they would have had the same view as from the dining room. The breakfast was O.K., but nothing special and once again, a constant irritant in respect of breakfasts in most places where we have stayed, those things that should have been hot were not. The ability to keep cooked buffet food meant to be eaten hot hot appears to be beyond the capability of most hotels we have stayed in in both Singapore and Malaysia and here was no exception. Given that the breakfast room did not open until 0700 but we were able to get in at 0650 I find the lukewarm food we encountered to be unacceptable.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fenny Ooi, Marketing at Strawberry Park Resort
Responded 6 Aug 2020
Dear Guest, Greetings from Strawberry Park Resort! Thank you for sharing your experience with us. We take pride in our resort and the services we provide to our guest and unfortunately, we did not meet your expectations this time. We are sorry to hear that you did not enjoy your stay at our resort. We have also noted your concerns and rest assured that your comments will be shared to our management for better improvement. We value your time taken to write this review which we truly appreciate and we hope we will be able to welcome you and your partner again in the future. Yours Sincerely, The Management Strawberry Park Resort
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Stayed 31 July to 1 Aug for one night (thanks god it was for one night). Food is hopeless, even the basic didn’t work. Tomato soup tasted weird , chicken chop came under cooked , sent back , came as plastic. Breakfast was disaster , there was no “service” room Was dirty , see the photos the curtain had a huge stains that were months old. We paid extra for the third person , toiletries , water , all was for two people , I called twice , nothing came and I gave up.
Either avoid it , or go and try to experience something that’s hard to believe
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fenny Ooi, Marketing at Strawberry Park Resort
Responded 7 Oct 2020
Dear Guest, Greetings from Strawberry Park Resort! Thank you for sharing your experience with us. We take pride in our resort and the services we provide to our guest and unfortunately, we did not meet your expectations this time. We are truly sorry for the unpleasant experience you had during your stay and we have taken note of your concerns in regards to our food, room and services. Thank you for bringing the matter to our attention and we will take your concerns very seriously. We value your time taken to write this review which we truly appreciate and we hope we will be able to welcome you and your family again in the future. Yours Sincerely, The Management Strawberry Park Resort
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It has a good location and great view , however the hotel need to improve - re design /fix the doors to look on into the small details for better experience ,
They did not had a room service (food) which you have to go back to the hotel or to get your own food, need to fix that .
Housekeeping they look in a rush to clean the room
Try to add same activities to enjoy more.
However, they need to work in many things to improve the experience , but it was good
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SPR Management, Marketing at Strawberry Park Resort
Responded 17 Feb 2023
Dear Guest, Greetings from Strawberry Park Resort! Thank you for sharing your experience with us. We take pride in our resort and the services we provide to our guest and unfortunately, we did not meet your expectations this time. Thank you for sharing your thoughts with us and rest assured that your comments will be shared to our management for better improvement. Thank you once again for your review and we hope we will be able to welcome you and your partner back in the future. Yours Sincerely, The Management Strawberry Park Resort
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Hotel buildings, rooms, bathrooms, comfy bed, maintenance n upkeep is excellent despite being a very old property. No negative comments
The landsvping n gardens are manicured nicely n offers Instagram backgrounds
Breakfast spread is a little limited with Asian Chinese fare. Lunch n dinner provided was good
It’s heated swim pool looks inviting but we didn’t dip into the pool.
Overall, an excellent hotel to stay n enjoy
This resort is located at the peak of a small hill overlooking Neighbouring weekend cottage of the rich n famous
Don’t expect too much of the breakfast
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked into the Tioga suite, one up from the normal and were not disappointed. After the arduous road trip up, were very happy with the generous hot shower to soak under, then relax on the balcony & listen to the quiet sounds of the jungle. We had dinner at the Chinese restaurant- steam boat; ample serving with dessert to follow (extra). All well worth the price. Breakfast next morning also provided good selection of local and western options. We only stayed a night but was very tempted to have a dip in the heated pool with temperature to my liking (circa 25C at least) so that will have to wait till our next trip! Staff were friendly and accommodating especially Wati who went to the extra mile to make us feel at home while we enjoyed our dinner. Look forward to staying again.
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Date of stay: August 2022
Rooms
Location
Service
Room Tip:if you have heavy luggage, ask for rooms close to ground floor as there are no lifts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SPR Management, Marketing at Strawberry Park Resort
Responded 22 Sept 2022
Dear Guest, Greetings from Strawberry Park Resort! Thank you for sharing your experience with us. We are delighted to read that you enjoyed your stay at our resort. Thank you for highlighting our room, food and services. Your kind words of appreciation on our efforts and services are a source of encouragement to our entire team. We appreciate your kind words of praise and look forward to welcoming you again in the future. Yours Sincerely, The Management Strawberry Park Resort
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Just did a 3 day yoga retreat at strawberry Park Resort.We were a group of 26 yogis that made our way up the winding road to the resort.Before we checked in we had high tea of scones /strawberry jam /coffee/tea.It was a good treat and enjoyed immensely by the group. Check in was a breeze as everything was already prepared in advance.Early check in was allowed for those rooms that were already ready.The rooms were as expected big ,spacious and clean.This is my 3rd time attending a Yoga retreat at this venue.Every occassion also exudes a certain sense of freshness and tranquility because the resort is very spacious ,calm and the air is so fresh as it is situated far away from the bustling town of Brinchang which is full of people and vehicles.Here it is all calm and fresh. The dinner buffet was extremely good and the group was happy tucking in the local dishes as well as the western spread. We did yoga early morning the next day on the deck admiring the rising sun .It such a energising activity with the morning sun showering our bodies with the warmth.That was one of the highlight of the retreat. The steamboat dinner that night was good too.The spread of fish ,meat,vegetables,eggs,noodles etc were more then good and filling.All in a good meal washed down with hot chinese tea. The next morning we headed off to Sg. Pauh forest reserve which is just a short drive away.Another glorious morning with the rising sun and pine trees all around.The ambience of the activity is so invigorating and priceless.The scent of the actual pine trees that filled the air just make it so so special. All in the 3 days 2 night retreat was a good break from our daily routine. I would like to commend the resort for providing us with all the necessary amenities to carry out the retreat.A good spacious room,good hall facilities,good food and such a pleasant enviroment for a good relaxing holiday.The staff of the resort did a marvellous job providing good food,good support for our activities and all with a smile on their faces.Thank you all and hope to see you soon in our next Yoga retreat.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:The resort is nestled up in the hills and not near to nearby shops or eateries.It is quiet...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SPR Management, Marketing at Strawberry Park Resort
Responded 25 Apr 2024
Dear stevench0ng, Greetings from Strawberry Park Resort! Thank you so much for sharing such a detailed review of your yoga retreat experience with us. We are delighted to hear that you and your group had a wonderful time with us once again. Your kind words of appreciation on our efforts and services are a source of encouragement to our entire team. Once again, thank you for choosing Strawberry Park Resort for your yoga retreat. We can't wait to welcome you and your group back for another rejuvenating experience in the near future Yours Sincerely, The Management Strawberry Park Resort
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A really nice and peaceful place, settled deep within Cameron Highlands. Rooms are nothing fancy but simply clean and comfortable. Each room has a balcony that looks out onto the rest of the resort. Had a few issues when we arrived. Key didn’t work to room. Then electricity didn’t work in the room. A few of the plugs in the room didn’t work and the shower could be a bit temperamental at time. Highlight of the trip was Dali who does private trail tours in the hotel. Really beautiful and private trail in the jungle. He really knew what he was talking about and shared his experiences with the forest. Hotel staff were fine. Hotel was very busy and service was slow in the restaurant. Restaurant food was simple.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fenny Ooi, Marketing at Strawberry Park Resort
Responded 6 Aug 2020
Dear Guest, Greetings from Strawberry Park Resort! Thank you for sharing your experience with us. We take pride in our resort and the services we provide to our guest and unfortunately, we did not meet your expectations this time. We are truly sorry for the unpleasant experience you had during your stay and rest assured that your comments will be shared to our management for better improvement. We value your time taken to write this review which we truly appreciate and we hope we will be able to welcome you and your partner again in the future. Yours Sincerely, The Management Strawberry Park Resort
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We stayed 2 nights during trip through Malaysia. The rooms are Ok if a little bit jaded. People were friendly and accommodating. The breakfast facilities the 1st morning were completely overwhelmed with guests whilst the second day we were alone. I guess that’s the sort of hotel and area it is.
Our biggest gripe was the food in the two restaurants. The Indian food we thought was very poor and not even up to the standard of an average European Asian restaurant. The second night we tried the grill which was a huge let down. Neither of us ate more than 25% of our food - it was just tasteless and poorly cooked and presented.
We’d stay in the hotel again for it’s convenience but not go near either of their food outlets. Alternative is walk or car into centre but no obviously outstanding eateries there either from what we saw.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fenny Ooi, Marketing at Strawberry Park Resort
Responded 6 Aug 2020
Dear Guest, Greetings from Strawberry Park Resort! Thank you for sharing your experience with us. We take pride in our resort and the services we provide to our guest and unfortunately, we did not meet your expectations this time. We are sorry to hear that you did not enjoy your dining experience at our resort. We have taken note of your concerns in regards to our food and rest assured that your comments will be shared to our management for better improvement. Thank you once again for your review and we look forward to welcoming you and your partner again in the future. Yours Sincerely, The Management Strawberry Park Resort
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Cardiff, United Kingdom31 contributions57 helpful votes
Whilst we did not eat an evening meal at the hotel, prefering to eat at local restaurants in Tanah Rata. We did, however, have breakfast on the three days and nights we stayed at the Strawberry Park. Breakfast was satisfactory without being brilliant, particularly as there was very little local cuisine on offer.
Overall the hotel is okay, but too far from local towns with reasonable but not great rooms.
Amsterdam, The Netherlands157 contributions47 helpful votes
Same for me, I did not see a connecting door. But the room was very spacious, great view. indeed we also only had a standing shower, but it was a great one! Nice and powerful.
There are more places to choose from in the Tanah Rata area.
PRICE RANGE
RM 259 - RM 334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
strawberry park hotel cameron highlands, strawberry park cameron highlands
LOCATION
MalaysiaPahangCameron HighlandsTanah Rata
NUMBER OF ROOMS
146
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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