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Planters Country Hotel & Restaurant

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288 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Plymouth, United Kingdom
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 11 September 2016

It is with a heavy heart that I write this review, first of all I am a bit reluctant to share this special place with the masses and secondly, I am concerned that the current explosion in construction will no doubt mean the end of unique places like Planters in the beautiful Cameron Highland, where increased land prices encourage people... More 

Helpful?
Thank Dorothea O
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Dorothea, I thank you for your comments, feedback and your concerns. As the property is currently undergoing an upgrade, I will also look into things that can simply be improved. I totally agree that ambiance is slowly disappearing. The mass development and commercialization is, unfortunately out of our hands but you will always come back to Planter's Country and... More 

1 review
Reviewed 9 September 2016 via mobile

Living in a hot tropical country like Malaysia, my experience at this hotel truly brings me into a cool temperate environment. The charms of the place are outstanding. The staff members I met (Ms Carol and Mr Nathan) are most helpful. Having an opportunity to chat with Mr Bala himself has certainly added greater appreciation for his vision towards this... More 

Helpful?
Thank Roy H
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Roy, Thank you for positive comments. We look forward to seeing you again. More 

Puchong, Malaysia
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 September 2016

If you like gardens, this place is definitely for you. The rooms are perhaps the downfall of this place. They are very poorly maintained and you can see the obvious wear and tear in the room. The fittings and fixtures look like they have been there since 1980. The bed always feel wet and smells musky. The toilet is bad,... More 

Helpful?
Thank shaniandras
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Shaniandras, Thank You for your comments. The premises is currently going through an upgrade and improvement process. On certain aspects, we try to maintain the old classic ambiance. I sincerely apologize for any negatives that you experienced. More 

Doha, Qatar
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 August 2016

Fantastic place for privacy and enjoy colonial legacy and ambiance. Decent rooms and amenities. Facility upgrade is in progress. Owner and staff were helpful & welcoming. Tasty food! On and off have to inform reception to reset the wifi modem to ensure reliability.

Helpful?
Thank FerinAzmi
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Ferin, Thank You for your comments. There will be more improvements and upgrade to come. Hope we see you again. More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 August 2016 via mobile

We had our annual family gathering of 35 pax here. The ambience was pleasant and the rooms were clean. The only drawback is that this place is not advisable if you have a large group. They asked us to be in our rooms instead of sitting outdoors (daytime too!). They should have thought about the noise when they agreed to... More 

Helpful?
1 Thank Shamla K
Shyamala S, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your feedback. We appreciate any comments be it good or otherwise as a scale to improve ourselves but I think you got the whole thing wrong about being told not sit outside. What happened, noticed you were buying outside food and having it in our breakfast area in the garden. We didn't mind it on Friday and... More 

Kuala Lumpur
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 10 August 2016

Locally known as Bala's Chalet, this hotel sits in between Brinchang (+/-3km) and Tanah Rata town centre (+/-1km). We spent a weekend here in a standard deluxe room. It was sort of a lovely stay with it's beautiful outlook, delicious scones and friendly staffs. But the hotel rooms may need to be updated, especially with the water seeping from the... More 

Helpful?
Thank WeiLiek
Shyamala S, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your lovely comment. Just to let you know we are actually in the process of upgrading our rooms and hope by the time you visit us again this process is done. Thank you and hope to see you soon in the near future. More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2016 via mobile

Beautiful place. Tasty food, although pricey. But service by the cafe staff is horrible. You will be seated outside in the garden if the tea room is full, but good luck trying to get the waitress' attention when seated outside.

Helpful?
Thank 86mustang
Shyamala S, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your feedback. We do apologize for the poor service. We have take measure to improve our service by increasing the number of serving staff. Once again thank you for the feedback More 

Travellers are raving about these Tanah Rata hotels

Utrecht, The Netherlands
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 July 2016

We spend three nights at the Chalet with the entire family. Mr Bala and his staff took excellent care of us. the restaurant is amazing. We enjoyed the rose tea and scones and for one night left ourselves to the "mercy" of the chef. The chef had a surprise dinner for us and that was probably the best dinner we... More 

Helpful?
Thank Bidur_Dhaul
Shyamala S, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your lovely comments. We do appreciate the feedback. It's nice to hear when someone had a good time here and brought back wonderful memories. More 

1 review
Reviewed 30 July 2016 via mobile

We stayed with our kids in this hotel for few nights. Our stay was very pleasant. Every corner of hotel is decorated with lots of emotion, history and interest. Hotel location is extremely scenic and beautiful. Staff is highly cooperative. Hotel has shuttle service to nearby markets. Since the hotel is decorated so well we literally spent very little time... More 

Helpful?
Thank Mohsin A
Shyamala S, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your lovely comments. We do appreciate the feedback, appreciation and wonderful words of encouragement. We are happy that you enjoyed yourself thoroughly her and we hope to see you again in the future. More 

Malaysia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2016

The hotel is a colonial style and this is what i am looking for in Cameron Highlands rather than those apartment hotel. The surrounding is wonderful, offers you lots of green and fresh air. I had the suite style room which is spacious. Hotel Wifi was patchy but still acceptable. My only complain is the bathroom which is infested with... More 

Helpful?
Thank MikeC22
Shyamala S, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your feedback.Yes, the idea of staying at our place is so that you can enjoy your breakfast in the garden and we have informed out staff not to give misleading information. Please do visit us again so that we can make it up to you. We sincerely apologize. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service

Additional Information about Planters Country Hotel & Restaurant

Address: Lot 55 | Cameron Highlands, Tanah Rata 39000, Malaysia (Formerly Bala's Holiday Chalet)
Region: Malaysia > Pahang > Cameron Highlands > Tanah Rata
Price Range: RM263 - RM375 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Planters Country Hotel & Restaurant 3*
Number of rooms: 30
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Also Known As:
Bala`s Holiday Chalet Hotel Cameron Highlands
Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata
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Questions & Answers

Here's what travellers have asked, with answers from Planters Country Hotel & Restaurant staff and other travellers.
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Questions? Get answers from Planters Country Hotel & Restaurant staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the garden Executive suite and Family Room are the best room as it's overlooking the garden and very large.”
 of 5 bubbles marynasuke, 26 Oct 2016 | Read review
“Do visit this property for Evening tea/Dinner even if you are staying here. Firewood, lovely music and good choice of food & wine :)”
 of 5 bubbles , 12 Oct 2016 | Read review
“Very steep steps to higher rooms but a great view once there.”
 of 5 bubbles X3471LPpeterh, 14 Sep 2016 | Read review
“If you are fit and able, take a Suite on the upper level...the views are great and very peaceful.”
  • Bedroom Suite very clean and very comfortable bed in Colonian Style.
  • Along the patio areas
  • Patios areas outside suites
  • Wooden steps to upper level of suite
 of 5 bubbles dorotheao250, 10 Sep 2016 | Read review
“Communicate who're running the services!”
 of 5 bubbles YukoK_13, 10 May 2016 | Read review
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