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Cameron Highlands Resort

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By the Golf Course, Tanah Rata 39000 Malaysia
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Traveller (1805)
Room & Suite (437)
Dining (297)
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About

#1 of 23 hotels in Tanah Rata
Location
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Travellers' Choice
Set amidst tea plantations and rolling hills, this boutique hideaway promises all the splendour, romance and nostalgia of Cameron Highlands’ grand colonial heritage.Tall French doors, timber-beamed ceilings and plantation shutters add colonial charm and a touch of nostalgia to our rooms.Enjoy a refreshing round of golf, a pink-cheeked ramble along jungle trails, or a leisurely walk through tea plantations and strawberry farms. To recover, you can have a cup of tea in the drawing room, or a tea bath at the Spa Village, or you may simply choose to spend the day curled up with a good book by the fireplace.Cameron Highlands Resort is situated on the largest hill retreat in Malaysia, surrounded by breathtaking scenery, lush greenery, rolling hills and Tudor-styled cottages. The luxurious boutique Resort features 56 beautifully-appointed rooms and suites, and fronts Cameron Highlands' 18-hole golf course. It also houses the third wellness centre of the award-winning Spa Village group, which offers exotic treatments focusing on the healing and restorative properties of tea. Located in the state of Pahang, approximately 200 kilometres north of Kuala Lumpur, Cameron Highlands is a beautiful holiday destination and the only place where you can find tea plantations and strawberries in Malaysia. At about 1,500 metres above sea level, it is the highest area on the mainland and enjoys a cool climate and fresh air, with temperatures ranging between 15° and 25° Celsius. Much of the character of the highlands remains unchanged since colonial times. It is endearingly known to some as the 'little corner of England in Asia'. The cool climate on the picturesque plateau and its surrounding hills and forest make this a popular retreat for golfing, jungle trekking and exploration of the many plantations and gardens. Cameron Highlands Resort is ideal all year round for families, honeymooners and holidaymakers out to satiate their appetites for trails, tales and tradition.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Desk
Housekeeping
Private balcony
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Bottled water
Wake-up service / alarm clock
Minibar
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Family
Languages Spoken
English, Chinese, Malay
1892Reviews50Q+A100Room tips
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Popular mentions
umiala wrote a review Jan 2021
Kuala Lumpur, Malaysia38 contributions17 helpful votes
We stayed during the new year eve and honestly we didn’t want to check out from that amazing place.. Before we even arrive we were communicated and welcomed by the FOM ms. Lee so she can ensured our arrival is smooth.. upon arrival to the hotel and there she was Ms lee at the entrance to welcome us. After the check in she did the extra mile to check on our arrangement for today and she organised our afternoon tea and also order our dinner for the day.. she arranged our new year eve and our stay memorable. 2nd day again ms lee was there to great us on the morning and check on our plan for the day.. same also on our last day as she extended a late check out and lunch to the room before we leave to KL. Honestly we are out of words to describe what ms lee did for us and indeed left a big impact to our stay and our experience.. the only things I say is the hotel so lucky to have her there and we promised to come back again just to visit her. Keep it up. Special mention to sashi (F&B and Ms.Kath and rest of the F&B team) thank you for making our stay memorable. Till next time please stay safe.
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Date of stay: January 2021Trip type: Travelled as a couple
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Response from Dashni Rive Chandram, General Manager at Cameron Highlands Resort
Responded 22 Jan 2021
Dear umiala, Greetings from all of us at Cameron Highlands Resort. Thank you for choosing to stay with us and for taking the time to write this beautiful review about your recent stay with us. It was such a great pleasure to read your kind words about Min Lee our Front Office Manager who I must say is truly a star. Also, I am delighted to see that Min Lee have made such a positive impression and delivered an incredible experience during your stay. I will certainly share your review with the team especially with Min Lee, Sashi and Ms Kath who will be very pleased to see that they have assisted in making your stay a joyful experience. Thank you once again for choosing to stay with us and we look forward to welcoming you back for more memorable moments. Best regards, Dashni Rive Chandram Executive Assistant Manager
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Gargi Sen wrote a review Jan 2021
Kuala Lumpur, Malaysia36 contributions29 helpful votes
We have stayed in this resort several times, which itself speaks out that we are happy with it. Few things stand out for this resort which makes us to come back every time we visit Cameron. Firstly, the service and the hospitality is worth mentioning; all the staffs are very helpful and polite and I would like to specifically mention about Ravi and Phyo, they are highly professional and dedicated. Secondly, the Jim Thomson lounge is a special attraction; if you choose to stay here dont miss the afternoon hightea in this lounge. Also the location of the resort is quite good as it faces the golf course and within reasonable distance of the popular landmarks. The rooms are spacious and deco is charming. Hence, it is our favorite and consistent choice to stay in Cameron.
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Date of stay: January 2021Trip type: Travelled with family
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Response from Dashni Rive Chandram, General Manager at Cameron Highlands Resort
Responded 8 Jan 2021
Dear Gargi2014, Thank you very much for taking the time to write such a nice review about your stay with us in Cameron Highlands Resort. We are delighted to see that our team, facilities, services and location made such a positive impression and delivered an incredible experience during your stay. I will certainly share your review with the team especially to Ravi and Phyo who will be very pleased to read this as they do take pride in what they do and would be truly motivated to hear that all of their gestures and care are appreciated by our guests. Thank you once again for choosing to stay with us and we look forward to welcoming you back for more memorable moments. Best regards, Dashni Rive Chandram Executive Assistant Manager
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Cindi T wrote a review Dec 2020
Nusa Dua, Indonesia6 contributions2 helpful votes
Our overall stay was pleasant yet a little underwhelmed. This is due to the mediocre state of the hotel. Cleanliness in the bar area was not the best as well. Our greatest disappointment was the gift store. We were looking forward to some resort shopping but the store was closed. The opening hours were simply too short. Our intention was to purchase something from Cameron Highlands Resort as a keepsake but ended up not being able to buy anything as the store was closed! The only positive side is the great staff and their service. They were extremely polite.
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Date of stay: December 2020
Location
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Response from Dashni Rive Chandram, General Manager at Cameron Highlands Resort
Responded 29 Dec 2020
Dear 529cindit, Greetings from all of us at Cameron Highlands Resort. Thank you for choosing to stay with us and for taking the time to share your feedback. We treasure both your positive feedback and constructive criticism. We are committed to constantly improve our guest experience and we will address the shortcomings for a better future experience moving forward. We will be looking forward to have another opportunity to serve you better if your journey ever brings you back in Cameron Highlands again. Best regards, Dashni Rive Chandram Executive Assistant Manager
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Jenny C wrote a review Dec 2020
Kuala Lumpur, Malaysia37 contributions48 helpful votes
Thank you for accommodating our early check in and it was a lovely experience with warm welcome after a long drive. Its not my first stay here but for the first time, we booked a Residents’ Package. Looking forward to the food experience, the first meal was lunch at the lounge area near reception. I was told that lunch soup does not come with a bread roll...ok, will get used to it. We picked fish and chips - so tempted as the menu read “Crispy soda bread battered fish served with mushy peas, tartare sauce and vinegar”. What we had were cold chips and thick batter coating the slightly tired fish, served with chopped and sweet pickled pink onions (aren’t these for some Indian food?), tomato sauce, tartare sauce and a wedge of lemon. We were left worried about the meals to come... Dinner however was a welcome improvement with warm bread rolls and we opted for smoked duck as they ran out of striploin steaks! Prawn salad was served with ice plant and sesame dressing but the prawn was overcooked. The chocolate lava dessert was good but Eton Mess in many places elsewhere includes ice cream as part of the ‘mess’. This one was full to the brim with canned whipping cream, strawberry sauce, quartered strawberries and just a bit of baked meringue biscuit. So it was a room temperature sour fruit and creamy ‘mess’ with an occasional tiny crunch. Breakfast the next day was a so-so main meal of classic breakfast with soft and cold hash browns, however the croissant and danish were spectacularly good along with. fresh juices. Pie and burger was as good as the herbed tomato soup for lunch and the last dinner of steamboat at the Japanese restaurant was the highlight meal of the trip. Simple and nice non-fussed Chinese, meats and vegetables were fresh and the soup gets sweeter as you go along. Free top up was offered but i don’t think anyone could manage to have any more than what was provided! Overall, if you are expecting a proper English experience, you may be disappointed as the food and its presentation now cannot compare with what they had maybe five or six years ago. They can't manage eggs benedict anymore, only poached and parked on soggy toast and I was served cold milk with hot coffee on both occasions! Minor things like that, i guess we may have to accept it as an evolution into a Malaysian-ised fusion kopitiam. If thats not your intention, the management has to buck up and look into how you want to position yourselves apart from the mediocre besides having nice decor. Another suggestion for improvement is perhaps the management would consider to invest in pillow and mattress protectors to be changed and washed after every guest departure. I had a most horrible and nauseating feeling having to smell stale dribble on the pillow as soon as my head landed on the bed. The bed smelled like a man using hair cream and didn’t have a shower. However, the rooms are spacious and well decorated, towels remain clean with adequate amenities for personal use, light refreshment provided and water pressure in the bathroom is strong enough for a pleasurable rain shower experience. My compliments to the staff as they were all courteous, pleasant, kind and helpful - the highlight of good experience at the hotel. To summmarise, if guests are able to compromise by slightly lowering their expectations, it can be an enjoyable getaway in Cameron Highlands Resort especially during weekdays for a relaxing experience that is far from the madding crowd. The walk we did on the last morning was great. Atan informed us that the same walk will cost RM100 in 2 days’ time so we were fortunate to have enjoyed the last legs of a free tour.
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Date of stay: December 2020
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Response from Dashni Rive Chandram, General Manager at Cameron Highlands Resort
Responded 18 Dec 2020
Dear Jenny C, Greetings from all of us at Cameron Highlands Resort. Thank you for choosing to stay with us and for taking the time to review your stay. We are glad to know you had a good overall stay and at the same time I do sincerely apologies for the shortcomings that you had highlighted. We treasure both your positive feedback and constructive criticism as we are committed to constantly improve our guest experience. Your comments are now looked into and corrective measures are taken into addressing the flow. Once again, thank you for choosing to stay with us and for sharing your kind and constructive comments for us to work on improvement. Should there be any chance your journey brings you back to Cameron Highlands, we hope that we have another opportunity to provide you a better stay experience. Best regards, Dashni Rive Chandram Executive Assistant Manager
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HMLCBS wrote a review Dec 2020
3 contributions
Had our honeymoon there. The hotel arranged special deco in our room. Staff was attentive and accommodating. Meals were included in the package we signed up to (worth it!). I think it was not meant for room service, but they kindly obliged and got it delivered to our room. Thanks to Cheng who served us breakfast and lunch. She is so passionate about her job that she recommended other hotels under the YTL chain!
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Date of stay: September 2020Trip type: Travelled as a couple
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Response from Dashni Rive Chandram, General Manager at Cameron Highlands Resort
Responded 17 Dec 2020
Dear HMLCBS, Thank you very much for taking the time to share your experience. It's been a pleasure to have had you here with us at Cameron Highlands Resort and thank you for choosing to celebrate such a special occasion with us. Congratulation from us for you again. It was a real pleasure to read through your wonderful review about your stay and delighted that you enjoyed the little gesture that we prepare for your special occasion. I am very pleased to hear that our team took great care of you while you were here and they are wonderful indeed and are the true assets of the resort. I will certainly share your review with the team who would be truly motivated to hear that all of their gestures and care are appreciated by our guests, especially Cheng will be very happy to see her names mentioned. Best regards, Dashni Rive Chandram Executive Assistant Manager
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PRICE RANGE
US$97 - US$199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cameron highlands hotel tanah rata, cameron highlands resort
LOCATION
MalaysiaPahangCameron HighlandsTanah Rata
NUMBER OF ROOMS
56
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Frequently Asked Questions about Cameron Highlands Resort
Which popular attractions are close to Cameron Highlands Resort?
Nearby attractions include Cameron Highlands Jungle Trail No. 1 (0.9 km), Gunung Brinchang (0.6 km), and Brinchang Night Market (0.7 km).
What are some of the property amenities at Cameron Highlands Resort?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Cameron Highlands Resort?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Cameron Highlands Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cameron Highlands Resort?
Yes, free parking is available to guests.
What are some restaurants close to Cameron Highlands Resort?
Conveniently located restaurants include MR. AISU, Gonbei, and The Smokehouse Hotel & Restaurant.
Are there opportunities to exercise at Cameron Highlands Resort?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Cameron Highlands Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Cameron Highlands Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Cameron Highlands Resort?
The staff speaks multiple languages, including English, Chinese, and Malay.
Does Cameron Highlands Resort have any great views?
Yes, guests often enjoy the mountain view available here.