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By the Golf Course, Tanah Rata 39000 Malaysia
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Traveller (1860)
Room & Suite (529)
Dining (346)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 27 in Tanah Rata
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Travellers' Choice
Set amidst tea plantations and rolling hills, this boutique hideaway promises all the splendour, romance and nostalgia of Cameron Highlands’ grand colonial heritage.Tall French doors, timber-beamed ceilings and plantation shutters add colonial charm and a touch of nostalgia to our rooms.Enjoy a refreshing round of golf, a pink-cheeked ramble along jungle trails, or a leisurely walk through tea plantations and strawberry farms. To recover, you can have a cup of tea in the drawing room, or a tea bath at the Spa Village, or you may simply choose to spend the day curled up with a good book by the fireplace.Cameron Highlands Resort is situated on the largest hill retreat in Malaysia, surrounded by breathtaking scenery, lush greenery, rolling hills and Tudor-styled cottages. The luxurious boutique Resort features 56 beautifully-appointed rooms and suites, and fronts Cameron Highlands' 18-hole golf course. It also houses the third wellness centre of the award-winning Spa Village group, which offers exotic treatments focusing on the healing and restorative properties of tea. Located in the state of Pahang, approximately 200 kilometres north of Kuala Lumpur, Cameron Highlands is a beautiful holiday destination and the only place where you can find tea plantations and strawberries in Malaysia. At about 1,500 metres above sea level, it is the highest area on the mainland and enjoys a cool climate and fresh air, with temperatures ranging between 15° and 25° Celsius. Much of the character of the highlands remains unchanged since colonial times. It is endearingly known to some as the 'little corner of England in Asia'. The cool climate on the picturesque plateau and its surrounding hills and forest make this a popular retreat for golfing, jungle trekking and exploration of the many plantations and gardens. Cameron Highlands Resort is ideal all year round for families, honeymooners and holidaymakers out to satiate their appetites for trails, tales and tradition.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Desk
Housekeeping
Private balcony
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
Telephone
Bottled water
Wake-up service / alarm clock
Minibar
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family Resort
Languages Spoken
English, Chinese, Malay
1920Reviews51Q+A100Room tips
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FrancisCheong wrote a review 9 May
Kuala Lumpur, Malaysia141 contributions73 helpful votes
+1
Room I booked a 2-bedroom suite (Room 19) - a suite room with a double bed with a living area with balcony access interconnected to another twin bedded room sharing the same toilet. Tip: this 2-bedroom suite can fit up to 4 adults but only has 1 toilet. The room is pretty well kept considering the age of the resort and thumbs up to the good upkeeping of this room. Hotel Setting & Service The setting of the resort hasn't changed much from it's colonial past from it's hotel lobby to its lounge, dining room and the new addition Gonbei where they serve chinese hotpot if you purchase the resident package. Check in service was informative and sufficient but I thought the reception ladies' uniform should look a little cleaner and white. I saw stain in their uniform and I most certainly believe that those uniforms are due for an update. Overall, the whole resort is rather well kept and good job to the maintenance team in the most general way. Food I purchased Resident Package which includes 2 nights stay, 2 breakfast, 2 lunch and 2 dinner. There is definitely a lot of room for improvement when it comes to food and that applies to breakfast, lunch, dinner and afternoon tea. Breakfast is based on an ala carte menu and is order to serve. Food presentation is definitely lacking compared to the restaurant set-up which is rather formal with white table cloth. Food taste were generally average and it applies to most breakfast menus such as Nasi Lemak (sambal was starchy), Noodles (soup wasn't hot), luke warm porridge and servings/portions differ from one day to the next. Coffee was diluted unless you get the waiter to have the coffee changed to a freshly brewed cup. Only thing nice was the Gold Blended BOH tea. Lunch and dinner was again average and definitely not the highlight of the stay. However, whilst having hotpot at Gonbei, I did overhear 2 other tables commenting that hotpot was nice - so I guess it's perhaps my high expectation as I just returned from Pullman Maldives all-inclusive resort. I travelled with both my parents who are in their 70s, they don't have much good things to comment on food and dad said it's "4 star food". So, that's as real as I can review in a non-bias sense. Will I Come Back? Not in the near future as there is not one specific area of the resort that is sticky. Compared to the last time I was here, perhaps 10 years or so back, I think the resort has lost it's charm.
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Date of stay: May 2022Trip type: Travelled
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SamanthaTan wrote a review Apr 2022
Malaysia21 contributions39 helpful votes
I had an excellent stayed in CHR with my family last week. All the staffs are truly helpful, friendly and hospitable. They are very nice and looked at every details to make our stay pleasant and comfortable. The room was spacious and clean, Breakfast was good too. Everything went perfect and excellent except the noise from the passing vehicle at main road.
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Date of stay: April 2022
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Response from Dashni Rive Chandram, General Manager at Cameron Highlands Resort
Responded 4 weeks ago
Dear SamanthaTan, Greetings from all of us at Cameron Highlands Resort. Thank you very much for sharing this nice review about your recent stay with us. I am very pleased to hear that our team took great care of you while you were here and they are wonderful indeed and are the true assets of the resort. I will certainly share your review with the team who would be truly motivated to hear that all of their gestures and care are appreciated by our guests. We are glad to read that overall you had a good time with us despite the road noise interruption that you have encountered and I would like to sincerely apologize for the unpleasant experience. Thank you once again for choosing to stay with us and we look forward to welcoming you back for more memorable moments. Best regards, Dashni Rive Chandram Executive Assistant Manager
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borneo88 wrote a review Apr 2022
Miri, Malaysia582 contributions126 helpful votes
My only regret with the Cameron Highlands Resort is not having taken seriously enough the comments by previous travellers and posted on this forum. After 3 sleepless nights in this supposedly 5 star hotel which is run on a shoestring budget I can fully subscribe to the comments regarding noise from the main road in front of the hotel. Although we stayed during the slow mid week period, the traffic noise is audible in all the guest rooms, public areas and restaurants. Even worse, the local mat rempit (motor bike Hooligans) use the straight uphill stretch of road in front of the hotel as their private race track until the early hours of the morning. Commercial traffic starts again at 5am. It is impossible to get restful sleep or read a book on the balcony with this incessant traffic noise. Rather like camping along Jalan Ampang in KL. The other issue is the positioning statement of the hotel which suggests as being set amidst tea plantations…..this is a blatant lie. The hotel is nowhere near a tea plantation. In fact, the hotel has no grounds or gardens of its own except for a narrow landscaped stretch of driveway and parking lot between the main road and hotel building. There are no trails or pathways leading from the hotel grounds. One could theoretically walk from the hotel to Tana Ratah but with heavy traffic it would be a foolish undertaking. For guests who do not arrive with their own car one is marooned in a hotel with constant noise pollution. We had dinner in the dining room, high tea in the lounge and tried their steamboat in what looked like a disused Japanese open air restaurant at the back of the hotel. The culinary offerings are not bad but not good enough to warrant a return visit. There is certainly very little value for money compared to 5 star hotels in KL. With the spa closed and other activities like a picnic in the tea plantation or set dinner in an off site setting not available, there is really nothing else to do in the hotel. The hotel‘s activities pamphlet suggested a romantic candle light dinner in the dining room or curling up in the reading room in front of a „merrily crackling fire“. Alas, two cold fire places were staring at us during our 3N/4D stay and no candles were to be seen. There was an attempt to light the fire in the bar on the 1st evening but it died after a few minutes. A second attempt on the eve of our departure was a bit more successful and I managed to finish my whiskey before the fire went out again. I don’t know what it is, perhaps cost saving on firewood or cleaning the fire place but I thought a fire in the evening in a hill station hotel would create instagrammable moments and entice guests to linger and order drinks?? The lady manager of the hotel met us at breakfast on our last day and was very apologetic. I must say that the staff, especially the contract workers from India, Myanmar and Bangladesh were very friendly and seemed to working non stop from breakfast to late evening. It seems the hotel is riding on the mystery of Jim Thompson and highland romance. However, if Jim Thompson was still alive today he would most probably not mysteriously vanish in the jungle but get run over by the vegetables trucks barrelling down the road outside the hotel.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Go early for breakfast as the small dining room fills up fast and late comers have to wait in the...
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1 Helpful vote
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Response from Dashni Rive Chandram, General Manager at Cameron Highlands Resort
Responded 4 weeks ago
Dear Mr Borneo88, Greetings from all of us at Cameron Highlands Resort. Thank you for choosing to stay with us and taking the time to review your stay. Please do accept our heartfelt apologies for the less than expected experiences on your recent stay with us which has result in disappointment. We are committed to constantly improving our guest experience, and we will address the shortcomings for a better future experience moving forward. We strive to provide a memorable stay for all our guest, however we did not meet the goal based on the experiences you described during your stay with us. We appreciate your kind comments about the team and it was our great pleasure to get an opportunity to serve you on your recent visit. Once again thank you for choosing to stay with us. We will be looking forward to have another opportunity to serve you better if your journey ever brings you back in Cameron Highlands again. Best regards, Dashni Rive Chandram Executive Assistant Manager Cameron Highlands Resort
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Norlily O wrote a review Mar 2022
2 contributions4 helpful votes
I booked the junior suite because I wanted a good stay since based on readings, I was informed that the resort has a good view overlooking the golf course. To my surprise, the room that I got is on the ground floor and the balcony is actually not a balcony! It is just an outdoor area next to the tar road and there are even cars parked beside it! No view of the golf course at all and i can only see rows of cars. When i sit at the so called “balcony” i am actually sitting next to a car as if I am at the car park!! If i known, i wld just get a standard room and not pay extra price for the suite. Also the curtains in the room are only the see through sheer type and at night, the owner of the cars which are parked beside my “balcony” can clearly see inside the room!!
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Date of stay: March 2022Trip type: Travelled
2 Helpful votes
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Response from Dashni Rive Chandram, General Manager at Cameron Highlands Resort
Responded 3 Apr 2022
Dear Norlily O, Greetings from all of us at Cameron Highlands Resort. Thank you for choosing to stay with us and taking the time to review your stay. We apologize for the less than expected experiences on your recent visit and the resulting in disappointment. Our goal is to provide an inspiring experience all our guest. We did not meet this goal based on the events you described with the Junior suite stay experience. Your comments are greatly treasured and will help us improve our ability to serve you and other guests. I hope you will give us a second chance to redeem ourselves soon. If you do, please do not hesitate to contact us. Once again thank you for choosing to stay with us. We will be looking forward to have another opportunity to serve you better if your journey ever brings you back in Cameron Highlands again. Best regards, Dashni Rive Chandram Executive Assistant Manager
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Terry B wrote a review Mar 2022
Kuala Lumpur, Malaysia1 contribution
Upon arriving at the hotel driveway, we were immediately attended by a friendly bellboy to help us with our luggage up the stairs. Reception service was flawless and we were asked to sit at the lounge while they get our reservation information out - such an attentive team that recognized we took almost 4 hours drive from Kuala Lumpur. Our suite was also great! Clean and the cool breeze from outside moved the whole experience up the next level. Hotel service was delivered by a small and dedicated multitasking team! Despite jumping from one chores to the other, they never wipe out their smile when attending us. A special mention to Phyo and Marneh - a true star of this hotel. Not forgetting the bellboy - he was also multitasking with restaurant operations. Food - Excellent variety and quality! Drinks - Very good service by the bartender, every night! Overall, a highly recommended for people who wants to relax and pampered with great service! Will definitely visit again, with a group of golfers - golf course is in front of the hotel. Terry B
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Date of stay: December 2021
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Response from Dashni Rive Chandram, General Manager at Cameron Highlands Resort
Responded 3 Apr 2022
Dear Terry B, Thank you very much for writing this beautiful review about your recent stay with us in Cameron Highlands Resort. We are delighted to see that our team, facilities and services made such a positive impression and delivered an incredible experience during your stay. I will be sure to share your review with the team who will be very pleased and motivated to see that they assisted in making your stay a joyful experience. Thank you once again for choosing to stay with us and we look forward to welcoming you back for more memorable moments. Best regards, Dashni Rive Chandram Executive Assistant Manager
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PRICE RANGE
US$155 - US$201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cameron highlands hotel tanah rata, cameron highlands resort
LOCATION
MalaysiaPahangCameron HighlandsTanah Rata
NUMBER OF ROOMS
56
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Frequently Asked Questions about Cameron Highlands Resort
Which popular attractions are close to Cameron Highlands Resort?
Nearby attractions include Cameron Highlands Jungle Trail No. 1 (0.9 km), Gunung Brinchang (0.6 km), and Brinchang Night Market (0.7 km).
What are some of the property amenities at Cameron Highlands Resort?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Cameron Highlands Resort?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Cameron Highlands Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cameron Highlands Resort?
Yes, free parking is available to guests.
What are some restaurants close to Cameron Highlands Resort?
Conveniently located restaurants include MR. AISU, The Smokehouse Hotel & Restaurant, and Gonbei.
Are there opportunities to exercise at Cameron Highlands Resort?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Cameron Highlands Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Cameron Highlands Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Cameron Highlands Resort?
The staff speaks multiple languages, including English, Chinese, and Malay.
Does Cameron Highlands Resort have any great views?
Yes, guests often enjoy the mountain view available here.