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The Crown & Castle

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764 Reviews from our TripAdvisor Community

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Showing 763: English reviews
Maidstone, United Kingdom
Reviewed 7 November 2014

We have always thought on previous visits that it would be hard to improve such a wonderful hotel but we do think that this time they exceeded themselves! From the immaculate but unfussy service through comfortable rooms and gorgeous food we had the best time possible. All staff recognise us and know our names and even the dog gets a...

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Helpful?
1Thank martincj
Props3, Owner at The Crown & Castle, responded to this review

How nice to hear we are 'even better' than on previous visits. Thank you so much for your review and its delightful compliments. We really appreciate them and look forward to welcoming you back in the near future.

Sussex
Reviewed 6 November 2014

We were looking for a hotel in Orford as we had booked lunch at the Orford Oysterage which is how we found the The Crown. We were shown to a very spacious and light garden room with it's own little outside area and were delighted with our choice. Just as we were about to unpack reception called us and asked...

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Thank VanessaSussex
Props3, Owner at The Crown & Castle, responded to this review

We are really pleased you found us and decided to stay. We are always pleased to give guests a free upgrade, when we can, and thank you for your appreciation of this gesture. Thank you too for all the nice comments about the room, service and the food. We do hope you will venture this way again.

St Neots, United Kingdom
Reviewed 3 November 2014

We've just arrived home after a lovely 2 night break at the Crown and Castle. Such a nice place. The room (which was their least expensive) was bigger than I expected and was immaculately clean and very comfortable. Loads of tea, coffee, hot chocolate, fresh milk and chocolate orange cookies. The shower was beautifully hot whatever time of day it...

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2Thank Tessiebear13
Props3, General Manager at The Crown & Castle, responded to this review

Thank you very much for this – I have fully replied on our Trinity restaurant site, so won't bore you by repeating it. But we really appreciated your taking the time to post your review and its very kind comments.

Buckinghamshire, United Kingdom
Reviewed 1 November 2014

Have just returned from our 21st stay and have to say that it was as good as ever! Fabulous food and welcoming staff means that 2 days here feels like a much longer break. We look forward to returning soon.

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1Thank drh713
Props3, Owner at The Crown & Castle, responded to this review

I have only just noticed that my initial response was rejected by TA, but have no idea why. It would hardly have been offensive given your lovely comments about our being 'as good as ever.' Obviously a glitch in the system somewhere. Anyway, to repeat what I undoubtedly said first time around, thank you very much indeed for the praise...

Goldhanger
Reviewed 29 October 2014

We had 1 night in a best house double room with a view out to the river booked as DB&B package. Everything was top quality: our welcome by the manager, coffee and cookies in the room, comfortable bed, clean and simple bathroom with great grapefruit soap, etc Would happily return.

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Thank the2coops
Props3, Owner at The Crown & Castle, responded to this review

Short but very sweet. Thank you so much for posting your review with its very positive content. We are pleased you enjoyed so many aspects of your stay and intend to return. Thank you again.

Manchester, United Kingdom
Reviewed 21 October 2014

Enjoyed a two night DBB break at the start of October with my husband and father. We had 1 best house double and 1 better house double in the main hotel and both rooms were very comfortable with arm chairs in the large windows with views of the estuary. The staff were friendly without being over bearing, the hotel smart...

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Thank Calviou
Props3, Owner at The Crown & Castle, responded to this review

We are really pleased to hear that you and your menfolk all enjoyed your 2-night stay at the C&C. Thank you very much for coming and for taking the time to post such a positive review. I am particularly delighted that you liked our food not "being too messed about." Food with too much cheffy intervention is an abhorrence to...

London, England, United Kingdom
Reviewed 17 October 2014

Visited for my wife's birthday on arrival we were made to feel at home and were upgraded to a better room. As others have said already the staff were kind, friendly and attentive but without feeling intrusive. No request was too difficult. We had a drink in the bar before dinner followed by three fantastic course with great wine choices...

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Thank Adam M
Props3, Owner at The Crown & Castle, responded to this review

We are delighted that you chose to celebrate your wife's birthday with us, and pleased that we were able to offer you a free upgrade.Thank you very much indeed for all the nice comments - they are much appreciated. We hope to be able to welcome you back in the future.

Alnwick, United Kingdom
Reviewed 16 October 2014

Never having visited Suffolk before my wife and I were delighted to find The Crown & Castle via TripAdvisor....and we are so so pleased we did. What a fantastic place!! The positive reviews are richly deserved and correct in every way. We had travelled from a very wet Norfolk and the friendliness of the greeting at Reception immediately made us...

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Thank Alan M
Props3, Owner at The Crown & Castle, responded to this review

Of course Suffolk is always dry! Although I have to admit that Northumberland isn't bad on that front either. Both are beautiful counties. Thank you very much for poodling south and taking a chance on what you would find. We are so pleased you enjoyed so many aspects of your visit, and hope to see you again even if it...

St Albans
Reviewed 12 October 2014

Just returned from our third stay. Booked a good house double (which we had found excellent on a previous visit), bed breakfast and dinner. On arrival we were given a free update to a best garden room! Every member of staff we dealt with were charming, professional and keen to excel in their level of service. Cannot think of any...

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Thank Bruce2CV
Props3, Owner at The Crown & Castle, responded to this review

Thank you so much for your review and for staying with us on three occasions - hopefully there will be many more..... We are delighted to have been able to offer you a free upgrade, something we always do if we have a larger room available than the one booked. Thank you, too, for the compliments about the staff and...

Reviewed 27 September 2014 via mobile

Stayed at the Crown & Castle for three nights in a suite, dinner bed & breakfast. Absolutely faultless... amazing customer service, attentive but unobtrusive staff. Our suite was fabulous, furnished very well, fresh milk in the rooms on a daily basis, sat out on the balcony taking in the view, stunning! The breakfast was good, tea / coffee / juice,...

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Thank Gill L
Props3, Owner at The Crown & Castle, responded to this review

We are so pleased you enjoyed your anniversary long weekend – thank you for choosing the C&C as the place to enjoy your celebration. Thank you too for the lovely remarks about the suite, food, service etc. We appreciate them enormously but must confess it does help when the weather is as good as it was over the weekend! We...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included

Additional Information about The Crown & Castle

Address: Market Hill, Orford IP12 2LJ, England
Region: United Kingdom > England > East Anglia > Suffolk > Orford
Price Range: RM772 - RM1,116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Crown & Castle 3*
Number of rooms: 21
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Also Known As:
The Crown And Castle
The Crown & Castle Hotel Orford
Crown Castle Woodbridge
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Questions & Answers

Here's what travellers have asked, with answers from The Crown & Castle staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have dog ask for a garden room.”
 of 5 bubbles Russell02, 14 Feb 2017 | Read review
“Garden rooms for dogs”
 of 5 bubbles 771shaunl, 5 Feb 2017 | Read review
“Garden rooms very good for people with dogs. You can let them out straigh onto the garden”
 of 5 bubbles RalphB200, 15 Jan 2017 | Read review
“Room 3 was very good, no knowledge of the rest”
 of 5 bubbles StuartBowman598, 6 Jan 2017 | Read review
“Best Terrace Room has view of Castle,”
 of 5 bubbles jimpop1, 5 Dec 2016 | Read review
5 of 5