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4.5
#3 of 52 resorts in Ao Nang
Location
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Retreat at the latest upgrading of the uniqueness dwellings in the unspoiled plantations and rich of natural green trees. Nestled on hillside with the modern vernacular décor in ’Secret of Fisherman’ characteristic, in Aonang of Krabi - Thailand. 66 new distinctively rooms with stunning decoration of local touch for nature lovers to stay privately in highlight of “Reward your Journey”. Free Wi-Fi in whole resort, A Seafood & International Restaurant, Two Bars by poolside, Two separated free-form Swimming Pools with Jacuzzi, Massage in Garden, and Beautiful Green Gardens are provided for your convenience. Simply access to famous tourist attractions of Krabi, merely 10 minutes - walk to the beautiful of Aonang Beach and Noppharathara Beach.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, French, Polish, Thai
Location
90 Moo 3, Ao Nang 81180 Thailand
Name/address in local language
Deevana Krabi Resort
518 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Check in was quick & efficient, our luggage was taken to our room. We had a deluxe room by the lower pool. Room was spacious & clean, but lacked storage, just a few hangers & a shelf. There are tea/coffee making facilities, 2 complimentary bottles of water every day, & a can of coke & 2 sprites on arrival, slippers, bathrobes, iron & ironing board, beach bag that can be used while staying there & can be purchased. Outside bath was delightful, we got 4 adults in it! Our room was cleaned daily but not till about 3pm Pool area is lovely, you can sit in the pool bar & have drinks, drinks were a bit expensive but during happy hour (4-6pm) its 2 for 1 on cocktails. Could do with more sunbeds, & sunbed mattresses were very grubby. It's quite a steep uphill walk to the restaurant. We only had breakfast. It was ok, nothing to get excited about. The hotel is within walking distance of beach, shops etc or you can get a tuk tuk for about 150thb. It was my husband's birthday while we were there & had a lot of family surprise us, the hotel put us all in rooms near each other. We had rose petals & towels made to look like a birthday cake on our bed. At breakfast they gave my husband a birthday cake & sang happy birthday. Such a nice touch. We really enjoyed our stay, the hotel is away from the hustle & bustle, the grounds are well kept. We would definitely stay again.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KarolinaGadula, Guest Experience Manager at Deevana Krabi Resort
Responded 9 Mar 2020
Sawadee kha Khun Kim, We wish to thank you for choosing Deevana Krabi Resort as part of your holiday. It was our pleasure to have you and your lovely family staying with us. We very much appreciate your comments regarding your stay at the Deevana Krabi Resort and are very happy that you enjoyed your husband birthday at our Resort. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager
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I stayed at the Deevana Krabi Resort in March. I really loved the hotel. I love the way the rooms are nestled in greenery, surrounded by coconut and bamboo trees. Staff are friendly and always happy.
The pool is nice and a relaxing place to be, but get in quick because there aren't that many sunbeds which is a negative.
I originally booked a standard room but upgraded to a superior one for a good price. The first room I was given was next to a noisy water pump. I asked to change at 11pm and was then put into a room with a loud aircon unit. Frustrated, I went to the reception who immediately sent out an engineer. Mudsun on reception was excellent and really helped me when I was close to tears with frustration. He didn't hesitate to help me and make sure I was ok.
The next day, the engineer arrived again to make sure the noise was completely gone and Jean on reception called to make sure I was happy. The reception staff are excellent.
The breakfast here isn't great so I'm not sure it's worth booking a breakfast deal when a short walk will take you to a plentiful number of great restaurants.
There's a gym available at this hotel which is also good.
The superior room was lovely, however I echo what others were saying about it having little storage. The tea and coffee machine is on the same sink shelf meaning it was cluttered with my toiletries. There are many light switches all over the room too meaning you'll fumble trying to turn them all on or off.
The hotel is about 10 minutes away from the beach but it's fine and the walk back wasn't too onerous. You can stop off for a drink or food or a massage which was nice.
If you're looking for precision and a european experience, you'll be disappointed but that's the point. This place is familial and warm, its not supposed to be a London skyline hotel.
All in all, I loved this place and would return. I felt truly relaxed here and more than that, I felt like I was among friends .
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KarolinaGadula, Guest Experience Manger at Deevana Krabi Resort
Responded 27 Mar 2020
Dear Khun Sim414, We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your excellent feedback and that you had a special stay with us. Thanks a lot for recognizing our staff and especially Mudsun and Jean. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services and create a friendly atmosphere in our resort. We look forward to welcoming you again soon! Thank you for your visit. Yours sincerely, Karolina Gadula - Guest Experience Manger
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Nice and quiet set back from the main rd of Ao Nang which is loud but only 5min walk. Lovely spacious rooms, coffee machine, iron and board. Slippers and robes provided, 2 free bottles of water per day. Very clean. Stayed for 2 days. Big round bathtub outside but only a little foliage between you and pool so defo need swimming togs unless you’re an exhibitionist! Sunbeds go early so if want to catch them you gotta get up early!
Breakfast buffet very varied - hot Thai dishes, egg station for your eggs to be cooked any way you like plus fruit, yoghurt, 4 different juices, tea/coffee machine and cakes/pastries.
Restaurant is at top of quite a few flights of stairs (have ramps at side) but fairly steep.
Great stay!! Would recommend.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KarolinaGadula, Guest Experience Manager at Deevana Krabi Resort
Responded 13 Jan 2020
Sawadee kha Khun Sazexplore, We wish to thank you for choosing Deevana Krabi resort as part of your holiday. It was our pleasure to have you staying with us. We very much appreciate your comments regarding your stay. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager
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The hotel and its staff were extremely accommodating and nothing was too much bother. We were staying at the hotel, along with other family members to surprise a family member for their birthday. The hotel put us all in rooms near us and helped keep it a surprise! The birthday boy was treated to a complimentary birthday cake and staff sang him happy birthday at breakfast on the first day. The breakfast food was okay, we chose to eat elsewhere most mornings. The rooms were beautiful (we were in a grand deluxe room) and we were so thrilled that the room matches the pictures online. Having said this, there is very little storage available in the rooms so we lived out of our suitcase for 2 weeks as there wasn’t really anywhere to unpack. The room was well equipped with an iron, ironing board, tea and coffee making facilities, a beach bag and towel that we could use during our stay, robe, slippers, complimentary bottles of water each day and complementary coke and sprite for our first evening. Others in our party were treated to wonderful towel creatures when rooms were cleaned (usually around 3pm), we didn’t have this but enjoyed seeing photos of the others. There were 9 of us staying at the resort in total and the general feeling is that it was a lovely place to stay. Having said this, my partner and I had cold showers most days. We had the engineers out 5 times throughout the first week to fix the water (sometimes multiple times each day) and the water ran hot for nearly the duration of one of us to have a hot shower, then the other had a cold one. It wasn’t ice cold, so in the end we just dealt with having a cold shower each day. Every time I spoke to management about this they were extremely helpful and sent engineers immediately, but it was a nuisance nonetheless. One thing that we would have liked is to have somewhere to sit in the evening and have a few drinks. After sunset and when the pools closed, the bars closed too and the lights went down so there were only the lights that lit the pathways. We sat outside on the sun loungers before going out for dinner anyways, but I think having somewhere to relax on an evening would have been a very welcome addition. One final thing that I think would be a good addition is to provide somewhere to sit either inside or outside the rooms to have your coffee in the morning. There were the tea and coffee making facilities but you had the choice of sitting on your bed to drink it or outside on a sun lounger. The hotel itself is near everything! We ate out most of the time and everywhere was walking distance (Andaman Seafood Indian - also do Thai and western food - definitely worth a visit!) and the beach was close too. All in all, the hotel was beautiful, the room was stunning, the service was great, check in and check out was painless, WiFi was good but the food was mediocre, cold showers - only one room out of 4 in our party but is remedied ASAP and the hotel, in my opinion lacked a few things that I would expect but I would stay there again.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KarolinaGadula, Guest Experience Manager at Deevana Krabi Resort
Responded 15 Mar 2020
Dear Valued guests, Thank you for staying with us and taking the time to tell us about your experience at the Deevana Krabi Resort. I am sorry that your experience did not meet your expectations about the issue with hot water in your room as well as some room set-up; please allow me to express my sincerest apologies. At Deevana, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Wishing you a wonderful day. Best regards, Karolina Gadula - Guest Experience Manager
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We stopped here for 4 nights whilst on our honeymoon, check in was smooth and was given welcome drinks and shown to our room. Once in the room the hotel staff explained and showed us everything we needed to know, which was really good. I did email the hotel to tell them it was our honeymoon before the trip, but they didn’t even acknowledge it when we checked in, there wasn’t anything in the room either. Every other hotel we stayed in on our trip made an effort with us, but not this one. The room we had was really nice, very spacious and it had a nice bath on the balcony, however there was no privacy on the balcony, especially our balcony, so I’m not sure how your meant to enjoy a bath unless you’re a naturist! Our room was right at the top of the hotel near the breakfast restaurant. The hotel host at check in (I think he was the manger) said we had a room in a good location, I’m not so sure though, as it was quite a trek 2 or 3 times a day up to your room. On our 3rd day we came back from a island boat trip, after walking all the way to the top of the hotel to our room we found our key card didn’t work. We was shattered after being out since 6am so we went to the pool bar to ring reception and ask them if they could bring a new key card for us. I spoke to the lady at reception and she said I needed to walk all the way back down to reception and bring the card to her so they could see what’s wrong. I knew what would happen, I would walk down there and they would check it and see it needs re-programming and then I would have to walk back up. Basically when they gave us the card at check in they didn’t programme it properly and that’s why it’s now stopped working. I told her I’m not walking back down, anyone who’s been there knows that it’s quite a walk up and down steep steps. She was insistent I walk down and I even said to her this is poor customer service, they should’ve programmed a new card and got the bellboy to run it up to us and swapped the cards over. Eventually after 5 mins of debating and me asking to speak to the manger she mumbled something and hung up. We waited for about 5 mins and the person who I think was the manager came up and gave us a new card. He then started blabbering on about cards and people not returning them and not to keep them near my phone, all a load of rubbish, he did apologise though. The breakfast was ok, I don’t think the restaurant is big enough as on 2 of the days people were queuing for tables, I would recommend getting there as early as possible. Overall, this hotel is visually lovely and we were happy with our room despite the location, I think the staff could do more to be more personal with the guests so that you feel you have a point of contact. We felt like we was just a number unlike all the other hotels we stayed in on our trip.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KarolinaGadula, Guest Experience Manager at Deevana Krabi Resort
Responded 29 Feb 2020
Dear Kmratesplates, Thank you for taking the time to share your feedback regarding the Deevana Krabi Resort. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Karolina Gadula - Guest Experience Manager
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The rooms are nice and the garden is beautiful, but the pool is only 1,3m deep and the other pool is 1,2m deep, not big and if you want to swim you’d have to be alone in the pool to not swim on others. The bar in the pool serves bad cocktails, almost only ice and not much alcohol,we had to ask for more.
The ac in our first room broke at 3 in the night, we had to switch rooms to a room with just one bed when we booked for 2 seperate beds. The engineer came quickly and the staff was very friendly and helpfull but the next day the ac in our later room started dripping water. We only got 2 tickets for 2 non-alcoholic drinks which was also just ice and 2cl drink inside for getting up and start packing our bags to change room at 3 in the night. The tv channels were really bad, only news or childrens Channels, I wonder why they have almost half childrenchannels and only 1,3m deep pools when they are an adult hotel.
The only good things about this hotel was the friendly staff and the rooms furnishing.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KarolinaGadula, Guest Experience Manager at Deevana Krabi Resort
Responded 7 Feb 2020
Dear Ulinputin Thank you for staying with us and taking the time to tell us about your experience at the Deevana Krabi Resort . I am sorry that your experience did not meet your expectations and that you have encountered inconveniences during you stay; please allow me to express my sincerest apologies. At Deevana, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karolina Gadula - Guest Experience Manager
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We stayed here for a week last February and then returned again this year. The hotel is absolutely lovely, very clean and ideally situated a its only a few minutes walk from the main town. You are tucked way at the end of a street so its lovely and quiet, yet you only have to walk 5 minutes to be in the centre of everything. There hotel has a pool that runs through the middle of the resort a bit like a long river if you like and then the rooms are situated either side. Some of the rooms have pool access which is lovely. we had a pool access room this year. There is are shallow areas for the children and also a kids only pool. the hotel has a gym and creche and a spa so you can have a massage if you want to. The breakfast was absolutely amazing, fresh eggs made to your liking, bacon, breads, cakes, waffles, pastries, meats, cheese and even curries for those that want them? The staff are so polite and helpful, they will arrange trip if you want them, we did a boat trip and a trip to the rain forest. All fantastic and a great way to see some of the island. Just a word of warning, when walking on the beach there were quite a lot of jellyfish washed up on the beach although that didn't seem to bother all the people swimming in the sea?
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Date of stay: February 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KarolinaGadula, Guest Experience Manager at Deevana Krabi Resort
Responded 16 Mar 2020
Dear Mrs. Zoe, Thank you very much for taking the time to write a review on your recent stay at Deevana. From the descrition of the hotel, i suppose you have stayed at Deevana Plaza Krabi and not at the Deevana Krabi Reosrt - adult only. However, we are very happy to read you enjoyed your returned trip and thank you for praising our staff, the quality of our breakfast as well as the location of our hotel. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon! Thank you for your visit. Yours sincerely, Karolina Gadula - Guest Experience Manager
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The Resort seems to be operating jointly with Deevana Plaza at the moment (due to COVID?) so I'll only review the room and pool as I don't know what is actually the Resort in regular times.
The property itself is long and narrow, with rooms on one side of a path (fence/ravine/forest on the other). We saw a basic room on the second floor by the lower pool, and though it was nicely decorated, it was under the eaves so there was little useable space, and it was very dark. We upgrade to a deluxe room, which meant a much longer walk up the path/hill and up steps (ramps are there but they're very steep). The second pool up by the deluxe rooms is quieter and has an infinity edge; also a bar and restaurant but they seemed closed (COVID?). It's a pretty easy walk to the main parts of Ao Nang, past restaurants, etc.
Our deluxe room was beautifully decorated, with polished concrete floors, an open bathroom sink area with wooden counters, pretty decor touches, and a generous bathroom. Lots of amenities such as flashlight, body lotion/shower gel/shampoo in refillable containers, kettle, iron/board, robes, beach bag, etc. The room also had a large round tub in the entry/foyer area which had bubble bath and a shower head, in case you wanted an outdoor soak. Our room, 602 was up stairs and didn't look into any other rooms, so it was quite private.
Breakfast was at the Plaza and was an awesome buffet with a ton of choice, including omelet station, hearty breads, cappuccinos, and lots of vegetarian options.
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Date of stay: November 2022
Rooms
Location
Service
Room Tip:602 - more private deluxe room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karolina Gadula, Other at Deevana Krabi Resort
Responded 11 Dec 2022
Sawadee kha Khun Iomimu, We wish to thank you for choosing Deevana Krabi Resort as part of your holiday. It was our pleasure to have you staying with us. We very much appreciate your comments regarding your stay at the Deevana. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager
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The Resort is beatiful, service is excellent, rooms are very chic decorated and the food is delicious! Negative. We needed to have breakfast at 6 am (due to our early birds tour) and in the restaurant was nothing ready, we were very disappointed. Deevana if it is not possible to offer breakfast very early then you muss change the times and inform your guests. Positive: Deevana offers Yoga Classes for free. Every day is possible to enjoy 4 hours happy hour in both swimming pools.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KarolinaGadula, Guest Experience Manager at Deevana Krabi Resort
Responded 27 Mar 2020
Sawadee kha Khun Deyaniraa2015, We wish to thank you for choosing Deevana Krabi Resort as part of your holiday. It was our pleasure to have you staying with us. We very much appreciate your comments regarding your stay. It is always a pleasure to receive a positive feedback. We wish as well to apologize about the issue you have encountered regarding the breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager
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Stayed in Deevena Krabi for 19 nights we had a lovely deluxe room with the small Pool just outside the door with Pool bar. Very quiet setting and never crowded. Deevana has around 4 small pools scattered around its complex to accommodate the rooms near to them Our room had a small fridge, safe, provision of a bag with towels for beach and pool which was changed when reauired. There was iron and board two umbrellas (which we did not use) housecoats and slippers. It had an 8foot bed. The bed linen and towels was changed daily, and we had two bottles of water each day. The staff were lovely always friendly and helpful. We had a late flight and room checkout is 12 noon so I asked to keep the room till later which they allowed and did not charge any fee for this. I couldn’t fault the hotel and staff. Ao Nang resort is a busy tourist area the hotel is very near to all the areas. It is quiet but area is a little untidy. I was disappointed with the amount of litter in the resort and the nasty smells in the drains in the resort which is very bad. I would go back to Thailand but not Ao Nang. I would go back to Deevana group they do have other hotels in other areas.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karolina Gadula, Other at Deevana Krabi Resort
Responded 5 Apr 2024
Dear MaggieR493, We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your excellent feedback and that you had a enjoyable stay with us. Thanks a lot for recognizing our staff, hotel location and our amenities. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We hope to welcome you back to the hotel in the near future. Thank you for your visit. Yours sincerely, Karolina Gadula - Guest Experience Manager
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Dear Mrs. Diana,
The Resort is on a small hill, so there are some steps in order to reach it's upper part. However, we will do our best to assign a room on the lower part of the resort. Please don't forget to mention about your knee problem, when making booking.
We are looking forward to welcome you at Deevana Krabi Resort.
Best regards,
Karolina Gadula - Guest Experience Manager
Thank you for your interesting to stay with us. Regarding to your question, please find below answer;
- Our large beer is 160.-Bht/bottle
- There are sunbed set up still as usual
- There are small drawers and cupboards/wardrobes, anyhow we have additional hanging rail provided if you need
Should you need any further assistant, please let me know asap.
It is raining season in September, anyhow it is really heard to predict in advance. Sometime is sunny during the week as most probably 3-4 days is raining and 3-4 days is sunny.
Anyhow, all sight seeing both mainland trip & Island Hopping are still available unless it is really bad weather, therefore Island Hopping & Sea Trip will be cancelled.
There are more places to choose from in the Ao Nang area.
PRICE RANGE
RM 281 - RM 410 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Emerald Garden Resort
LOCATION
ThailandKrabi ProvinceAo Nang
NUMBER OF ROOMS
66
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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