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CAPITAL O776 Phu Dahla Residences

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216, Klong Haeng Road, Ao Nang, Krabi Town 81180 Thailand
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Traveller (45)
Room & Suite (18)
Dining (1)

About

#88 of 187 B&Bs / Inns in Ao Nang
Location
Cleanliness
Service
Value
Phu Dahla Residences accommodated 70 units with 46 Single Symphony and 24 Couple Cruise room types. We’re the luxurious condominium with modern style of decoration & perfectly fit in layout. From greenish garden to sea view or clubhouse view is at your choices to choose to make your days and nights more favorable. A crystal clear outdoor swimming pool looked over the gigantic mountain and real nature make your day a relaxing and joyful touch. You can also spend your exercising time in our Fitness room to regain energy and remain healthy. With a separate building of clubhouse, you’ll find it private enough but easy to access just steps linkage from 3rd and 4th floor. Excursions and trasportations are available to make you days with an extra of joy and fun.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bicycle rental
Canoeing
Kids pool
Secured parking
Wifi
Outdoor pool
Diving
Hiking
Snorkelling
Fishing
Airport transportation
Car hire
Conference facilities
Massage
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
Languages Spoken
English, Thai
27Reviews1Q+A1Room tip
Traveller rating
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Animobe wrote a review Feb 2020
London, United Kingdom104 contributions23 helpful votes
Stayed here for 10 nights and was very disappointed. We booked a deluxe king studio suite and it was very small not at all like in the pictures or what I was expecting, so I can't imagine what a standard room is like! The kitchen area only had a microwave, limited cutlery was provided but no knives, and no tea towels or washing up liquid. The communal areas were spotlessly clean and the room was clean to start and new looking too. However the housekeeping left a lot to be desired, it was terrible, our room was serviced about 4 times in 10 days and only then because we made a point of asking in reception, because even though we put the please service my room label on the door they only ever did it once without asking. Therefore the rubbish built up which was pretty disgusting especially as you can't put paper down the toilet! We saw other rooms leaving bags of rubbish outside the door to be taken away! So most evenings we came back to an uncleaned room and had to ask for a toilet roll (they are very tight with them giving only one tiny one at a time which with 2 women sharing does not last long that we had to buy our own!). We also had to keep asking for our complimentary water and had to ask for clean towels as when we left them on the floor to be replaced of course housekeeping didn't come in. After a week our bed sheets still had not been changed even when we asked for a service so I had to specifically ask for them to be changed. The aircon works great which is appreciated, but it is very noisy and like a gale force wind, you can't turn it onto quiet mode (unlike in other places we stayed in Thailand where it also worked great but was quiet, so it was hard to sleep the first couple of nights. There were 2 TVs but they didn't work well, the one in the bedroom only worked on the aerial so was grainy and the one in the living area worked on digital but both only had Thai channels so were pointless (again unlike other places we stayed which had smart TVs and or a selection of channels in English too). The staff were all friendly but I'm sorry to say that most of them, not all, seemed a bit lazy and not that helpful (I don't know names but the lady who checked us in and the guy who checked us out were helpful when they were around) . There were loads of staff that seemed to be sitting around chatting a lot, and most didn't speak English (I'm not sure about other languages but I doubt it), so it was difficult to communicate at times. This is not good in a large accommodation block with foreign tourists and so we didn't use them at all to book trips or transport we did this in town. The lift was also broken on our floor the 5th floor for a few days so even though we reported it it wasn't fixed and we had to lug our heavy suitcases down one flight to get the lift, no one came to help us. Breakfast was ok, quite limited but fine, though one morning they ran out of the little packets of butter and just said to me they didn't have any butter! A little later they did think to put some out in a bowl but at first they just said no. The pool area was nice and clean and towels provided were good. But there aren't many sun loungers and they were all full so I didn't really spend much time here, plus it's hard to swim in the pool as it's quite small and if there are kids playing in it you can't really swim so I preferred the beach. The location is ok, and quiet, it's about 20 minutes walk into town/Ao Nang beach but there is also a shuttle bus every hour to drop you there up until 9pm. Although for some reason the return pick ups are only every 2-3 hours which doesn't make sense as if the shuttle is going there every hour anyway why not pick people up every hour on the way back? Again it seems a bit lazy of them... one day we were unsure and waiting for the return that a shuttle driver from another hotel gave us a lift instead, as ours was so sporadic. It is walkable if you are quite fit, but it is a bit of a trek and in the heat it can get tiring. Tuk tuk drivers try to rip you off and charge 200 baht for a 5 min (if that) journey, we bartered to 150 most times but they were reluctant. Overall we were quite disappointed with Phu Dahla, but it's a nice apartment block and it could be really good if only they weren't so stingy with things, staff were more attentive and they dramatically improve their housekeeping... unfortunately I wouldn't recommend it until they do so.
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Date of stay: January 2020Trip type: Travelled with friends
1 Helpful vote
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whitepointer wrote a review Jan 2020
Bangkok, Thailand3230 contributions605 helpful votes
I rented a master suite but it failed to deliver what it should have delivered, therefore i was not happy with my stay and would look elsewhere next time. The TV's don't don't work properly its NOT a luxurious condominium, cooking food is only in microwave. Housekeeping is poor, room smells from odor in drain, Noisy air conditioning.....many thinks are an inconvenience for my stay.
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Date of stay: January 2020
Value
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3 Helpful votes
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Fizzi wrote a review Jan 2020
61 contributions54 helpful votes
Have a great stay. Friendly Staff, clean room. Only the toilet smell.. I believe thats something you know but not doing anything. Hopefully the next time im there its better. Room are spacious, good food ard the corner 😊 The pool are great with nice view
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Date of stay: January 2020Trip type: Travelled as a couple
2 Helpful votes
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Chris wrote a review Dec 2019
Canggu, Indonesia2 contributions
The staff was incredibly friendly and service minded. The room was just as expected (ref. the review below). I did not use the breakfast buffet (I booked w/o), so n/a for reviewing this. The spa was overpriced compared to the local massage places nearby. Gym was OK; average for hotel-gyms. A great amount of offered services such as bike rental, free shuttle bus to the beach, taxi, tour info etc. The accomandation price was decent of its standards, and location. I walked to the beach every day (15 minutes ish). I'm happy to recommend this to others. Thank you!
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Date of stay: December 2019Trip type: Travelled solo
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Lena wrote a review Dec 2019
14 contributions19 helpful votes
Please don’t go here!! The room does not look as in the pictures. We booked deluxe double bed room and it was far away from what the pictures show. It was a standard bed room with kitchen, no decoration, no paintings and in addition it smelled weird in the room (maybe plastic or chemicals). We immediately checked out because we didn’t want to spent here a night. So please go book something else in Ao Nang.
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Date of stay: December 2019Trip type: Travelled as a couple
3 Helpful votes
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Response from Vipada T, General Manager at CAPITAL O776 Phu Dahla Residences
Responded 12 Dec 2019
Dear our valued guests: Warmest greetings from Phu Dahla Residences. We thank you for your feedback and your information. We saddened to know this from you. We were sorry that we couldn't deliver the rooms that you expected and very sorry that we haven't even had a chance to serve you. As when you checked in, you wanted to check out after your discussion with us. We were sorry about the situation and we appreciated for the room here to say what it really was. Please to be noted that we have altogether 70 rooms and the pictures our guests see in all media are the real pictures we took. In some certain media, we put only rooms with sea view. As we have various of views (Sea View, Mountain View, Garden View, Swimming Pool View and Clubhouse View), we can not put every views for all media. Hence, it was, obviously, possible that our guests won't see the exact view like the pictures in media that come with the sea view. The decorations in rooms are somehow different from the pictures, for example vases, pictures, picture frames as those are the PROP. that we could not promise that every room will be the same. What we can promise is that we deliver the right room with our cleanliness, hygiene and quality of all furniture and fixture in the room. However, after we acknowledged your information regarding to this, we moved you to the other room, you still mentioned that the room was not the same as in the pictures you saw and you wanted to early check out. Even we're so clear and so positive that the room we assigned to you are the real rooms appear in the pictures. (Just some decorations and view that is various as earlier mentioned), but our duty is to serve our guests' needs and deliver the best services they can expect. We then approve to give the full refund to you without any penalties. Hope this will somehow make you feel better and understand us much more. For your information about the weird smell of the room (plastic and chemical) This was the very first time we've been acknowledged the information regarding to such smell. As we've never put any plastic or chemical in all rooms, so we rechecked this immediately after noted this from you. We didn't feel any smell except the smell of burner in the room. As the hygiene and cleanliness is our top priority so we also needed to make sure that the smell of room was fresh enough for our guests. However, we'll recheck the room you mentioned again by tomorrow to make sure that there's no such smell as we also need to ensure that all of our guests live in the room with fresh smell. All in all, we were so sorry for that you didn't like our room and even felt so bad that you not really be here to even touch our services. But at least, hope that our approval of refund the money back to you (which actually can not do) will make you feel a bit better. And again, thank you for your useful information and for leaving us the feedback so we can make things even better. Thank you. Kind regards,
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PRICE RANGE
US$23 - US$113 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Phu Dahla Residences
LOCATION
ThailandKrabi ProvinceKrabi TownAo Nang
NUMBER OF ROOMS
70
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Frequently Asked Questions about CAPITAL O776 Phu Dahla Residences
Which popular attractions are close to CAPITAL O776 Phu Dahla Residences?
Nearby attractions include G.Armani Fashion (0.4 km), Ao Nang Night Market (0.4 km), and Ao Nang Krabi Thai Boxing Stadium (0.4 km).
What are some of the property amenities at CAPITAL O776 Phu Dahla Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at CAPITAL O776 Phu Dahla Residences?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at CAPITAL O776 Phu Dahla Residences?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at CAPITAL O776 Phu Dahla Residences?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to CAPITAL O776 Phu Dahla Residences?
Conveniently located restaurants include Andaman Seafood, Chao Lay Restaurant, and Taco Mex.
Are there opportunities to exercise at CAPITAL O776 Phu Dahla Residences?
Yes, guests have access to a pool and a fitness centre during their stay.
Does CAPITAL O776 Phu Dahla Residences have airport transportation?
Yes, CAPITAL O776 Phu Dahla Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at CAPITAL O776 Phu Dahla Residences?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at CAPITAL O776 Phu Dahla Residences?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to CAPITAL O776 Phu Dahla Residences?
Many travellers enjoy visiting Wat Mung Muang (11.4 km).