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About
4.5
#7 of 192 hotels in Ao Nang
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Panan Krabi Resort is located on the most popular stretch of Ao Nang, Krabi, Thailand., just a stroll away from the sands and turquoise waters and its vibrant streets with lots of shops, cafes and restaurants. Our resort offers 194 elegantly appointed and tastefully furnished accommodations, providing a service-oriented team with a strong International multilingual management. Come and Enjoy; like the Panan tree, we are offering “food” for your soul, “medicine” for your spirit, and an abundance of local style and culture. Experience the “Art of Local Touch”.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled conveniently close to the beach and local amenities, Panan Krabi Resort is lauded for its strategic location and the safety it offers, especially to solo travelers. Guests have called out the spacious and clean rooms, although some have experienced issues with dampness and noise. The resort's atmosphere is frequently described as warm, with celebratory personal touches.
While the pools and breakfast options receive praise, a few guests noted a lack of sunbeds and shade. The service at Panan Krabi is often highlighted as friendly and helpful, contributing to the resort's strong value for money.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Affordable
Cleanliness
Mixed
Noise level
Mixed
Service
Friendly
Amenities
Satisfactory
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One of the bigger, newer & more family friendly hotels inAo Nanga beach area (ie. no drunken backpackers)
Beautiful hotel with a great location, just meters of the main road so away from the hustle & bustle but still very walkable. Tons of halal eateries nearby, from cheap eats to more expensive dining.
Service was great, lots of halal options at breakfast. Staff are attentive and friendly. They have a nifty mobile app that you install on your phone, using this you can arrange your room cleaning, book tours, view activity time tables etc etc. I found it quite nifty and helpful!
Room was clean and spacious, wifi worked great and fast!
We stayed for a full week, with 2 nights in a regular room and the rest in the room with whirlpool. Great experience having your own private jacuzzi like whirlpool
They have a friendly (and honest) tour booking desk, with the rains she discounted quite a bit and we did the emerald pools/tiger temple tour. The island hopping unfortunately had to be cancelled due to bad weather. A refund was given without hesitation.
Definitely going to return here in the less rainy seasons.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:try to get the whirlpool room. makes for a terrific experience
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Panan Guest Experience, Owner at Panan Krabi Resort
Responded 27 Sept 2024
Dear naeemcoza, We're truly grateful for your detailed and positive feedback about your recent stay at our hotel. It warms our hearts to know that you enjoyed so many aspects of your experience, from the bigger, newer and more family friendly hotel to the spacious room with great WIFI. We are thrilled to hear that you appreciate our location which is convenience to access the halal restaurants and shops at the main road. Thank you for your appreciate to our service and lots of halal options breakfast. We are glad to hear that you found our associates are attentive and friendly. Additional, we have provided hotel application for our guest upon checking in that for more guest comfortable and convenience. It's melt our hear to hear that you suppose to come back to stay with us again in the near future in the less rainy seasons, we would like to recommend you to see us in summer season:) We are awaiting to welcome you back soon for another memorable stay. Best regards, Manassanan Mapeng Guest Experience Manager
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We stayed at the Panan for four nights. We had an interconnecting room with twin beds for our kids and a king size bed for us. Our room also had a living room, although comfort was definitely not the focus when the living room was designed - it had a very odd narrow sofa, which definitely didn’t encourage relaxing! Each bedroom had a terrace and a bathroom, both with showers, ours also had a jacuzzi bath, although we didn’t try this. The beds were comfortable with nice duvets and pillows. The rooms were clean, and bright. We would have appreciated a side table for the king size bed, and it’s a bit odd having to step into the bath to adjust the blind in the bathroom, but these are minor complaints. The air con worked very well in all rooms, and an empty mini-fridge allowed us to stock up on cold drinks. The hotel itself seemed to have a lot of rooms, but never felt busy around the ground floor pool. It doesn’t get a lot of sunshine during the day, and the pool is on the chilly side. There is a kids pool, which is almost exclusively in the shade. Our kids (5 and 7) used this a little, but it is quite limited. The main pool has an ‘infinity’ style end to it, which overlooks the kids pool, but it actually felt quite dangerous. There are bean bags in the pool, which easily slide over the edge into the kids pool, and as the kids pool is only 46cm deep, you certainly wouldn’t want to slip over with a bean bag! The rooftop pool was quieter, it chilly when the wind got up. Breakfast was ok, but felt a bit limited. The cooks at the omelette station had a very narrow repertoire, the coffee was from a vat, so no cappuccino, latte etc. Fresh fruit never included mango, banana, pomelo, rambutans etc. We avoided the buffet dinners, and ate out so can’t comment on the quality, but they were about the same price as a meal with drinks at the local restaurants, but without the drinks. Our kids enjoyed the kids club on one of the days we were there, but it seemed aimed at younger children. Overall a nice, but fairly basic hotel for a few days.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Panankrabi, ผู้จัดการ at Panan Krabi Resort
Responded 8 Jan 2020
Dear Valued Guest, We really do appreciate your review and thanks for recommending our Family 2 bed room Suite cliff view and our resort. Your comments are very well noted for further improvement, We do our utmost to provide best service and achieving highest standards. We like to thank for staying with us and look forward to welcoming you again. Best regards Management Team
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I can honestly say that this is the best hotel we have stayed in. All staff are amazing, from the lovely guy who checked us in ( sorry, I know your name began with H!) to the waiting staff ( Nee, Messi, Zongla and Nah) who welcomed us every day with smiles, conversation and fantastic service....and a 5* breakfast! We are both vegetarian, and the choice was fabulous! The room and the comfy bed was huge, with a great view of the swimming pool, and we had pool towels, slippers and dressing gowns for our daily swim in one of the 3 pools. Tim and all the housekeeping staff kept our room super clean, and were fun to talk to. We also enjoyed the gym which although small, had all the equipment we needed. The location was perfect as the hotel is set back from the road, so no noise at night, and very close to the beach front, shops, bars/ restaurants. We hired a scooter from Mr Kord which my partner said was the best hire bike he's had ( we come to Thailand every year for 6 months, so hire many bikes!) NAT the security guard/ parking attendant always looked out for us and was a pleasure to talk to! We will definitely be returning to the Panan on our next visit to Ao nang.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Panan Krabi Resort, Owner at Panan Krabi Resort
Responded 2 Nov 2022
Dear bettyboo15, Thank you very much for taking your time to share your experiences of your recent stay with us here – Panan Krabi Resort!!! We are so glad to here that you have enjoyed your stay and our services. We hope to have an opportunity to better serve you here again for sure!!! Warm Regards, Management Team
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We ended up staying at Panan for 3 nights. Rooms are clean but very basic. The corridor feel like a dorm corridor and there is a very strong sewer smell. The hotel is definitely not a 4 star. What made our experience the worst, was the staff. On our first night we asked for a roll of toilet paper and the front desk staff said they will get the housekeeping to bring us one, but that didn't happened. We were initially supposed to stay for 5 nights but due to coronavirus flight cancellations, we had to check out earlier. I asked the front desk staff if we could get a credit/refund and they said they would talk to the manager and let us know. We didn't hear anything back so we checked again the next day but they didn't know anything about it. They said we need to talk to the manager ourselves but the manager was not around. We didn't mind not getting a refund but didn't appreciate how they treated us. On our checkout, they even didn't know we were checking out early. With that many hotels in Aonang, Panan will not be my choice if I am looking for a great stay.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yodpetch Chainarong, Other at Panan Krabi Resort
Responded 30 Mar 2020
Dear Valued Guest, Thank you for taking the time to write a review about your stay. I am sorry to find that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Panan Krabi Resort, we strive to provide a superior service experience for every customer; Concerning your comment about our service, Your feedback is very important to us on implementing hotel service standard and we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concern, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest Regards, Management Team
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From the moment we arrived we were greeted with bad attitude from the staff, We arrived 3 hours before check in was available was advised if room was to be ready early we would be notified. No complimentary drink of water was offered while we waited in the lobby area after travelling all night. After 3 hours waiting around we had to personally go to the desk and ask if the room was ready or not, by this point it was but as promised no one notified us. We decided to treat ourselves to a swim up pool deluxe room after travelling around Thailand for a month, the room was spacious but that’s about it. The pool was dirty, in the shade and we couldn’t enjoy sitting on the balcony as you were eaten alive by mosquitoes. Breakfast was chaotic with a lot of children around, not a lot of choice just the usual cereal toast type breakfast served. Both pools were very busy by 10am with no available sunbeds, children also around both pools. We planned to stay there for a week but with what we experienced we left the following morning to go back to Phuket. Hotel is located close to shops and restaurants but no bars to sit down and enjoy. Photos portray a completely different version, huge building site behind hotel. Not scenic at all. Clean enough hotel, location is good but not worth the cost.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yodpetch Chainarong, อื่นๆ at Panan Krabi Resort
Responded 2 Mar 2020
Dear Valued Guest, Thank you for taking the time to write a review about your stay. I am sorry to find that your experience did not meet your expectations. Please allow me to express my sincerest apologies.At Panan Krabi Resort, we strive to provide a superior service experience for every customer;Your feedback is very important to us on implementing hotel service standard and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest Regards, Management Team
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The only thing that I really liked about this hotel was that the sky bar staff was friendly and it was an easy walk to anywhere in Au Nong.
The breakfast was really lacking. Lots of choices, but the quality is just so so. There was a lot of kids at the hotel running around all day and screaming. The towels in the room were terrible and old and they only left one bath towel and one hand towel for each guest. No wash cloths. You also only get one beach towel per guest, which isn't enough to cover the wicker lounge chairs by the pool. The pillow cases and sheets on the bed were tattered and torn. We had a beach view room, but really, right in front of us was a big dirt patch construction site. One day the fire department used it for training and was setting fires and blasting them with extinguishers for at least an hour, which blew up and onto the neighboring hotel pool area. The free welcome drink was a sugary juice, not a cocktail.
I still had a lot of fun in Krabi, but the hotel just wasn't great. The rooms however didn't seem old or like they needed updating, so that was satisfactory.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip:Choose a private pool room, the pool fills up fast with kids and families
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yodpetch Chainarong, Other at Panan Krabi Resort
Responded 30 Mar 2020
Dear Valued Guest, I refer to your recent stay at our resort and thank you for your candid comment concerning your time at our property. I am sorry to find that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We appreciate your sharing your concern, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest Regards Management Team
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My wife and I had our honeymoon in Krabi and we are glad that we picked Panan as our hotel resort! It’s our first time here in Krabi. The service was excellent!! From the time we reached Krabi airport, the staff there waiting to pick us up was friendly and helpful. Once we reached the resort, within minutes we were checked in to our room and the staff helped to bring our luggages to our room. The bed was very comfy and there were complimentary bottles of water daily. We didn’t have to wait long when ordering room service to get towels or food. The staff there will always greet you and smile at you when they see you. The breakfast buffet had variety from western to local food. We enjoyed it very much. There are many places to eat, massage parlours and tourists information shops nearby. It’s also very near to Ao Nang beach. All in all, we are grateful to get a pleasant experience during our first time in Krabi. Thank you Panan Krabi Resort :)
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Panankrabi, ผู้จัดการ at Panan Krabi Resort
Responded 17 Jan 2020
Dear Valued Guest, Thank you for the great review! I'm glad both you had an enjoyable our facilities. Our staff work hard to ensure that all guests leave with a positive impression of our resort; I will pass on the positive comments to all departments! We hope to welcome you back to Panan Krabi Resort in the near future! Best Regards, Management Team
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Stayed 4 nights in Aonang Panan hotel. When we arrived, there was a problem with the aircon in the room we were allocated. This was resolved in mimutes, moving us to an alternative room with no fuss assisted by friendly and helpful staff.
Buffet breakfast is very good with a full range of Thai and western choices available. The staff at breakfast were obliging and efficient, including Tar, Koy and Tina.
The hotel was busy during our stay but there was enough staff so the level of service remained good all the time.
The 2 pool areas were spotless, one ar ground level with play areas for kids, another rooftop with good views, although a smaller pool than the main, ground floor one.
Aonang itself is a pleasant, fairly compact beachside resort. Everything is walking distance and Panan is centrally located with beach 5 minutes walk, and the usual variety of shops, restaurants and bars all close by.
Would recommend Aonang and Panan Hotel without hesitation.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Panan Krabi Resort, Owner at Panan Krabi Resort
Responded 17 Aug 2022
Dear Finbarrin Thailand, Your great comments and review scores here are very much appreciated and thank you again for choosing us-Panan Krabi Resort - to be your accommodation this time!! Your compliments here are very important and inspiring us to have a great job done. We promise that we would improve and develop our professional services onwards. We hope to have an opportunity to better serve you here again. Warm Regards, Management Team
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We have just stayed for 2 nights in a private jacuzzi whirlpool room for my husbands birthday. We had a wonderful stay the staff at the hotel are lovely and very helpful. The room was very clean and well equipped. The jacuzzi is a really nice touch. The breakfast was adequate with cereals, pastries, toast and a selection of mainly Asian hot food options ( but it is low season and the guests were mainly Thai in the hotel due to Covid 19). Facilities are good, the pool and pool bar were lovely, a fairly well equipped gym and the location of the hotel is a very easy5 minute to walk to the beach, restaurants and bars.
Only things I would mention are the room felt very damp when the aircon was on a high setting although didn't smell of any damp. The smart TV apps weren't available which is a shame as the cable options were limited.
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Date of stay: July 2020
Location
Service
Sleep Quality
Room Tip:We really felt the jacuzzi whirlpool was worth upgrading to!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yodpetch Chainarong, Other at Panan Krabi Resort
Responded 28 Jul 2020
Dear Valued Guest Thank you very much for your very extensive positive feedback. Furthermore, I would like to thank you for your assistance in pointing out our small pending works. We are catching up with a few pending detail work. thank you very much for staying with us, we hope you had a great journey back home and good start, and we would be happy, if your holiday plans bring you back to Krabi, we can be your choice of stay again. Warm Regards, Management Team
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This is a newly built hotel, with a modern room decor. It’s spacious and very clean. I love the bathrobe so much, I slept in it every night during my stay. The breakfast selection was not bad, I liked having a cup of Thai Tea which was freshly brewed. The downside of it maybe it’s quite a walk to the beach, with uneven sidewalk, but if you want to walk smoothly without bumps etc. (esp if you bring a prem), you might wanna cross the road and walk from the other side. This is not a complaint but if you can adjust the ringtone of the phone to be abit louder, it’d be better. I also had a nice floating breakfast at the rooftop pool (extra 600baht), but you need to select your choice of food. If you like to try everything, just eat at the cafe. I dont know about the housekeeping time, but they came a bit late. In fact, I had to tell the reception at 2pm to clean my room as I was afraid they wouldn’t come. Overall, I enjoyed the stay!
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Panankrabi, ผู้จัดการ at Panan Krabi Resort
Responded 15 Feb 2020
Dear Valued Guest, We would like to thank you for having taken the time to fill in our guest comment and for your kind input. We also would like to thank you for having chosen Panan Krabi Resort for your recent vacation. I will share your comments with our team. We will never stop improvement our standard and services for your comfort.Please accept my since apologize for late cleaning room as will do after 2 pm for in house guest but can request. We hope your next visit will be as pleasant as the previous one. Look forward to welcome you back to Panan Krabi Resort in the near future with pleasure. Best Regards, Management Team
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Hi, panan krabi use the 3 pin plug think type C..
Not fully rounded pins though. Can't send photo. Best to ask hotel reception to send you photo of the socket. Also best to take a multi plug which can be used in all countries.
Hi there! Yes the resort does provide but I suggest you take the taxi service from the airport instead.. it's cheaper. When you're heading back to the airport, likewise, there are many taxi services along Aonang to grab a ride. Anyway welcome to the best resort in Aonang!
Hi Shelly.. I stayed at the Pool access and had a great time at the pool due to it's close proximity. If you really want a great sea view, I suggest you book the 'Deluxe Sea View with Outdoor bath tub'. As for an upgrade, I suggest you book right away thru your booking app or agent rather than at the hotel as you never know the occupancy rate upon arrival. Have a good time at Panan! Stay safe...
There are more places to choose from in the Ao Nang area.
PRICE RANGE
RM 453 - RM 742 (Based on Average Rates for a Standard Room)
LOCATION
ThailandKrabi ProvinceAo Nang
NUMBER OF ROOMS
199
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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