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Hotel Cortez

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Hotel Cortez
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119 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Alpine
Reviewed 10 August 2016

The room we had looked like the bedroom had been renovated--new paint, mattresses, bedspreads, curtains, furniture, TV. The bathroom was another story and maybe they just are not finished. The tile for the shower and the floor looked new. The sink area definitely needs work. The plumbing fixtures for both the sink and shower are very old. Also the sink...

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Helpful?
1Thank Kathy D
Baja Inn H, Director General at Hotel Cortez, responded to this review

Dear guest Thank you for your feedback, I apologize for any inconvenience that had we are working on the complete renovation of our rooms, your comments will be taken in order to provide a better service. We hope to have you back with us soon!!

Coronado, California
Reviewed 9 August 2016 via mobile

Of all the years I've been to Ensenad, I had never stayed at this hotel. I have to say, though the customer service is okay at best, out of all the hotels on 1st Street, or what is the center of town, this is by far the newest and best facilty, by far! When I want to stay in town,...

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Helpful?
Thank Dany Z
Baja Inn H, Director General at Hotel Cortez, responded to this review

Dear Dany Thanks for staying with us we work hard to make our guests happy and appreciate your positive feedback. Hope to have the oportunity to have you with us again soon!

Mexicali, Mexico
Reviewed 26 July 2016 via mobile

This is more a 2 star hotel! Most of the pictures show renovated rooms, don't be fooled, maybe they have a few rooms like that, but our room was definitely not one of them, we tried asking for a renovated room or pay for an upgrade, but they told us the hotel was all booked! The only good thing about...

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Helpful?
Thank Marsfel1
Baja Inn H, Director General at Hotel Cortez, responded to this review

Dear guest Thank yuo for your feedback . I offer an apology for the inconvenience you had, we are working hard to remodel all our rooms and to provide the best service and quality of rooms you deserve. Hope to have the opportunity to have you with us again soon! Best regards!

Reviewed 11 July 2016 via mobile

I was there for the 4th of July weekend. Some rooms have been remodeled NOT all. Hotel Still In the remodeling process. But what struck me was that according to the pics I saw for the room I rented through TripAdvisor in getaroom.com was that it was waaayyyy too different. The room they gave me was like a motel6 type...

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Thank JETZABEL R
Baja Inn H, Director General at Hotel Cortez, responded to this review

Dear Jetzabel Thank yuo for your feedback . I offer an apology for the inconvenience you had, we are working hard to remodel all our rooms and to provide the best service and quality of rooms you deserve. Hope to have the opportunity to have you with us again soon! Best regards!

Mexico City
Reviewed 27 June 2016

I have just stayed from 19 to 20 of this month. My room number was the 309. Very nice renovated room with excellent air cond, very clean and nice toiletries... bed very comfortable. Pool with a great temperature, beakfast buffet with a lot of choices.. Free indoor parking and very friendly staff. Hotel in the middle of downtown just a...

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Thank willmexicocity
Baja Inn H, Director General at Hotel Cortez, responded to this review

Dear guest! thanks for staying with us, we work hard to make our guests happy and appreciate your positive feedback!. Hope to have the opportunity to have you with us again soon!

Mexicali, Mexico
Reviewed 15 June 2016

The hotel is in renovation and is looking great in comparison with other times that I have stayed there, the pool is in great condition, the rooms are simple but clean, the location of the hotel is great, BUT the service coming from the management was awful. My sisters and I arrived at the hotel at 12:45pm because we had...

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Thank Jahlile
Baja Inn H, Director General at Hotel Cortez, responded to this review

Dear guest Thank for staying with us. I apologize for the inconvenience that you had. your comments will be taken and will take the appropiate action so we can better our service . Thank you and we hope to have the opportunity to have you again with us soon!

Reviewed 18 May 2016 via mobile

In the middle of their downtown with about a 5 block walk to where papas and beer and mango mango are located. Really small blocks too with tons of little shops on the way to look at things. Nice tile shower, could use a new shower head but hey I only paid $70 with taxes and everything for a Friday...

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1Thank Steve R
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

Dear guest. Thanks for staying with us. we work hard to make our guests happy and appreciate your positive feedback . Hope to have the opportunity to have you with us again soon

San Diego, California
Reviewed 7 May 2016

I found the location very convenient and within walking distance of most things in Ensenada. The personnel were very friendly and helpful. The rooms were decent and clean. For the price, this hotel is an excellent choice. Loved my stay here!

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1Thank NFlorece
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

Dear guest. Thanks for staying with us. we work hard to make our guests happy and appreciate your positive feedback! hope to opportunity to have you with us again soon

Reviewed 30 April 2016

First, various members of my huge family, and myself, have made so many trips to Baha, Ensanada, Rosarito, TJ,.....why, if I had a peso for every time...anyway, to drive from San Diego is about 40 min. I did not drive but we have a relative in San Diego who drove us. We love Mexico and the good people of Mexico....

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1Thank ShGDhG
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

Dear guest. Thanks fo staying with us. We work hard to make our guests hapoy and appreciate your posiitive feedback. Hope to have the opportunity to have you with us again soon.

Reviewed 20 March 2016 via mobile

Booked a room for my parents last weekend online and it got cancelled because of a glitch. Called them and they "fixed it." Called back a day later to confirm the reservation and it was cancelled. So they "fixed it" again and assured me there was no more problem and that the reservation was confirmed. The day my parents arrived,...

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Helpful?
2Thank Melissa R
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

thank you for your feedback. We are sorry about your impressions regarding our hotel, since our mission is to provide service and quality to our guest, your detailed comments will be taken into account and will take the appropriate action so we can better our service. thank you and we hope to have the opportunity to have you again with...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel Cortez part of Baja Inn Hotels , is located in the heart of Ensenada, located on the main avenue of the city . With quick and easy access to the tourist area , where restaurants , bars and shops are located. A few minutes from the waterfront and other tourist attractions . ... more   less 

Additional Information about Hotel Cortez

Address: Avenida Adolfo Lopez Mateos 1089, Ensenada 22800, Mexico
Region: Mexico > Baja California > Baja California Norte > Ensenada Municipality > Ensenada
Price Range: RM283 - RM892 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Cortez 3.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Cortez Hotel Ensenada
Hotel Cortez Ensenada
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cortez staff and other travellers.
3 questions
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Medford, Oregon
25 days ago
davie
over a year ago

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Questions? Get answers from Hotel Cortez staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator for second floor, just so you know.”
 of 5 bubbles pllara16, 1 Feb 2017 | Read review
“Ask for the newest rooms.”
 of 5 bubbles DavidGamboa, 25 Sep 2016 | Read review
“There are three grades of rooms available. The inside rooms have a view of other rooms drawn shades.”
 of 5 bubbles IGH3Rat, 3 Mar 2016 | Read review
“the primier rooms are new.very nice”
 of 5 bubbles 10isabelt, 15 Sep 2015 | Read review
“Away from the pool I think are quieter. Also ask for the premier type, they looked better decorated.”
 of 5 bubbles carloscV9105BF, 12 Aug 2015 | Read review
5 of 5