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Grand Hotel Tijuana

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210 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Reviewed 20 April 2016 via mobile

We stayed here a couple days in January, our checkin was pretty quick, we arrived early but didn't have any trouble checking in early, staff was very cooperative. Our room was in the 24th floor and was nice and clean. The views are really nice it being next to a golf course. And they have pool and jacuzzi as well....

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Thank RohanLikes
memphis
Reviewed 4 April 2016 via mobile

I was at The Grand Tijuana on 03/31/16. The check-in was quick, the staff spoke English, and the room was just as nice as American 3/4 star properties. However, the king size bed was horribly hard and uncomfortable. And of course you cannot drink the water but there's a water filter in the bathroom to use for personal hygiene. I'd...

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Thank riennechris
Downey, California
Reviewed 27 March 2016 via mobile

Loved the hotel, food, club service for the right price, hospitality, atmosphere, security and the most amazing professional customer driven staff. The minute we arrived the bell guys welcomed my family with a smile. Max at the registration counter was great by giving us choices and upgrades, making sure we had the right suite in the VIP club area. We...

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1Thank jencuellar
Miami Fla.
Reviewed 21 February 2016

Located in one of the main streets of Tijuana, its staff is highly trained to meet the most demanding guest. The rooms are spacious and comfortable, although not a new hotel has been maintained well. in it´s process of modernization the project includes what will be the best casino in northern Mexico called "Grand Arenia Casino". In the evenings from...

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Thank CancunVoyager
Bozeman, Montana
Reviewed 17 February 2016

There are better hotels in Baghdad. Unfriendly to Americans. Totally incompetent staff. Water was off in our room; no hair dryers; only 1 bath towel, no other towels; no record of our reservation; waited more than an hour after checkin to get room. Seriously, we ravel worldwide and have never had a worse hotel. Staff has no regard for guests....

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5Thank gerronimo
San Diego, California
Reviewed 29 January 2016 via mobile

The hotel is ok, but the rooms are old and need remodeling. The TV set is very old as well as the furniture in the room I stayed... To check in and out you have to wait half an hour or more, so you have to be patient, the clerks are really slow and seemed careless about customers waiting to...

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1Thank alefraveg
San Diego, California
Reviewed 17 January 2016

We could accept that the hotel is old, with dirty carpets, that the hot water is available only in the shower but not in the sink, that the bedsheets do not cover the entire mattress. We accepted that the appliances are 20 years old, and "Grand" refers to the past, BUT the clip nail inside the drawer of the night...

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2Thank thomas m
San Diego, California
Reviewed 7 January 2016 via mobile

The front desks problem solving skills aren't the best. My reservation was not found at first. The only option the front desk clerk was giving me was to get another room at a higher price even though my original room had already been charged to my card. We stood there confused & upset for a minute, finally some type of...

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1Thank nancysilva91
Paris, France
Reviewed 25 December 2015

We stayed there for 9 days in november/december so we did not use the pool even though the water was hot but it was too windy outside these days. Well located hotel, great view! Safe area and awesome breakfast! Convenient for business with lounge and business center. Some rooms look older than others. Happy hours at the bar, buy one,...

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1Thank 505Tom
Reviewed 13 December 2015 via mobile

Very fast check in and check out. This is our 2nd stay at the Grand Hotel. every time we stay it looks better and better. Great job!! my husband and I usually go to Tijuana and have stayed in other hotels, and always come back, because of the service, people and the rooms look amazing. We brought our parents. They...

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1Thank Angie B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
All rooms featuring a gorgeous view to the Golf course and the city, and furnished in a way to provide the most comfortable and relaxing stay. The perfect combination of elegance and functionality, always with the latest technology and comfort in mind. At Grand Hotel Tijuana we are mindful of every detail - because we know how important it is to provide you with a room that offers exceptional rest - so we offer a relaxing environment which, together with an exquisite range of amenities, will make your stay a one-of-a-kind experience. ... more   less 

Additional Information about Grand Hotel Tijuana

Address: Blvd Agua Caliente 4500 | CP 22420, Tijuana 22420, Mexico
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: RM319 - RM594 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hotel Tijuana 3.5*
Number of rooms: 392
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Also Known As:
Tijuana Grand Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Tijuana staff and other travellers.
11 questions
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Questions? Get answers from Grand Hotel Tijuana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors for best views.”
 of 5 bubbles JohnnyD1966, 17 Oct 2016 | Read review
“request a renovated room”
 of 5 bubbles 811gabriellac, 12 Oct 2016 | Read review
“fast wifi, good view from the room”
 of 5 bubbles prashantbholane, 25 Sep 2016 | Read review
“The higher the room, the better the view and the lesser noise form the hotel's golf course.”
 of 5 bubbles willebersman, 12 Sep 2016 | Read review
“Try to get lucky and get a remolded room”
 of 5 bubbles jennifercJ2661WF, 27 Jun 2016 | Read review
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